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Routella

routella.app

From $29/mo Free plan WebiOSAndroidAPI
Visit routella.app
Spec score 8.1 #20 of 30 in Route Optimization Software

What it is

Routella turns delivery orders into multi-stop routes, sends them to drivers, and gives customers delivery tracking and notifications. It plans routes across drivers and recalculates live ETAs as the day changes. Drivers access routes, navigation, proof-of-delivery tools, and cash collection through a web link, without installing an app. Delivery records can include signatures, GPS-stamped photos, and timestamps. Customers can receive milestone updates and branded tracking links through WhatsApp, SMS, or email. Routella lists 32 integrations, a Custom API connector, and manual order entry; it imports orders and writes fulfillment status to connected systems. Other tools monitor vehicle cargo weight and volume, warn about overloads, and provide driver inspection checklists with photo proof. The Free plan costs nothing and includes one driver, 50 orders per month, and five rounds per month, but excludes SMS, WhatsApp, and Smart Routing. Growth costs $29 a month and Pro costs $79 a month. Eligible new customers may receive a 14-day trial with a card required; applicable tax may apply after the trial unless canceled.

Spec sheet

What it does
Routella turns delivery orders into multi-stop routes, dispatches them to drivers, and provides customer delivery tracking and notifications.Read 3 Oct 2026 · routella.app
Integrations
Routella lists 32 platform integrations, a Custom API connector, and manual order entry; it imports orders and writes fulfillment status back to connected systems.Read 3 Oct 2026 · routella.app
Security
Routella states that endpoints use HTTPS with TLS 1.2 or later, database storage is AES-256 encrypted, and connected-platform credentials receive field-level AES-256-GCM encryption.Read 3 Oct 2026 · routella.app
Support
Routella offers email support on Growth, priority support on Pro, and lists [email protected] as its contact address.Read 3 Oct 2026 · routella.app
Headquarters
131 Continental Dr, Suite 305, Newark, DE 19713, United StatesRead 28 Sep 2026 · routella.app
Capacity and inspections
Features include vehicle cargo weight and volume monitoring, overload warnings, and driver vehicle inspection checklists with photo proof.Read 3 Oct 2026 · routella.app
Cash on delivery
The product tracks cash collected, deposited, and waiting by driver, and supports one-tap settlement.Read 3 Oct 2026 · routella.app
Company and location
Routella says it is built and operated by Routella, LLC, a Delaware company serving delivery businesses worldwide, with a listed address in Newark, Delaware.Read 3 Oct 2026 · routella.app
Customer updates
Delivery milestone updates and branded live-tracking links can be sent through WhatsApp, SMS, or email.Read 3 Oct 2026 · routella.app
Data retention
The security page lists retention periods including 24 hours for driver GPS location, 90 days for public tracking-page view logs, and five years for orders and completed rounds.Read 3 Oct 2026 · routella.app
Driver access
Drivers use a web link for their route, navigation, proof of delivery, and cash collection, with no app installation required.Read 3 Oct 2026 · routella.app
Intended customers
The pricing page describes Growth as for small businesses dispatching daily and Pro as for high-volume operations and multi-team merchants.Read 3 Oct 2026 · routella.app
Proof of delivery
Drivers can record signatures, GPS-stamped photos, and timestamps for deliveries.Read 3 Oct 2026 · routella.app
Route planning
The product optimizes multi-stop routes across drivers and recalculates live ETAs as the day changes.Read 3 Oct 2026 · routella.app
Usage limits
The Free plan excludes SMS sending, WhatsApp, and Smart Routing; paid SMS uses a prepaid wallet, and routing beyond included monthly stops uses prepaid flat packs.Read 3 Oct 2026 · routella.app

Plans and prices

Free Free Free forever 1 driver · 50 orders / month · 5 rounds / month · 1 store integration · Email notifications · Multi-language tracking page · No SMS, WhatsApp, or Smart Routing Read 3 Oct 2026 · routella.app
Growth $29 a month Month-to-month; 14-day trial for eligible new customers, card required; then $29/month plus applicable tax unless canceled before trial ends 5 drivers · 1,000 orders / month · Unlimited rounds · All 32 integrations + Custom API · Custom-branded tracking page + shipping labels · WhatsApp self-connect · SMS prepaid wallet · 250 Smart Routing stops/month, then flat packs · Email support Read 3 Oct 2026 · routella.app
Pro $79 a month Month-to-month; 14-day trial for eligible new customers, card required; then $79/month plus applicable tax unless canceled before trial ends Unlimited drivers, orders, and rounds · All 32 integrations + Custom API · Custom-branded tracking page + shipping labels · WhatsApp self-connect · 500 Routella WhatsApp conversations/month · 2 extra WhatsApp numbers · SMS prepaid wallet · 1,000 Smart Routing stops/month, then flat packs · Priority support Read 3 Oct 2026 · routella.app

Every Routella plan and price →

Strong points and limits

Strong points

  • Recalculates live ETAs as the day changes.
  • Drivers use a web link without installing an app.
  • Records signatures, GPS-stamped photos, and timestamps.
  • Lists 32 integrations plus a Custom API connector.
  • Monitors vehicle cargo weight and volume.

Limits

  • Free plan excludes SMS, WhatsApp, and Smart Routing.
  • Free plan covers one driver and 50 monthly orders.
  • Growth costs $29 a month.
  • The trial requires a card for eligible customers.

Who it suits

Routella may suit delivery businesses that need to route orders, dispatch drivers, and update customers. Its listed Growth plan is for small businesses dispatching daily, while Pro is described for high-volume operations and multi-team merchants.

Verdict

Routella combines route planning, driver workflows, customer updates, and order-system connections. Check the free-plan exclusions and prepaid options for SMS and routing beyond included monthly stops when estimating costs.

Where Specifiction places it

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