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SPECIFICTION
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SalonOS by Certxa

certxa.com

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Spec score 7.9 #14 of 25 in Nail Salon Software

What it is

SalonOS by Certxa brings appointment booking, front-desk scheduling, payments, loyalty, client check-in, waitlists, and revenue tools together for nail salons and professionals. Clients can book at any time through a salon website, Google, Instagram, or a direct link, with real-time availability and automated SMS and email reminders. The calendar supports multiple nail technicians, drag-and-drop rescheduling, color coding, printable daily run sheets, and blocked time off. Its POS handles services, retail, gift cards, split payments, tips, and discounts, and pairs with Certxa Terminal Pro, Reader Flex, or iPhone Tap to Pay. Loyalty tools include configurable visit stamps, rewards and tiers, client progress tracking, checkout application, and notifications. Clients can check in with a door QR code or confirmation link; the waitlist can text them when a slot opens. Revenue intelligence covers client drift, revenue leakage, slow-seat detection, no-show risk, staff rebooking rates, cancellation recovery, churn risk, and a business growth score. Plans start at $7/mo billed annually, and there is a 60-day trial. API access is listed on Elite.

Spec sheet

Purpose
SalonOS combines booking, front desk calendar, POS, loyalty, client check-in, waitlist, Google reviews, and revenue intelligence for nail salons and professionals.Read 8 Oct 2026 · certxa.com
Integrations
The pricing page lists Stripe Connect POS and card-reader support on all plans, Google Business Profile booking links on Professional and Elite, and API access on Elite.Read 8 Oct 2026 · certxa.com
Headquarters
Phoenix, Arizona, United StatesRead 28 Sep 2026 · certxa.com
Founded
2026Read 28 Sep 2026 · certxa.com
Booking
Clients can book 24/7 from a salon website, Google, Instagram, or a direct link, with real-time availability and automated SMS and email reminders.Read 8 Oct 2026 · certxa.com
Calendar
The front desk calendar supports multiple nail technicians, drag-and-drop rescheduling, color coding, printable daily run sheets, and blocking time off.Read 8 Oct 2026 · certxa.com
Check-in and waitlist
Clients can check in through a door QR code or confirmation link, and the waitlist can text clients when an appointment slot opens.Read 8 Oct 2026 · certxa.com
Loyalty
The loyalty feature supports configurable visit stamps, rewards and tiers, client progress tracking, checkout application, and reward notifications.Read 8 Oct 2026 · certxa.com
Payment security
Certxa says card data goes directly to Stripe and never passes through Certxa; its billing page describes the payments as PCI compliant.Read 8 Oct 2026 · certxa.com
Plan limits
The pricing comparison marks deposits and prepayments and Instagram gallery sync as coming soon across plans.Read 8 Oct 2026 · certxa.com
POS
The built-in POS handles services, retail, gift cards, split payments, tips, and discounts; the page says it pairs with Certxa Terminal Pro, Reader Flex, or iPhone Tap to Pay.Read 8 Oct 2026 · certxa.com
Revenue intelligence
SalonOS describes tools for client drift, revenue leakage, slow-seat detection, no-show risk, staff rebooking rates, cancellation recovery, churn risk, and a business growth score.Read 8 Oct 2026 · certxa.com
Support and data export
Support is email and chat on Solo, priority chat on Professional, and phone plus an account manager on Elite; the pricing FAQ says account data remains for 90 days after cancellation and can be exported at any time.Read 8 Oct 2026 · certxa.com
Who it is for
Certxa says it was founded for nail salon owners and is designed for independent technicians, growing salons, and businesses with multiple locations.Read 8 Oct 2026 · certxa.com

Plans and prices

Solo $9 a month Billed monthly — or $7/mo billed annually 1 calendar · 1 staff member · Up to 500 client profiles · SMS & email reminders (200/mo) Read 8 Oct 2026 · certxa.com
Professional $22 a month Billed monthly — or $18/mo billed annually Unlimited calendars · Unlimited staff members · Unlimited SMS & email reminders Read 8 Oct 2026 · certxa.com
Elite $49 a month Billed monthly — or $39/mo billed annually Up to 5 locations included · Multi-location dashboard · API access for integrations · Priority phone support Read 8 Oct 2026 · certxa.com
Enterprise Priced on request Custom Enterprise plans with volume pricing and a bespoke contract For more than 5 locations · Dedicated success team Read 8 Oct 2026 · certxa.com

Every SalonOS by Certxa plan and price →

Strong points and limits

Strong points

  • Clients can book through salon websites, Google, and Instagram.
  • Calendar supports multiple technicians and drag-and-drop changes.
  • POS handles services, retail, gift cards, and split payments.
  • Waitlist can text clients when a slot opens.
  • 60-day trial is available.

Limits

  • No free plan is listed.
  • Solo includes one calendar and one staff member.
  • Solo includes up to 500 client profiles.
  • Deposits, prepayments, and Instagram gallery sync are marked coming soon.

Who it suits

SalonOS is designed for independent nail technicians, growing salons, and businesses with multiple locations. It suits operators seeking booking, scheduling, payments, client loyalty, and revenue tools in one product.

Verdict

SalonOS combines salon operations with client-facing booking and revenue tools, and its plans vary substantially in staff, calendar, and location capacity. Check the plan limits and which integrations are included before committing.

Where Specifiction places it

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