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SPECIFICTION
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Upswing Advising & Early Alerts

upswing.io

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Spec score 6.7 #17 of 23 in Academic Advising Software

What it is

Upswing Advising & Early Alerts is a web platform for colleges and universities providing online advising, mentorship, and coaching. Students can check advisor or success coach availability and schedule appointments in person or online. Automatic reminders are sent by email and text. Students, advisors, coaches, tutors, and administrators can use instant messaging inside the platform. Online classrooms support one-to-one and small-group meetings with video, screen sharing, chat, and document upload and download. Administrators can create customizable student alerts with names, descriptions, tags, priority levels, and notification preferences. Advisors and administrators can view alerts together and add shared notes. Dashboards show engagement and usage, session notes, and early alerts; advisors can see usage data for assigned students. Upswing documents SAML and LDAP single sign-on integrations for institutional partners. It says sensitive information is encrypted with SSL and that primary and backup cloud data centers are in the continental United States. Institutional pricing is available on request.

Spec sheet

Purpose
The product lets colleges offer online advising, mentorship, and coaching to students.Read 7 Oct 2026 · upswing.io
Intended users
Upswing describes its platform as a student services solution for colleges and universities, including support for students, staff, administrators, tutors, and advisors.Read 7 Oct 2026 · upswing.io
Integrations
Upswing’s onboarding materials document SAML and LDAP single sign-on integrations for institutional partners.Read 7 Oct 2026 · learning.upswing.io
Support
The product page links to a Help Center and lists [email protected] and 844.879.8779 as contact details.Read 7 Oct 2026 · upswing.io
Headquarters
Durham, North Carolina, United StatesRead 28 Sep 2026 · upswing.io
Founded
2013Read 28 Sep 2026 · upswing.io
Company
Upswing says it was founded in 2013 and lists a US address in Durham, North Carolina.Read 7 Oct 2026 · upswing.io
Alert collaboration
Advisors and administrators can both view alerts and add notes that are visible to each other.Read 7 Oct 2026 · upswing.io
Appointment reminders
The service sends automatic appointment reminders by email and text.Read 7 Oct 2026 · upswing.io
Data hosting
Upswing’s privacy policy says its primary and backup cloud data centers are in the continental United States and data is not to be stored outside the United States without partner organization consent.Read 7 Oct 2026 · upswing.io
Early alerts
Administrators can create customizable student alerts with names, descriptions, tags, priority levels, and notification preferences.Read 7 Oct 2026 · upswing.io
Meetings
Students can meet one to one or in small groups, with screen sharing, video, chat, and document upload and download in the online classroom.Read 7 Oct 2026 · upswing.io
Messaging
Students, advisors, coaches, tutors, and administrators can use instant messaging within the platform.Read 7 Oct 2026 · upswing.io
Privacy and security
Upswing says it encrypts sensitive information using SSL and follows generally accepted industry standards, while noting that it cannot guarantee absolute security.Read 7 Oct 2026 · upswing.io
Reporting
Administrators can view engagement and usage, session notes, and student early alerts in a dashboard; advisors can see usage data for their assigned students.Read 7 Oct 2026 · upswing.io
Scheduling
Students can view advisor or success coach availability and schedule appointments in person or online.Read 7 Oct 2026 · upswing.io

Plans and prices

Institutional plan Priced on request Request a demo; no price is stated on the product page. Institutional student support platform Read 7 Oct 2026 · upswing.io

Every Upswing Advising & Early Alerts plan and price →

Strong points and limits

Strong points

  • Customizable alerts with priorities and notifications
  • Online meetings include video and screen sharing
  • Automatic email and text appointment reminders
  • Shared alert notes for advisors and administrators
  • SAML and LDAP single sign-on integrations

Limits

  • Institutional pricing is available only on request
  • Absolute security cannot be guaranteed
  • Data is hosted in continental United States centers

Who it suits

This platform suits colleges and universities coordinating advising, coaching, tutoring, alerts, and student support. It covers students, staff, advisors, tutors, coaches, and administrators.

Verdict

Upswing brings scheduling, messaging, online meetings, alerts, and reporting into a student-services platform. Its institutional focus and documented identity integrations fit colleges, while pricing requires a request.

Where Specifiction places it

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