Reapit PM
reapit.com.au
What it is
Reapit PM is property management software for agencies handling residential, commercial, social housing, and mixed-use properties. It automates workflows for arrears, lease renewals, inspections, and maintenance, and provides trust accounting for receipts, bills, payments, and disbursements. Dashboards and reports help agencies track portfolio performance and trends; full Analytics+ reporting requires a Premium or Enterprise subscription. Console Pay supports direct debit rent collection, automatic payment matching, payment schedules, and rent and bond collection. Reapit says funds typically settle within two business days, though tenants cannot pay by BPAY through Console Pay. Mobile inspection tools support scheduling, reports, voice-to-text notes, key check-in and check-out, and maintenance requests. The iOS and Android Tenant App provides lease and rent information and maintenance requests, with payment scheduling when enabled by the agency. The Owner Portal provides property updates, inspection reports, maintenance status, rent information, and monthly statements. Reapit PM runs on Android, iOS, and the web. Pricing is on request, with a minimum monthly fee based on agency size.
Spec sheet
- What it does
- Reapit PM is a property-management system for Australian and New Zealand agencies covering residential, commercial, social-housing and mixed-use portfolios.Read 21 Oct 2026 · reapit.com.au
- Free plan
- NoRead 22 Sep 2026 · reapit.com.au
- Integrations
- The comparison page lists integrations and ecosystem connections including Reapit Lettings, Move Me In, Agentbox, tenant and owner apps, payment services and API integration.Read 21 Oct 2026 · reapit.com.au
- Security
- Reapit states that it is ISO 27001 certified and uses independent audits, single sign-on, multifactor authentication and access controls.Read 21 Oct 2026 · reapit.com
- Support
- Reapit advertises ticket-based support, onboarding, training, webinars, a help centre and an online academy.Read 21 Oct 2026 · reapit.com
- Founded
- 1997Read 28 Sep 2026 · reapit.com.au
- Analytics
- Analytics+ offers configurable visualisations, KPI dashboards, calendars, maps, charts, portfolio analysis and team-performance reporting.Read 21 Oct 2026 · reapit.com.au
- API access
- Enterprise pricing includes an external API and custom integrations.Read 21 Oct 2026 · console.com.au
- API sandbox
- The API documentation provides a sandbox with demonstration data and an interactive API explorer for read and write testing.Read 21 Oct 2026 · github.com
- Authentication
- Developer applications authenticate through Reapit Connect using OpenID Connect and an authorisation-code flow with PKCE.Read 21 Oct 2026 · github.com
- Automated workflows
- The platform automates arrears management, lease renewals, inspections, and maintenance workflows.Read 4 Oct 2026 · reapit.com.au
- Company founded
- Reapit says it was founded in 1997 by London estate-agency director George Stead.Read 21 Oct 2026 · reapit.com
- Company size estimate
- Zeliq estimates approximately 1,000 employees, 1997 founding and about $24 million in annual revenue.Read 21 Oct 2026 · zeliq.com
- Developer APIs
- Reapit’s public developer documentation covers REST, GraphQL, webhooks, Desktop API and in-app notifications.Read 21 Oct 2026 · github.com
- Documentation depth
- The developer handbook includes API guides, app lifecycle material, permissions, troubleshooting, changelogs, templates and support-channel guidance.Read 21 Oct 2026 · github.com
- Hosting model
- The developer ecosystem is delivered through hosted Reapit services including the developer portal, Connect, platform API, AppMarket and hosted documentation.Read 21 Oct 2026 · github.com
- Inspections
- The inspection module supports recurring, entry and exit inspections, mobile reports, photos, voice-to-text notes, navigation and automated tenant or owner notifications.Read 21 Oct 2026 · reapit.com.au
- Inspections app
- The inspections app supports scheduling and conducting inspections on a mobile device, sending reports, voice-to-text notes, key check-in and check-out, and maintenance requests.Read 4 Oct 2026 · reapit.com.au
- Key management
- The inspection app records key reservations, check-ins, check-outs and overdue returns.Read 21 Oct 2026 · reapit.com.au
- Legal entity and headquarters
- Reapit Ltd is an active private company incorporated on 18 December 1997 with its registered office at 67–74 Saffron Hill, London EC1N 8QX.Read 21 Oct 2026 · find-and-update.company-information.service.gov.uk
- Licence
- The public Foundations documentation and developer packages are released under the MIT licence; the hosted Reapit PM product is commercially subscribed software.Read 21 Oct 2026 · github.com
- Limit: app updates
- App Store reviewers reported slower loading, phone overheating, crashes and extra steps after updates to inspection workflows.Read 21 Oct 2026 · apps.apple.com
- Limit: inspection usability
- An App Store reviewer complained that the inspection app lacked flexible templates, room duplication, status controls and photo annotation compared with competing apps.Read 21 Oct 2026 · apps.apple.com
- Limit: pricing and contracts
- Trustpilot reviewers complained about high fees, fee increases during contracts, setup charges, overbilling and difficulty cancelling or obtaining refunds.Read 21 Oct 2026 · trustpilot.com
