Shaw Systems Collections

Spec sheet

Purpose

Collections is debt collection software for managing collections tailored to a lender’s loan portfolio.Read 5 Oct 2026 · shawsystems.com

Trial

Shaw offers a pre-purchase demonstration using example loan data to show how the system can configure products and automate processes.Read 5 Oct 2026 · shawsystems.com

Integrations

Shaw says it interfaces with dialers, omnichannel communications vendors, statement and letter printers, email services, customer portals, payment processors, and DocuSign.Read 5 Oct 2026 · shawsystems.com

Security

Shaw states that it holds annually renewed SOC 1 Type II and SOC 2 Type 2 certifications and uses SSL, encryption, security frameworks, and activity logging.Read 5 Oct 2026 · shawsystems.com

Support

Active clients can use a password-protected Solution Center, submit issues through JIRA, and call after-hours emergency product support.Read 5 Oct 2026 · shawsystems.com

Headquarters

Houston, Texas, United StatesRead 28 Sep 2026 · shawsystems.com

Founded

1967Read 28 Sep 2026 · shawsystems.com

Browser access

Shaw says its interface runs in a standard web browser and can be accessed from desktop, laptop, tablet, and smartphone devices.Read 5 Oct 2026 · shawsystems.com

Communications

The software includes automated customer correspondence and supports daily text and dialer campaigns.Read 5 Oct 2026 · shawsystems.com

On-site deployment

Shaw announced an on-site license of its Collections software for Anderson Brothers Bank.Read 5 Oct 2026 · shawsystems.com

Payments

The Collections page describes out-of-the-box real-time payment integration, and Shaw says secure payments integrate with different payment processors.Read 5 Oct 2026 · shawsystems.com

Portfolio tracking

The software tracks borrower information, cross-channel communications, disputes, debt collection, and recovery.Read 5 Oct 2026 · shawsystems.com

Service options

Client services include implementations, upgrades, workflow design, business process automation, third-party integration, and dedicated development teams.Read 5 Oct 2026 · shawsystems.com

Strategies

Collection strategies can be configured for specific borrower profiles.Read 5 Oct 2026 · shawsystems.com

Workflows

Configurable queues and workflows use customer behavior data to automate processes, including bankruptcy and repossession handling.Read 5 Oct 2026 · shawsystems.com

Plans and prices

Every Shaw Systems Collections plan and price →

Where Specifiction places it

• Debt Collection Software#25 of 286.8