Rivyo
rivyo.com
What it is
Rivyo is a Shopify app for merchants who want to collect, manage, and display product reviews alongside loyalty and referral tools. Reviews can cover products and stores, with photo and video submissions, product Q&A, verified badges, widgets, and automated request emails. Merchants can import reviews from CSV and other apps without a listed limit; Amazon and AliExpress import limits vary by plan. Loyalty features include points, VIP levels, purchase and review rewards, coupons, POS integration, QR codes, and points that do not expire. Referral tools provide unique links, give-and-get rewards, social and email sharing, tracking, analytics, and invite histories. Listed integrations include Weglot, Slack, Klaviyo, PageFly, GemPages, and others. The Enterprise plan includes headless and API integration, while the Loyalty plan includes fast support with live chat. Rivyo offers a free Indie plan with unlimited product reviews, 100 Amazon/AliExpress imports, and 100 orders per month. Paid plans start at $9 a month; annual billing is listed for some plans.
Spec sheet
- What it does
- Rivyo is a Shopify app for collecting, managing, importing and displaying product and store reviews, with loyalty and referral programs.Read 15 Oct 2026 · help.rivyo.com
- Integrations
- Listed integrations include Shopify Flow, Shopify POS, Klaviyo, Slack, GemPages, PageFly, SEOAnt, Dondy, Weglot, ReConvert, Appstle and Recharge.Read 15 Oct 2026 · apps.shopify.com
- Security
- Rivyo says it follows Shopify best practices and uses strong security standards to protect stores and review data.Read 1 Oct 2026 · rivyo.com
- Support
- The Enterprise plan includes dedicated priority support, while the Loyalty plan includes fast support with live chat.Read 1 Oct 2026 · rivyo.com
- API and headless
- Headless and API integration is listed as an Enterprise feature, but the reviewed public pages do not expose endpoint or SDK documentation.Read 15 Oct 2026 · apps.shopify.com
- Automatic requests
- It sends review-request emails after orders are received.Read 15 Oct 2026 · help.rivyo.com
- Business location
- Rivyo lists its address as RJD Business Hub, B-407 Katargam, Surat, Gujarat 395004, India.Read 1 Oct 2026 · rivyo.com
- Company facts
- LinkedIn lists headquarters in Surat, Gujarat, company size of 51–200 employees and founding year 2018.Read 15 Oct 2026 · in.linkedin.com
- Company identity
- LinkedIn identifies Rivyo as a product of Nexfal and lists the company type as a partnership.Read 15 Oct 2026 · in.linkedin.com
- Data processors
- The privacy policy names DigitalOcean, Cloudflare, Help Scout, Sendinblue and MailerLite as service providers.Read 15 Oct 2026 · rivyo.com
- Data retention
- Rivyo says its general personal-information retention period is approximately 10 years.Read 1 Oct 2026 · rivyo.com
- Documentation
- The public help center covers review collection, imports, widgets, moderation, loyalty and integrations.Read 15 Oct 2026 · help.rivyo.com
- Google Shopping
- Rivyo generates a Google Product Reviews XML feed for submission to Google Merchant Center; Google controls eligibility and display.Read 15 Oct 2026 · help.rivyo.com
- Launch date
- The Shopify App Store lists Rivyo’s launch date as June 25, 2018.Read 15 Oct 2026 · apps.shopify.com
- Limit: customization
- A merchant quoted on Rivyo’s site says changing margins or title sizes required custom CSS instead of an interactive control.Read 15 Oct 2026 · rivyo.com
- Limit: free tier
- An independent Shopify app review says most design and filtering options are unavailable on the free plan and free imports and request emails are capped.Read 15 Oct 2026 · digismoothie.com
- Limit: reliability complaints
- Shopify reviews include reports of review-widget loading problems, although the cited merchant said support fixed the issue quickly.Read 15 Oct 2026 · apps.shopify.com
- Loyalty features
- The loyalty module provides points, checkout redemption, VIP levels, rewards and POS integration.Read 15 Oct 2026 · rivyo.com
- Notable news: AI update
- A LinkedIn post says Rivyo launched AI replies, smarter prompts, AI review summaries, cart reviews, auto-translation and improved analytics in March 2026.Read 15 Oct 2026 · linkedin.com
