Symphony

Spec sheet

Product

Symphony describes itself as an AI-powered communication and technology company with messaging, voice, directory and analytics platforms.Read 10 Oct 2026 · symphony.com

Audience

Symphony describes Messaging as purpose-built for financial markets and financial services professionals.Read 9 Oct 2026 · symphony.com

Platforms

The downloads page lists desktop apps for Windows and macOS and mobile apps for iOS and Android; it also describes a browser version.Read 9 Oct 2026 · symphony.com

Free plan

NoRead 20 Sep 2026 · symphony.com

Integrations

Messaging connects with communication tools including WhatsApp, Microsoft Teams, SMS and Zoom, as well as market and productivity applications.Read 10 Oct 2026 · symphony.com

Security

Symphony states that customer data is encrypted in transit using TLS v1.2 and at rest using AES256, and that it has achieved SOC 2 and ISO certifications.Read 10 Oct 2026 · symphony.com

Compliance

Symphony says it adheres to GDPR and CCPA standards and conducts annual third-party penetration testing.Read 10 Oct 2026 · symphony.com

Support

Symphony directs users to its Help Center for help and how-to resources.Read 10 Oct 2026 · symphony.com

Founded

2014Read 28 Sep 2026 · symphony.com

Access controls

Symphony supports SAML 2.0 single sign-on and says it uses least-privilege access controls with system access logging.Read 10 Oct 2026 · symphony.com

Archiving

The Messaging Content Export Bridge can export content through ad-hoc or scheduled downloads to on-premise or cloud-based systems for compliance and archiving.Read 10 Oct 2026 · symphony.com

Bots and agents

The platform supports low-code bot and workflow development kits and AI-powered agents.Read 10 Oct 2026 · symphony.com

Channels

YesRead 20 Sep 2026 · symphony.com

Company history

Symphony says it was founded in 2014 by a consortium of Wall Street firms to build a secure cross-firm chat platform.Read 10 Oct 2026 · symphony.com

Guest access

YesRead 20 Sep 2026 · symphony.com

Messaging

Symphony Messaging supports internal and external messaging, automations and connectivity for financial workflows.Read 9 Oct 2026 · symphony.com

Messaging features

Messaging includes internal and external communication, automations, open APIs, and a community of more than 500,000 users from 1,400 institutions.Read 10 Oct 2026 · symphony.com

Mobile channels

Federation supports compliant mobile communication across WhatsApp, SMS, WeChat, LINE and mobile voice.Read 10 Oct 2026 · symphony.com

Network

The Messaging page says users can connect with over 500,000 global users from 1,400 institutions.Read 9 Oct 2026 · symphony.com

Pricing

The official pages opened direct prospective customers to request a demo or contact Symphony; they did not state a product price.Read 9 Oct 2026 · symphony.com

Supported apps

The Messaging downloads page offers desktop apps for Windows and macOS and mobile apps through the iOS App Store and Google Play.Read 10 Oct 2026 · symphony.com

Target users

Symphony Messaging is purpose-built for financial markets and financial services workflows.Read 10 Oct 2026 · symphony.com

Where Specifiction places it

• Team chat apps#42 of 637.8
• Secure Team Chat Software#22 of 307.3
• Business Instant Messaging - Enterprise Software#17 of 217.4
• Team Communication Software#19 of 237.3
• Business Instant Messaging - Midmarket Software#19 of 227.4