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SPECIFICTION
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Servicely HR Service Delivery

servicely.ai

WebAPI
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Spec score 7.3 #9 of 21 in HR Service Delivery Software

What it is

Servicely HR Service Delivery is a cloud-based HR service platform with web and API access. Its 24/7 employee portal provides HR answers, policies, leave balances, HR case submission, and services such as recruitment support. HR teams get request management, employee document management, onboarding and offboarding, case management, and knowledge management. A no-code/low-code workflow builder automates employee requests, approvals, follow-ups, onboarding, and offboarding. An AI virtual agent handles common HR inquiries around the clock, while reports and dashboards provide operational insights. Servicely can connect with an HRIS through a secure REST API. Cloud integrations use token-based REST APIs; on-premises systems can use PowerShell, ODBC, or REST APIs. Listed connections include Microsoft Intune, Entra ID, SCCM, Graph API, Slack, Teams, Lansweeper, NinjaOne, and Netsuite. Customer instances use dedicated single-tenant architecture, and Servicely says customer data is not used to train AI models. Data is encrypted at rest and in transit with AES-256. Pricing is on request, with a live demo arranged through the company.

Spec sheet

Purpose
Servicely HR Service Delivery helps employees access HR support and guidance through a 24/7 self-service portal.Read 30 Sep 2026 · servicely.ai
Audience
The product is presented for HR teams seeking to centralize employee services and manage cases, requests, and workflows alongside an existing HRIS.Read 30 Sep 2026 · servicely.ai
Security
Servicely says its customer instances use dedicated single-tenant architecture and that customer data is not used to train AI models.Read 30 Sep 2026 · servicely.ai
Headquarters
The contact page lists offices in Sydney, Australia, and London, United Kingdom.Read 30 Sep 2026 · servicely.ai
Company
Servicely lists an office at Level 3, 31 Alfred Street, Sydney, Australia, and does not state a founding year on the about page.Read 30 Sep 2026 · servicely.ai
AI virtual agent
Its AI virtual agent provides instant, 24/7 support for common HR inquiries.Read 30 Sep 2026 · servicely.ai
Cloud platform
Servicely describes its service management platform as cloud-based.Read 30 Sep 2026 · servicely.ai
Company background
Servicely says its founding team has decades of collective experience in service management and that the company was founded to build an AI-native service management platform.Read 30 Sep 2026 · servicely.ai
Employee portal
The HR portal lets employees find answers, access policies, check leave balances, raise HR cases, and access services such as recruitment support.Read 30 Sep 2026 · servicely.ai
Encryption
The company’s homepage states that data is encrypted at rest and in transit using AES-256.Read 30 Sep 2026 · servicely.ai
Example integrations
Servicely lists Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite as popular integrations.Read 30 Sep 2026 · servicely.ai
HR case management
The product includes HR request management, employee document management, onboarding and offboarding, and case and knowledge management.Read 30 Sep 2026 · servicely.ai
HR features
The listed features include an employee portal, HR request management, employee document management, onboarding and offboarding, case and knowledge management, and an AI virtual agent.Read 30 Sep 2026 · servicely.ai
HR workflows
Servicely streamlines and automates onboarding, offboarding, employee requests, approvals, and follow-ups.Read 30 Sep 2026 · servicely.ai
HRIS integration
Servicely says it can integrate with an HRIS through its secure REST API.Read 30 Sep 2026 · servicely.ai
Integration methods
For cloud systems, Servicely supports REST APIs with token-based authentication; for on-premises systems, it lists PowerShell, ODBC, and REST APIs.Read 30 Sep 2026 · servicely.ai
Other integrations
The integrations page lists Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite among supported connections.Read 30 Sep 2026 · servicely.ai
Pricing
Servicely asks prospective customers to contact its team to learn what the product will cost for their business.Read 30 Sep 2026 · servicely.ai
Reporting
The HR solution provides reports and dashboards for data-driven insights.Read 30 Sep 2026 · servicely.ai
Support and demo
The company offers a live demo arranged by contacting its team; the HR page also invites visitors to request a demo.Read 30 Sep 2026 · servicely.ai
Trial and demo
The company offers a live demo arranged through its team; the page does not specify a trial duration.Read 30 Sep 2026 · servicely.ai
Workflow automation
The page says HR teams can automate onboarding, offboarding, approvals, follow-ups, and employee requests with the no-code/low-code workflow builder.Read 30 Sep 2026 · servicely.ai

Plans and prices

Servicely HR Service Delivery Priced on request Pricing provided on request; contact Servicely for a quote Read 30 Sep 2026 · servicely.ai

Every Servicely HR Service Delivery plan and price →

Strong points and limits

Strong points

  • 24/7 employee self-service portal
  • No-code/low-code workflow automation
  • AI virtual agent for common HR inquiries
  • Dedicated single-tenant customer instances
  • AES-256 encryption at rest and in transit

Limits

  • Pricing requires a request
  • On-premises integrations require listed technical methods

Who it suits

It suits HR teams centralizing employee services, cases, approvals, and workflows alongside an existing HRIS. The product is presented for organizations needing web-based and API-connected HR service delivery.

Verdict

Servicely brings employee self-service, HR case work, knowledge, and workflow automation into one platform. Buyers should request a quote and demo, then confirm integration requirements for their HRIS and other systems.

Where Specifiction places it

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