Ryviu
ryviu.com
What it is
Ryviu helps e-commerce brands collect, manage and display customer reviews and product questions. Merchants can import reviews from AliExpress, Amazon, Etsy, Walmart and DHgate, with source availability depending on the plan. Review widgets can appear on product pages, collections, the footer and other store placements, using grid, list, carousel or masonry layouts. Merchants can adjust widget colors, fonts and star styles in the dashboard without code. Customers can ask product questions for merchants to manage and answer. Ryviu adds rich snippets to reviews to help products appear in Google search with review information; paid plans include review-request emails. The Free plan costs nothing and allows 20 reviews per product and 50 products, with AliExpress imports and a review widget. Basic costs $5.24 a month billed yearly, Advanced costs $7.49 a month billed yearly, and Unlimited costs $14.19 a month billed yearly; each lists a 7-day free trial. The higher tiers increase review and product allowances, and Unlimited includes video reviews and a Loyalty Program. Ryviu is a web service founded in 2016, with its team based in Thai Nguyen, Vietnam.
Spec sheet
- What it does
- Ryviu is a review-management platform for ecommerce stores using Shopify or WooCommerce.Read 15 Oct 2026 · ryviu.com
- Purpose
- Ryviu helps e-commerce brands collect, manage, and showcase customer reviews and product questions to build credibility.Read 7 Oct 2026 · ryviu.com
- Platforms
- Ryviu says it works with Shopify and WooCommerce.Read 7 Oct 2026 · ryviu.com
- Integrations
- Documented integrations include Shopify Flow, Boost AI Search, EComposer, PageFly, GemPages, Beae, LayoutHub, Foxify, qikify, Zeno, EasyTabs and other Shopify apps.Read 15 Oct 2026 · docs.ryviu.com
- Support
- Ryviu advertises live chat and email support, with stated office hours of 8am–5pm and 8pm–4am GMT+7 on weekdays.Read 15 Oct 2026 · ryviu.com
- Headquarters
- The company gives its address as No. 98 Bac Son Street, Thai Nguyen City, Vietnam.Read 15 Oct 2026 · ryviu.com
- Founded
- Ryviu says it began in 2016 and was founded by Nam Nguyen.Read 15 Oct 2026 · ryviu.com
- Chrome extension
- The Chrome extension is required for marketplace imports and those imports work only on a desktop or laptop computer.Read 15 Oct 2026 · docs.ryviu.com
- Company legal name
- The maker identifies itself as Orionix Technology Company Limited, registration/tax ID 4601606071.Read 15 Oct 2026 · ryviu.com
- Company location
- Ryviu says its team is based in Thai Nguyen, Vietnam.Read 7 Oct 2026 · ryviu.com
- Company size
- LinkedIn lists Ryviu as an 11–50-person company, while Partnerbase lists 1–10 employees.Read 15 Oct 2026 · vn.linkedin.com
- Documentation
- The help center is organized into setup, Shopify, WooCommerce, importing, dashboard, features, troubleshooting and integrations sections.Read 15 Oct 2026 · docs.ryviu.com
- GDPR handling
- Ryviu says it handles Shopify customer-data and shop-redaction webhooks and deletes shop data within 30 days of a valid redaction request.Read 15 Oct 2026 · ryviu.com
- Google Shopping feed
- The Unlimited plan can generate an XML product-review feed for Google Merchant Center, including daily scheduled fetching.Read 15 Oct 2026 · docs.ryviu.com
- Hosted-service licence
- The terms prohibit copying, redistribution, reverse engineering and attempts to discover source code, describing a proprietary hosted service.Read 15 Oct 2026 · ryviu.com
- Limit: pricing and support complaints
- A Shopify reviewer reported delayed or canned support and considered the XML-feed requirement on Unlimited too expensive compared with Judge.me.Read 15 Oct 2026 · apps.shopify.com
- Limit: reliability complaints
- WordPress reviewers reported connection or login failures and described the WooCommerce experience as difficult to use.Read 15 Oct 2026 · wordpress.org
- Limit: trial billing
- After the seven-day trial, Ryviu says charges begin automatically and refunds are unavailable once the trial ends.Read 15 Oct 2026 · docs.ryviu.com
- Loyalty program
- Ryviu 2.0 adds points for reviews, discount coupons and VIP-style loyalty programs; the add-on is separate on paid plans except Unlimited.Read 15 Oct 2026 · docs.ryviu.com
- Notable news
