Textline

Spec sheet

Product

Textline describes itself as business texting software for customer support, sales, marketing, and logistics teams.Read 2 Oct 2026 · textline.com

API

The Essentials plan includes API and webhooks.Read 2 Oct 2026 · textline.com

Integrations

Listed integrations include Salesforce, HubSpot, Zendesk Support, Pipedrive, Talkdesk, Aircall, Slack, Zapier, and Freshdesk.Read 2 Oct 2026 · textline.com

Security

Textline says data is encrypted in transit and at rest and that traffic is monitored in real time for security events.Read 2 Oct 2026 · textline.com

Compliance

Textline states that its platform is SOC 2 certified and compliant with HIPAA and TCPA regulations; HIPAA-compliant plans are available for an additional fee.Read 2 Oct 2026 · textline.com

Automation

Textline supports auto-assignment of inbound messages and automated triggers based on time, date, or keyword.Read 2 Oct 2026 · textline.com

Data location

Textline says it stores its data in AWS.Read 2 Oct 2026 · textline.com

Free account

The site invites users to create a free account with no credit card required, but its pricing page lists three paid plan tiers and does not state a free plan or trial duration.Read 2 Oct 2026 · textline.com

Messaging costs

Additional message credits cost $0.03 each, and backup message credits cost $0.04 each.Read 2 Oct 2026 · textline.com

Messaging features

The product lists mass texting, two-way texting, group texting, SMS surveys, templates, scheduled messages, and automations.Read 2 Oct 2026 · textline.com

Mobile and browser access

Textline lists a mobile companion app and Chrome extension among its product offerings.Read 2 Oct 2026 · textline.com

Number registration limit

The pricing FAQ says a $15 monthly campaign fee applies when using a 10DLC number, while toll-free numbers currently have no monthly registration fee.Read 2 Oct 2026 · textline.com

Shared inbox

The Textline inbox can manage conversations via live web chat, SMS, and social media.Read 2 Oct 2026 · textline.com

Team tools

Users can leave private notes or ask internal team questions within text conversations.Read 2 Oct 2026 · textline.com

Voice limitation

Textline says its numbers do not provide voice functionality, though call forwarding can be set up.Read 2 Oct 2026 · textline.com

Plans and prices

Every Textline plan and price →

Where Specifiction places it

• Two-Way SMS Software#26 of 307.2
• Nonprofit Text Messaging Software#25 of 277.1
• Business Text Messaging Software#29 of 307.1
• Business Texting Software#27 of 277.1
• Church Text Messaging Software#25 of 257.1