SmartFlow

Spec sheet

Purpose

SmartFlow is veterinary workflow software that streamlines the patient visit from admission to discharge.Read 11 Oct 2026 · software.idexx.com

Integrations

IDEXX lists SmartFlow as integrating with Cornerstone, ezyVet, and Neo.Read 11 Oct 2026 · software.idexx.com

Security

IDEXX's SmartFlow data protection agreement describes security measures including access authentication, firewalls, antivirus protection, intrusion detection or prevention, and access logging.Read 11 Oct 2026 · idexx.com

Support

SmartFlow customer support is offered seven days a week, 365 days a year, with regional phone numbers and an email address listed.Read 11 Oct 2026 · software.idexx.com

Headquarters

Westbrook, Maine, United StatesRead 28 Sep 2026 · software.idexx.com

Founded

1983Read 28 Sep 2026 · software.idexx.com

Analytics

Analytics include customizable reporting, task completion rates, and data to help teams set goals and KPIs.Read 11 Oct 2026 · software.idexx.com

Anesthesia

Anesthetic sheets offer one-touch vital-sign charting, procedure timers, trending and graphing, and customizable monitoring reminders.Read 11 Oct 2026 · software.idexx.com

Care flow

Its whiteboard shows patient visit status and helps staff prioritize upcoming treatments.Read 4 Oct 2026 · software.idexx.com

Charge capture

Estimate transfer enables real-time trackable changes intended to help minimize missed charges.Read 11 Oct 2026 · software.idexx.com

Dental charts

Digital dental charts support recording diagnoses and treatments, patient-side charting, and before-and-after photos.Read 11 Oct 2026 · software.idexx.com

Digital forms

Its customizable digital consent forms support electronic signatures and photo capture for check-in and patient handoff.Read 11 Oct 2026 · software.idexx.com

Help resources

The SmartFlow Knowledge Center provides product information, FAQs, training, and updates, and the status page lists issues and updates online 24/7/365.Read 11 Oct 2026 · software.idexx.com

Knowledge resources

The SmartFlow Knowledge Center offers product information, FAQ answers, training, and updates, while the status page provides service issue and update information online 24/7/365.Read 4 Oct 2026 · software.idexx.com

Patient visibility

It gives teams visibility into patient workflows and treatment status, with up-to-date information available from anywhere in the practice.Read 11 Oct 2026 · software.idexx.com

Pricing availability

The product page directs prospective customers to submit a form for an IDEXX sales representative to contact them and does not state a price.Read 4 Oct 2026 · software.idexx.com

Provider

IDEXX describes itself as a provider of diagnostic and software products and services.Read 11 Oct 2026 · idexx.com

Supported devices

SmartFlow has an iPad app and is accessible through Chrome on computers and TVs; its iPad app cannot be used with Android or Windows devices.Read 4 Oct 2026 · docs.smartflowsheet.com

System requirements

The current requirements specify iOS 17.0 or later for iPads and recommend Chrome and a stable network connection.Read 4 Oct 2026 · docs.smartflowsheet.com

Treatment sheets

Treatment sheets include customizable templates, on-the-fly plan adjustments, and medication, diet, and fluid calculators.Read 11 Oct 2026 · software.idexx.com

Whiteboard

The electronic whiteboard shows patient visit flow and status and can be customized for hospital, exam, surgery, and boarding areas.Read 11 Oct 2026 · software.idexx.com

Where Specifiction places it

• Workflow Management Software#42 of 486.9