- Limit: support quality
- Trustpilot complaints repeatedly mention slow or ineffective support, repeated explanations, unresolved tickets and weak escalation.Read 21 Oct 2026 · trustpilot.com
- Maintenance
- Tenants can lodge maintenance requests through the mobile app while managers track, prioritise and assign the work.Read 21 Oct 2026 · reapit.com.au
- Notable news: Console acquisition
- Reapit records that Australian property software company Console became part of Reapit in 2022, leading to the Reapit PM branding of Console Cloud.Read 21 Oct 2026 · reapit.com
- Notable news: February 2026 release
- A March 31, 2026 release announced camera-first inspections, photo markup, beta AI photo comments, bond-workflow changes, invoice customisation and Victorian arrears filtering work.Read 21 Oct 2026 · reapit.com.au
- Owner or investor
- Reapit’s Australian site identifies Accel-KKR as its technology-focused investment firm with $19 billion in cumulative capital commitments.Read 21 Oct 2026 · reapit.com.au
- Owner portal
- The Owner Portal provides property and tenancy updates, rent collection information, inspection reports, maintenance request status, and downloadable monthly statements.Read 4 Oct 2026 · reapit.com.au
- Payment provider and limitation
- Console Pay is powered by Ezidebit, and its payments page says tenants cannot pay by BPAY through Console Pay.Read 4 Oct 2026 · reapit.com.au
- Payments
- Its payment feature supports direct-debit rent, bond and invoice collection, scheduled payments, automatic matching and typical two-business-day settlement.Read 21 Oct 2026 · reapit.com.au
- Praise: mobile productivity
- An App Store reviewer said the app saves hours and makes mobile-office work more efficient.Read 21 Oct 2026 · apps.apple.com
- Praise: onboarding and service
- Trustpilot reviewers repeatedly praised individual staff for patient onboarding help, fast issue resolution and migration assistance.Read 21 Oct 2026 · trustpilot.com
- Praise: unified platform
- G2 reviewers praised centralising sales and property-management data in one dashboard, automated workflows, reporting and external integration documentation.Read 21 Oct 2026 · g2.com
- Purpose and audience
- Reapit PM is property management software for agencies managing residential, commercial, social housing, and mixed-use properties.Read 4 Oct 2026 · reapit.com.au
- Rating on Apple App Store
- 4.6 out of 5 from 952 ratingsRead 21 Oct 2026 · apps.apple.com
- Rating on G2
- 4.8 out of 5 from 2 reviews for Reapit Property SalesRead 21 Oct 2026 · g2.com
- Rating on Trustpilot
- 3.2 out of 5 from 119 reviewsRead 21 Oct 2026 · trustpilot.com
- SDKs and packages
- Public tooling includes @reapit/elements, @reapit/connect-session, TypeScript definitions, Vite and Create React App templates, and Login with Reapit web components.Read 21 Oct 2026 · github.com
- Security and certification
- Reapit says its global ISO 27001 certification programme is underway, with its first business units receiving certifications that year; its demo page points readers to an AWS security overview.Read 4 Oct 2026 · reapit.com.au
- Support and onboarding
- Reapit PM offers account management and phone, email, and live chat support, plus onboarding and training resources.Read 4 Oct 2026 · reapit.com.au
- System requirement
- The Reapit PM iOS app requires iOS 16.4 or later and is available for iPhone and iPad.Read 21 Oct 2026 · apps.apple.com
- Tenant app
- The Tenant App exposes lease details, rent history, payment scheduling where Console Pay is enabled, maintenance requests and job-status updates.Read 21 Oct 2026 · reapit.com.au
- Tenant payments
- Console Pay supports direct debit rent collection, automatic payment matching, payment schedules, and rent and bond collection; Reapit says funds typically settle within two business days.Read 4 Oct 2026 · reapit.com.au
- Trust accounting
- Reapit PM includes trust-accounting capabilities, with residential accounting on Accelerate and commercial accounting on Premium or higher tiers.Read 21 Oct 2026 · softwarehq.com.au
- Workflow automation
- The product provides automated workflows for advertising, applications, compliance, inspections, maintenance, arrears, lease renewals and vacates.Read 21 Oct 2026 · reapit.com.au
Plans and prices
Strong points and limits
Strong points
- Automates arrears, lease renewal, inspection, and maintenance workflows
- Console Pay supports direct debit and automatic payment matching
- Tenant and Owner portals provide property-related information
- Available on Android, iOS, and web
Limits
- Pricing is on request and includes a minimum monthly fee
- Tenants cannot pay by BPAY through Console Pay
- Full Analytics+ reporting requires Premium or Enterprise
Who it suits
Reapit PM is aimed at agencies managing residential, commercial, social housing, or mixed-use portfolios. It may suit teams needing trust accounting, tenant and owner portals, inspections, and automated property workflows.
Verdict
Reapit PM combines property workflows, trust accounting, tenant payments, and portals for agencies. Agencies should account for its request-based pricing and the plan requirement for full Analytics+ reporting.
Where Specifiction places it
- Property Management Software#48 of 2688.4
- Commercial Property Management Software#6 of 208.0
- Property Accounting Software#17 of 417.9
- Property Management Accounting Software#16 of 297.8