Veeva Network MDM
veeva.com
What it is
Veeva Network MDM is a cloud-based master data platform and customer master application for pharmaceutical and biotech companies. Its predefined model supports customer reference data management, including data change requests from field teams using Vault CRM. Organizations can combine reference data with third-party sources such as OpenData to maintain a unified customer record. Business users access customer data through a portal and widgets, and organizations can add domains such as product or payer. Listed domains also include healthcare professionals, healthcare organizations, affiliations, reference data, and employees. The platform connects with Vault CRM, OpenData, and Nitro, and lists deduplication, data syndication, and API access. Veeva reports more than 45,000 field users accessing Network and over 7 billion records under management. It lists revision history, approval workflows, audit trails, electronic signatures, role-based access, and compliance controls. Network MDM is offered for enterprise pharma, biotech, animal health, and consumer health organizations. Pricing is available on request.
Spec sheet
- Purpose
- Veeva Network MDM is a global, multi-domain master data management platform and customer master application for pharmaceutical and biotech companies.Read 30 Sep 2026 · veeva.com
- Integrations
- Veeva lists Network MDM as connected with Vault CRM, OpenData, and Nitro.Read 30 Sep 2026 · veeva.com
- Support
- Veeva's product page invites interested organizations to contact the company to learn more.Read 30 Sep 2026 · veeva.com
- Headquarters
- Pleasanton, California, United StatesRead 28 Sep 2026 · veeva.com
- Founded
- 2007Read 28 Sep 2026 · veeva.com
- Additional domains
- Companies can build additional data domains, such as product or payer, for mastering beyond customer data.Read 30 Sep 2026 · veeva.com
- Business access
- The Network MDM business portal and widgets provide commercial business users access to customer data.Read 30 Sep 2026 · veeva.com
- Customer data
- Its predefined data model supports customer reference data management, including data change requests from field teams in Vault CRM.Read 30 Sep 2026 · veeva.com
- Customer type
- Veeva lists its customer types as enterprise pharma, biotech, animal health, and consumer health.Read 30 Sep 2026 · veeva.com
- Data quality
- Veeva says Network MDM helps reduce time spent fixing data quality issues and managing custom integrations.Read 30 Sep 2026 · veeva.com
- Open source
- NoRead 20 Sep 2026 · veeva.com
- Product maturity
- Veeva lists Network MDM as announced in 2013, very mature, and with 100+ customers.Read 30 Sep 2026 · veeva.com
- Scale
- Veeva reports 45K+ field users accessing Network and more than 7 billion records under management.Read 30 Sep 2026 · veeva.com
- Security access controls
- Veeva says system access follows least-privilege policies and uses secure techniques including TLS, SSH, and VPN.Read 30 Sep 2026 · veeva.com
- Security program
- Veeva says its security program is founded on standards including ISO/IEC 27001 and SOC 2 Type II.Read 30 Sep 2026 · veeva.com
- Third-party data
- Companies can master reference data alongside third-party data such as OpenData to create a single source of truth for customer data.Read 30 Sep 2026 · veeva.com
Plans and prices
Strong points and limits
Strong points
- Predefined model supports customer reference data management
- Supports data from field teams in Vault CRM
- Can combine reference and OpenData
- Lists deduplication, syndication, and API access
- Cloud platform includes audit and approval controls
Limits
- Pricing is available only on request
- Listed platforms are web and iOS
Who it suits
It suits larger pharmaceutical, biotech, animal health, and consumer health organizations that need to manage customer and related master data. Its additional domains may also suit organizations managing product, payer, or employee records.
Verdict
Veeva Network MDM focuses on centralized customer and related master data for life sciences organizations. Its listed data controls and connections address complex enterprise needs, but pricing requires contacting Veeva.
Where Specifiction places it
- Master Data Management (MDM) Tools#10 of 176.8
- Master Data Management Software#14 of 216.9
- Sales Territory Management Software#21 of 276.8
- Pharmaceutical CRM Software#25 of 286.9
- CRM Software#233 of 2446.9