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plusscommunities.com
What it is
Pluss Communities is a paid, quote-based platform for senior-living communities. It combines community news, events, maintenance, bookings and other activities for retirement living, land lease communities, residential aged care and enterprise operators. The pricing page says every operator receives the full platform, including payments, news, maintenance requests, digital displays, surveys, analytics, events, family access, messaging, a marketplace and AI content drafting. Operators can customise branding and select features or views for different user types. News supports rich media, audience tags, scheduled posts, notifications, attachments and multiple channels. Event tools cover bookings, payments, attendee management, reminders and calendar exports to Google, Outlook and iCal. Residents can send maintenance descriptions and photos, communicate with staff and track progress. Credit and debit cards are supported; Apple Pay and Google Pay are listed as coming soon. Pluss states ISO 27001:2022 certification, encrypted stored data, TLS 1.2-or-higher transmission, Australian hosting, 35-day point-in-time recovery and backups retained at least 365 days.
Spec sheet
- Purpose
- Pluss describes its product as an all-in-one community platform for seniors living, bringing together news, events, maintenance, bookings and other community activities.Read 7 Oct 2026 · plusscommunities.com
- Integrations
- The events feature can export event details to Google, Outlook and iCal calendars, and the care circles feature says communication logs can be exported to a clinical system with an integration.Read 7 Oct 2026 · plusscommunities.com
- App customisation
- The retirement living page says operators can customise branding and select features and different views for different user types.Read 7 Oct 2026 · plusscommunities.com
- Backups
- The security page states the database has 35-day point-in-time recovery and backups are retained for a minimum of 365 days.Read 7 Oct 2026 · plusscommunities.com
- Communication
- The features page says community news can include rich media, audience tags, scheduled posts, notifications, attachments and multiple news channels.Read 7 Oct 2026 · plusscommunities.com
- Company details
- The site identifies the company as Pluss Communities PTY LTD; the pages opened did not state its headquarters or founding year.Read 7 Oct 2026 · plusscommunities.com
- Data protection
- The security page says stored data is encrypted at rest, transmission uses TLS 1.2 or higher, and customer data including backups is hosted exclusively in Australia.Read 7 Oct 2026 · plusscommunities.com
- Events and calendars
- The events feature supports bookings and payments, attendee management, reminders, and calendar downloads for Google, Outlook and iCal.Read 7 Oct 2026 · plusscommunities.com
- Included features
- The pricing page says every operator gets the full platform, listing payments, community news, maintenance requests, digital displays, surveys, analytics, events, family access, messaging, marketplace and AI content drafting among its features.Read 7 Oct 2026 · plusscommunities.com
- Maintenance
- Residents can submit maintenance requests with descriptions and photos, communicate with staff, and track request progress through completion.Read 7 Oct 2026 · plusscommunities.com
- Payments
- The services feature page says users can pay by credit or debit card and mentions Apple Pay and Google Pay as coming soon.Read 7 Oct 2026 · plusscommunities.com
- Pricing model
- Pricing is per community and based in part on the number of residents; the maker says it has no published price list and offers custom quotes.Read 7 Oct 2026 · plusscommunities.com
- Security certification
- The security page states Pluss Communities achieved ISO 27001:2022 as assessed by independent certified auditors.Read 7 Oct 2026 · plusscommunities.com
- Support and onboarding
- The contact page directs customers to [email protected], and the about page describes onboarding resources and customer training.Read 7 Oct 2026 · plusscommunities.com
- Target sectors
- The site presents solutions for retirement living, land lease communities, residential aged care and enterprise operators.Read 7 Oct 2026 · plusscommunities.com
Plans and prices
Full Pluss platform Priced on request Monthly or annual fee per community; quote required Price based on residents per community · full platform included · Enterprise HQ available as an add-on Read 7 Oct 2026 · plusscommunities.com
Strong points and limits
Strong points
- Full platform included for every operator
- Resident app with two-way messaging
- Events support bookings and calendar exports
- Maintenance requests include photos and progress tracking
- Australian data hosting and encrypted storage
Limits
- Pricing requires a quote
- Apple Pay and Google Pay are not yet available
- Platform is aimed at community operators
- Enterprise HQ is an add-on
Who it suits
It suits operators of senior-living, land-lease, aged-care and enterprise communities needing resident communication and service tools. Residents can use the mobile app for messaging, bookings, payments and maintenance requests.
Verdict
Pluss Communities brings resident communication, events, payments and service requests into one platform. Request pricing and confirm which optional integrations or payment methods your community needs.
Where Specifiction places it
- Property Management Resident Experience Software#20 of 237.1