- Notable news: revenue claim
- A Quickhunt case study says Rivyo reported a 32% overall revenue increase after adopting Quickhunt for feedback and roadmap management.Read 15 Oct 2026 · quickhunt.app
- Photo and video reviews
- The product supports customer photo and video reviews and media galleries.Read 15 Oct 2026 · apps.shopify.com
- Praise: importing
- Reviewers value importing reviews from Amazon and other sources, including media reviews.Read 15 Oct 2026 · apps.shopify.com
- Praise: support
- Reviewers frequently praise fast, hands-on support for setup, theme integration, troubleshooting and custom changes.Read 15 Oct 2026 · apps.shopify.com
- Praise: usability
- Shopify reviewers repeatedly describe installation and day-to-day use as easy, with intuitive customizable widgets and email requests.Read 15 Oct 2026 · apps.shopify.com
- Privacy compliance
- Rivyo states that it complies with applicable laws including the GDPR and acts as both data controller and processor in described situations.Read 1 Oct 2026 · rivyo.com
- Product purpose
- Rivyo is a Shopify app for collecting, managing, and displaying product reviews, while also providing loyalty and referral tools.Read 1 Oct 2026 · rivyo.com
- Product Q&A
- Customers can ask product questions on product pages and merchants can answer publicly.Read 15 Oct 2026 · help.rivyo.com
- Rating on Chrome Web Store
- 3.3 out of 5 from 7 ratingsRead 15 Oct 2026 · chromewebstore.google.com
- Rating on Shopify App Store
- 4.9 out of 5 from 940 reviewsRead 15 Oct 2026 · apps.shopify.com
- Referral features
- The referral module provides invite links, two-sided rewards, social or email sharing and referral analytics.Read 15 Oct 2026 · rivyo.com
- Review displays
- Reviews can appear as star ratings, lists, carousels and testimonials across storefront pages.Read 15 Oct 2026 · help.rivyo.com
- Review exports
- Product and store reviews can be exported as CSV files containing fields such as ratings, dates, status and media links.Read 15 Oct 2026 · help.rivyo.com
- Review features
- The platform supports product and store reviews, photo and video reviews, product Q&A, verified badges, review widgets, and automated review-request emails.Read 1 Oct 2026 · rivyo.com
- Review imports
- Imports are supported from CSV, Amazon, AliExpress and review apps including Judge.me, Loox and Yotpo.Read 15 Oct 2026 · help.rivyo.com
- Review moderation
- Merchants can approve, hide, reply to and delete reviews from the Rivyo dashboard.Read 15 Oct 2026 · help.rivyo.com
- Security and privacy
- Rivyo says it follows GDPR, uses security monitoring, and has safeguards against unauthorized access while disclaiming absolute security.Read 15 Oct 2026 · rivyo.com
- Service providers
- Rivyo identifies DigitalOcean, Cloudflare, Helpscout, Sendinblue, and MailerLite as service providers handling personal information for service operations.Read 1 Oct 2026 · rivyo.com
- System requirements
- Installation requires a Shopify account and store; Amazon importing requires Google Chrome or a Chromium-based browser.Read 15 Oct 2026 · apps.shopify.com
- Target users
- Rivyo is designed for Shopify merchants and eCommerce brands.Read 1 Oct 2026 · rivyo.com
Plans and prices
Strong points and limits
Strong points
- Collects product and store reviews, including photos and videos.
- Includes loyalty points, VIP levels, and purchase rewards.
- Referral tools include tracking, analytics, and invite histories.
- Free Indie plan includes unlimited product reviews.
Limits
- Free Indie plan limits Amazon/AliExpress imports to 100.
- Free Indie plan covers 100 orders per month.
- Headless and API integration are included with Enterprise.
Who it suits
Rivyo suits Shopify merchants and eCommerce brands looking to manage reviews, loyalty rewards, or referrals. Its different plans include options for review imports, order volumes, loyalty tools, and referral programs.
Verdict
Rivyo brings reviews, loyalty, and referrals together in a Shopify app, with a free entry plan and paid tiers from $9 a month. Check plan-specific import and order limits, and note that headless and API integration are listed for Enterprise.
Where Specifiction places it
- Product Review Software#5 of 238.6