RestaurantPlatforms Guest Growth

Spec sheet

What it does

Guest Growth combines ordering, reservations, catering, loyalty, feedback and consent-aware follow-up into one first-party guest relationship.Read 15 Oct 2026 · restaurantplatforms.com

Purpose

Guest Growth combines direct ordering, reservations, catering enquiries, and guest history into a managed growth system.Read 8 Oct 2026 · restaurantplatforms.com

Integrations

The vendor says the platform can work alongside an existing POS and that the exact connection and supported transaction syncing are confirmed and tested before launch.Read 8 Oct 2026 · restaurantplatforms.com

Headquarters

The published legal address is 7150 Torbram Road, Unit 5, Mississauga, Ontario L4T 3Z8, Canada.Read 15 Oct 2026 · restaurantplatforms.com

AI accuracy limit

The terms warn that third-party AI output can be inaccurate and must be reviewed for pricing, allergens, marketing and operational decisions.Read 15 Oct 2026 · restaurantplatforms.com

AI control

AI drafts and recommendations require the restaurant to decide what is sent and why.Read 15 Oct 2026 · restaurantplatforms.com

AI data use

The privacy policy says customer data is not sold or used to train public AI models, while de-identified aggregates may support analytics.Read 15 Oct 2026 · restaurantplatforms.com

AI phone limitation

Final AI phone ordering is excluded from AI Front Desk and requires a separate higher-risk scope.Read 15 Oct 2026 · restaurantplatforms.com

AI web chat

Guest Growth includes early-access web chat for menu, reservation and catering questions.Read 15 Oct 2026 · restaurantplatforms.com

API and extensibility

The terms cover dashboards and APIs and prohibit bulk extraction except through documented APIs, but no public API reference or SDK was published on the pages reviewed.Read 15 Oct 2026 · restaurantplatforms.com

Audience and support

The company describes its product as built for independent restaurants and offers a demo to discuss fit and show the product.Read 8 Oct 2026 · restaurantplatforms.com

Availability limit

The founding offer is limited to one approved location per agreement; multi-location scope requires separate review.Read 15 Oct 2026 · restaurantplatforms.com

Catering

Catering capability covers packages, inquiry pipelines, quotes and deposits, with workflows tested before activation.Read 15 Oct 2026 · restaurantplatforms.com

Commission model

Restaurant Platforms says it charges no percentage commission on direct orders; payment processing remains separate.Read 15 Oct 2026 · restaurantplatforms.com

Company history

The company pages reviewed do not state a founding year, employee count or funding amount.Read 15 Oct 2026 · dexeraplatforms.com

Connected products

Guest Growth is designed to connect online ordering, reservations, catering, communications, feedback and restaurant intelligence.Read 15 Oct 2026 · restaurantplatforms.com

Data ownership

Restaurants retain ownership and export rights for customer, reservation, menu, order, loyalty and employee records.Read 15 Oct 2026 · restaurantplatforms.com

Direct ordering

The broader platform offers restaurant-owned menus, direct pickup ordering and live order tracking.Read 15 Oct 2026 · restaurantplatforms.com

Feedback and reporting

The package includes feedback recovery, enhanced guest segments, and daily summaries.Read 8 Oct 2026 · restaurantplatforms.com

Feedback recovery

Feedback tools connect what a guest said with the restaurant's follow-up action.Read 15 Oct 2026 · restaurantplatforms.com

Guest CRM

It provides one guest profile across the restaurant's first-party touchpoints.Read 15 Oct 2026 · restaurantplatforms.com

Guest data and consent

The product page says guest data stays tenant-scoped and marketing respects recorded consent.Read 8 Oct 2026 · restaurantplatforms.com

Guest profiles

Orders, reservations, catering, feedback, and loyalty activity contribute to one guest understanding.Read 8 Oct 2026 · restaurantplatforms.com

Hosting stack

The stated infrastructure uses Supabase, Vercel, Stripe, Resend, Telnyx, Google/Anthropic/OpenAI providers, Sentry and Upstash Redis.Read 15 Oct 2026 · restaurantplatforms.com

Independent-review coverage

The opened G2 category page contains listings for other restaurant products but no RestaurantPlatforms review, rating or reviewer commentary.Read 15 Oct 2026 · g2.com

Legal entity

The terms identify Dexera Platforms Inc. as the contracting company behind Restaurant Platforms.Read 15 Oct 2026 · restaurantplatforms.com

Licence

The software is proprietary; users receive a limited, revocable, non-transferable subscription right rather than an open-source licence.Read 15 Oct 2026 · restaurantplatforms.com

Loyalty

Loyalty rewards and recognition are connected to actual restaurant behavior.Read 15 Oct 2026 · restaurantplatforms.com

Loyalty and marketing

The product includes loyalty and offers, consent-aware campaigns, and win-backs prepared from restaurant context.Read 8 Oct 2026 · restaurantplatforms.com

Managed launch

Founding Pilot packages are founder-led managed launches rather than self-serve software.Read 15 Oct 2026 · restaurantplatforms.com

Marketing

The product prepares consent-aware campaigns and win-back actions from restaurant context.Read 15 Oct 2026 · restaurantplatforms.com

Operator identity

The privacy notice names Vivid Thomas, operating as Restaurant Platforms, as responsible for the public website and business-account information.Read 15 Oct 2026 · restaurantplatforms.com

Payments

Stripe payments and business-hours setup are included in the package foundation.Read 15 Oct 2026 · restaurantplatforms.com

Payments and commissions

The package lists Stripe payments and says Restaurant Platforms charges no commission on direct orders; payment processing costs are separate.Read 8 Oct 2026 · restaurantplatforms.com

Pilot limitations

Reservations, catering and AI concierge capabilities may remain controlled pilots or early access until configured and certified.Read 15 Oct 2026 · restaurantplatforms.com

POS integration

The service can operate alongside an existing POS, but the exact connector and transaction synchronization are tested for each restaurant.Read 15 Oct 2026 · restaurantplatforms.com

Rating on G2

RestaurantPlatforms is not shown in G2's restaurant-management directory, which lists 619 products and 10,253 reviews.Read 15 Oct 2026 · g2.com

Reservations

The package includes reservations, waitlists, table pacing and reminders, configured and tested before activation.Read 15 Oct 2026 · restaurantplatforms.com

Retention

The privacy policy lists seven-year defaults for tenant accounts and order data, with AI conversations retained for 90 days before anonymization or deletion.Read 15 Oct 2026 · restaurantplatforms.com

Security controls

Published controls include TLS in transit, encryption at rest, tenant row-level security, role-based access, audit logs and Stripe tokenization of cards.Read 15 Oct 2026 · restaurantplatforms.com

Security publication

The security page says its reviewed production legal identity information or approved published version is unavailable, so the legal document has not been published.Read 8 Oct 2026 · restaurantplatforms.com

Security-document limit

The security page says its legal security document is unavailable pending identity and publication review.Read 15 Oct 2026 · restaurantplatforms.com

Self-hosting

The reviewed materials describe a hosted multi-tenant SaaS service and provide no self-hosting option.Read 15 Oct 2026 · restaurantplatforms.com

Service guarantee limit

The terms disclaim guarantees of uninterrupted, secure or error-free operation and do not warrant AI accuracy.Read 15 Oct 2026 · restaurantplatforms.com

Plans and prices

Every RestaurantPlatforms Guest Growth plan and price →

Where Specifiction places it

• Restaurant Marketing Software#9 of 348.1