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Sharyx CareAI

sharyx.com

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Spec score 6.9 #27 of 30 in Customer Service Voicebots

Spec sheet

Purpose
Sharyx CareAI is a 24/7 AI voice customer support agent for inbound and outbound calls that handles FAQs, complaints, escalations, and ticket creation.Read 9 Oct 2026 · sharyx.com
Trial
The page offers 25 minutes free to try its AI voice agent and says no credit card is required.Read 9 Oct 2026 · sharyx.com
Integrations
The page lists Zoho Desk, Freshdesk, Salesforce, HubSpot, Zendesk, Twilio, Slack, Zapier, Google Calendar, and Exotel.Read 9 Oct 2026 · sharyx.com
Compliance
SharyX’s compliance page lists real-time do-not-call checking, consent tracking, calling-time restrictions, and audit trails.Read 5 Oct 2026 · sharyx.com
Analytics
Its analytics dashboard tracks average handle time (AHT), customer satisfaction (CSAT), and first-call resolution (FCR).Read 9 Oct 2026 · sharyx.com
Channels
The page describes unified voice, WhatsApp, and email support.Read 5 Oct 2026 · sharyx.com
Compliance support
SharyX says it offers compliance support for DPDP in India, PDPA in Malaysia, and UAE TDRA regulations.Read 9 Oct 2026 · sharyx.com
Escalation and sentiment
The product identifies frustrated customers for priority handling and can hand complex issues to human agents.Read 9 Oct 2026 · sharyx.com
Helpdesk integrations
The page names Zoho Desk, Freshdesk, and Salesforce integrations.Read 5 Oct 2026 · sharyx.com
Industries
Listed industries include banking, telecom, e-commerce, SaaS, insurance, utilities, and education.Read 9 Oct 2026 · sharyx.com
Languages
The product page describes its voice AI as multilingual and accent-aware.Read 9 Oct 2026 · sharyx.com
Other integrations
The page also lists Salesforce, HubSpot, Zendesk, Twilio, Slack, Zapier, Google Calendar, and Exotel.Read 5 Oct 2026 · sharyx.com
Security and deployment
SharyX says enterprise customers can use dedicated infrastructure, SSO integration, and a private-cloud deployment option for sensitive sectors such as banking and healthcare.Read 9 Oct 2026 · sharyx.com
Support channels
The product page describes unified support across voice, WhatsApp, and email.Read 9 Oct 2026 · sharyx.com
Support tasks
Listed use cases include policy explanations, complaint registration, L1 and L2 troubleshooting, live-agent escalation, and feedback and NPS collection.Read 5 Oct 2026 · sharyx.com
Ticket handling
The product page says CareAI can create and update support tickets automatically.Read 5 Oct 2026 · sharyx.com
Ticketing
CareAI creates and updates support tickets automatically.Read 9 Oct 2026 · sharyx.com
Use cases
Listed use cases include policy explanations, complaint registration, ticket creation, L1 and L2 troubleshooting, live-agent escalation, and feedback and NPS collection.Read 9 Oct 2026 · sharyx.com
Voice features
The product page describes human-like conversational voice AI that is multilingual and accent-aware.Read 5 Oct 2026 · sharyx.com

Where Specifiction places it

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