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SPECIFICTION
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SuperBot Telephonic Agent

superbot.one

WebAPI
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Spec score 7.0 #23 of 30 in Customer Service Voicebots

Spec sheet

Product
SuperBot’s Telephonic AI Agent handles inbound and outbound calls, including thousands simultaneously, with natural conversations 24x7.Read 9 Oct 2026 · superbot.one
Headquarters
Gurgaon, Haryana, IndiaRead 28 Sep 2026 · superbot.one
Founded
2012Read 28 Sep 2026 · superbot.one
Analytics
The maker describes a unified dashboard with real-time analytics, call disposition, CRM integration, and reporting.Read 9 Oct 2026 · superbot.one
Availability
The telephonic agent page provides a request-demo option and does not show a public price or self-serve signup on the page.Read 9 Oct 2026 · superbot.one
Backend APIs
It connects to customer systems via APIs to retrieve account status, appointment availability, payment information, or order details during calls.Read 9 Oct 2026 · superbot.one
Backend connections
The agent connects to business systems via APIs to retrieve account status, available slots, payment information, or order details during calls.Read 9 Oct 2026 · superbot.one
Call features
It can detect voicemail, leave a predefined contextual message, validate caller inputs, and place callers on hold while backend systems process requests.Read 9 Oct 2026 · superbot.one
Commercial access
The product page invites visitors to request a demo and does not display a price.Read 9 Oct 2026 · superbot.one
Contact
The product page lists [email protected] and phone contacts for India and the USA.Read 9 Oct 2026 · superbot.one
Dashboard
A unified portal provides real-time analytics, call disposition, CRM integration, and reporting across telephony, voice assistants, and chatbots.Read 9 Oct 2026 · superbot.one
Hosting and privacy claim
The product page describes the service as 100% India hosted and says customer data does not touch third-party APIs for LLMs or ASR.Read 9 Oct 2026 · superbot.one
Input validation
It validates phone numbers, pincodes, IDs, and other inputs during calls, prompting callers to correct invalid entries.Read 9 Oct 2026 · superbot.one
Knowledge base
Businesses can provide company documents and FAQs, and the agent answers from that knowledge base rather than internet sources.Read 9 Oct 2026 · superbot.one
Languages
The agent supports 8+ Indian languages; the site describes conversations in Hindi, English, and Hinglish.Read 9 Oct 2026 · superbot.one
Privacy policy
The privacy policy says data entered or collected after portal login is not shared with third parties, while also saying the company may use service providers to facilitate its service.Read 9 Oct 2026 · superbot.one
Response time
The product page lists a sub-800ms response time.Read 9 Oct 2026 · superbot.one
Security and residency
The maker claims zero external API calls for LLMs or ASR and says customer data stays in India to meet data localization requirements.Read 9 Oct 2026 · superbot.one
Support and sales
The maker directs prospective customers to request a demo and lists [email protected] and phone contacts for India and the USA.Read 9 Oct 2026 · superbot.one
Use cases
Listed use cases include booking, lead qualification, customer support, payment reminders, order confirmation, campaigns, and claims guidance.Read 9 Oct 2026 · superbot.one
Voice and language technology
The maker says its speech recognition was built from 100k hours of Indian conversations and claims 98%+ code-mix accuracy.Read 9 Oct 2026 · superbot.one
Voicemail
It can detect voicemail and leave a predefined contextual message before ending the call.Read 9 Oct 2026 · superbot.one
Workflows
The maker says the agent can check CRM account status, validate details, update records, and trigger WhatsApp or SMS confirmations.Read 9 Oct 2026 · superbot.one

Where Specifiction places it

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