Softlinx ReplixFax

Spec sheet

What it does

ReplixFax provides cloud faxing for businesses, including sending and receiving faxes without an on-premise fax server.Read 12 Oct 2026 · softlinx.com

Product

ReplixFax is a cloud fax service for sending and receiving business faxes through web, email, print, workflow, and application-based tools.Read 12 Oct 2026 · softlinx.com

Intended users

Softlinx describes its primary customers as healthcare, financial services, and enterprise businesses, primarily in the United States.Read 12 Oct 2026 · softlinx.com

Integrations

Softlinx says its APIs integrate with existing back-end applications and can route patient charts and medical reports from EHR applications; it also lists Epic integration in its site navigation.Read 12 Oct 2026 · softlinx.com

Security

Softlinx says it uses AES-256 encryption for data in transit and at rest and conducts annual SOC 2 Type 2 audits and application penetration tests.Read 12 Oct 2026 · softlinx.com

Compliance

The company says it signs Business Associate Agreements, operates in a HIPAA-compliant and HITRUST-certified data center, and complies with PCI-DSS.Read 12 Oct 2026 · softlinx.com

Support

Softlinx says its support is U.S.-based and available 24/7.Read 12 Oct 2026 · softlinx.com

APIs

The developer offering includes SOAP and REST fax APIs, documentation, sample code, tutorials, a test fax server, and technical support.Read 12 Oct 2026 · softlinx.com

Auditing

Softlinx says it keeps logs of fax inquiries, requests, retrievals, and deletions that can be retrieved for auditing.Read 12 Oct 2026 · softlinx.com

Automation

Workflow tools include electronic filing and routing, automated outbound faxing, broadcast and mail merge, barcode fax workflow, and faxback acknowledgments.Read 12 Oct 2026 · softlinx.com

Broadcast and batch faxing

The service supports web-based broadcast faxing and automated batch submission through Batch Loader or folder faxing.Read 12 Oct 2026 · softlinx.com

Compliance support

hipaa and gdprRead 21 Sep 2026 · softlinx.com

Document formats

Supported native attachments include PDF, Microsoft Office documents, plain text, TIFF, HTML, RTF, PostScript, JPEG, GIF, and BMP.Read 12 Oct 2026 · softlinx.com

Email faxing

Users can send faxes by email and receive inbound faxes as email attachments, including delivery details such as sender number and page count.Read 12 Oct 2026 · softlinx.com

Encryption

Softlinx says fax files are protected with 256-bit AES encryption at rest and communications use HTTPS and TLS.Read 12 Oct 2026 · softlinx.com

Fax management

The web portal lets users search sent and received faxes and review details about fax jobs.Read 12 Oct 2026 · softlinx.com

Inbound faxing

YesRead 21 Sep 2026 · softlinx.com

Pricing availability

The site directs prospective customers to request a quote or demo, and its API page mentions flexible pricing without publishing prices.Read 12 Oct 2026 · softlinx.com

Pricing model

Softlinx says ReplixFax is charged by page volume, number of fax lines, and users, with month-to-month billing and no extended contracts.Read 12 Oct 2026 · softlinx.com

Reliability

The company describes data backup and replication, service-level agreements, and remote disaster recovery with recovery time and recovery point objectives.Read 12 Oct 2026 · softlinx.com

Sending options

Users can fax through email, a web portal, Print to Fax, or APIs.Read 12 Oct 2026 · softlinx.com

Virtual fax number

YesRead 21 Sep 2026 · softlinx.com

Web portal

The browser-based portal supports fax sending and receiving, fax history and search, delivery notifications, scheduling, broadcast and mail merge, and administrative controls.Read 12 Oct 2026 · softlinx.com

Who it serves

Softlinx identifies healthcare, financial services, and enterprise businesses as its primary customer industries, primarily in the U.S.Read 12 Oct 2026 · softlinx.com

Windows client

The ReplixFax Fax Loader is a Windows service that monitors folders and submits fax requests through the ReplixFax Web Services API.Read 12 Oct 2026 · dev.softlinx.com

Plans and prices

Every Softlinx ReplixFax plan and price →

Where Specifiction places it

• Online Fax Services#38 of 1038.1
• Online fax services#43 of 1028.1