- Ryviu announced version 2.0 on August 11, 2026 with loyalty rewards, automated Google Shopping feeds and product-identifier syncing.Read 15 Oct 2026 · docs.ryviu.com
- Photo and video reviews
- The product supports customer photo reviews and video reviews on paid tiers.Read 15 Oct 2026 · ryviu.com
- Praise: support and setup
- Shopify reviewers repeatedly praise quick support, easy setup, flexible widgets and straightforward importing.Read 15 Oct 2026 · apps.shopify.com
- Praise: Trustpilot users
- Trustpilot reviewers describe installation as easy, the app as simple to use and support as responsive.Read 15 Oct 2026 · trustpilot.com
- Privacy practices
- For Shopify installs, the privacy policy lists access to merchant email, product information, theme files, and order data; it also describes Shopify privacy webhooks for data requests and erasure.Read 7 Oct 2026 · ryviu.com
- Questions and answers
- Ryviu provides product Q&A collection, management and storefront widgets.Read 15 Oct 2026 · docs.ryviu.com
- Rating on Chrome Web Store
- 3.6 out of 5 from 69 ratingsRead 15 Oct 2026 · chromewebstore.google.com
- Rating on GetApp
- 0 out of 5 from 0 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Shopify App Store
- 4.8 out of 5 from 515 reviewsRead 15 Oct 2026 · apps.shopify.com
- Rating on Trustpilot
- 4.0 out of 5 from 5 reviewsRead 15 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 0 out of 10 from 0 reviewsRead 15 Oct 2026 · trustradius.com
- Rating on WordPress.org
- 3.8 out of 5 from 43 reviewsRead 15 Oct 2026 · wordpress.org
- Review display
- The product review widget can appear on product pages, collections, the footer, and other store placements, with grid, list, carousel, and masonry layouts.Read 7 Oct 2026 · ryviu.com
- Review importing
- It imports reviews from AliExpress, Amazon, Etsy, DHgate, Walmart.com, Shopee and CSV files, depending on plan.Read 15 Oct 2026 · ryviu.com
- Review imports
- Review imports are available from AliExpress, Amazon, Etsy, Walmart, and DHgate, with plan-specific availability.Read 7 Oct 2026 · ryviu.com
- Review requests
- Paid plans include review request email functionality, according to the pricing page.Read 7 Oct 2026 · ryviu.com
- Rich snippets
- Its Shopify guidance adds review aggregate data to product JSON-LD so star ratings can appear in Google results.Read 15 Oct 2026 · docs.ryviu.com
- Security and data
- The privacy policy says Ryviu uses AWS and Cloudflare infrastructure and states that it cannot guarantee absolute data security.Read 7 Oct 2026 · ryviu.com
- Security disclosure
- The privacy policy names AWS and Cloudflare infrastructure, Google Analytics/Tag Manager and Gleap chat, and says absolute security cannot be guaranteed.Read 15 Oct 2026 · ryviu.com
- Shopify launch
- The Shopify App Store lists Ryviu as launched on October 11, 2019.Read 15 Oct 2026 · apps.shopify.com
- Shopify requirements
- Ryviu supports all Shopify plans except Shopify Starter and works best with Online Store 2.0 themes.Read 15 Oct 2026 · docs.ryviu.com
- Widget customization
- Merchants can customize widget colors, fonts, and star styles in the Ryviu dashboard without code.Read 7 Oct 2026 · ryviu.com
- WooCommerce requirements
- WooCommerce setup requires allowing the WordPress REST path and whitelisting three Ryviu service IP addresses.Read 15 Oct 2026 · docs.ryviu.com
- WordPress plugin licence
- The WooCommerce plugin is marked open source and distributed under GPL according to an independent plugin directory; the WordPress.org page does not name the licence.Read 15 Oct 2026 · wp.md
Plans and prices
Strong points and limits
Strong points
- Free plan includes a review widget.
- Widgets offer four listed display layouts.
- Merchants can customize widget styling without code.
- Paid plans include review-request email functionality.
Limits
- Review-import sources vary by plan.
- Free plan is limited to 50 products.
- Support hours exclude public holidays.
Who it suits
It suits e-commerce merchants who want to collect and display product reviews, handle customer questions and import reviews from supported marketplaces.
Verdict
Ryviu combines review imports, storefront display and product questions, with plan-specific limits and features. Compare the source imports and product allowances in each tier before selecting one.
Where Specifiction places it
- Product Review Software#7 of 238.4