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SPECIFICTION
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Vetelio

vetelio.com

From €19/mo Free trial WebiOSAndroid
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Spec score 7.7 #30 of 50 in Veterinary Appointment Scheduling Software

Spec sheet

Product
Vetelio is an online booking and practice management system for veterinary clinics and practices.Read 9 Oct 2026 · vetelio.com
Support
Vetelio offers online consultations or in-person training, and says it usually replies to contact messages within 24 hours.Read 9 Oct 2026 · vetelio.com
Headquarters
Prague, Czech RepublicRead 28 Sep 2026 · vetelio.com
Appointments
It automates online appointments, adapts availability to clinic schedules and services, and sends SMS and email reminders.Read 9 Oct 2026 · vetelio.com
Free trial
The 30-day trial requires no card and no commitment.Read 9 Oct 2026 · vetelio.com
Other processors
Listed processors include Ploi.io, Sentry, Mailchimp, Hotjar, and ProfiSMS; the policy says transfers outside the EEA use GDPR safeguards such as standard contractual clauses.Read 9 Oct 2026 · vetelio.com
Patient records
Vetelio centralizes owner and animal information, including records, history, and notes.Read 9 Oct 2026 · vetelio.com
Plan limits
Solo, Team, and Plus include unlimited appointments, requests, services, and owner and animal profiles; questionnaire limits are 2, 5, and unlimited respectively.Read 9 Oct 2026 · vetelio.com
Requests
The system accepts requests around the clock and supports statuses, filters, labels, internal notes, and automatic client updates.Read 9 Oct 2026 · vetelio.com
Security and privacy
The privacy policy says Vetelio processes personal data under GDPR and uses EU-located Hetzner servers for hosting and data storage.Read 9 Oct 2026 · vetelio.com
Service limit
The terms state that Vetelio does not provide an availability guarantee or SLA unless expressly agreed otherwise.Read 9 Oct 2026 · vetelio.com
SMS charges
SMS reminders are included as a feature, but SMS credits are billed separately.Read 9 Oct 2026 · vetelio.com
Team workflows
Team features include staff schedules, role management, availability, and automatic request assignment based on shifts and availability.Read 9 Oct 2026 · vetelio.com

Plans and prices

Solo €19 a month €19 / month 1 doctor + 1 nurse · unlimited appointments and requests · SMS credit separate Read 9 Oct 2026 · vetelio.com
Team €39 a month €39 / month Up to 6 users · team schedule · client doctor selection · statistics Read 9 Oct 2026 · vetelio.com
Plus €69 a month €69 / month Up to 15 users · 2 branches included · priority support Read 9 Oct 2026 · vetelio.com
Max Priced on request Custom offer Unlimited users · unlimited branches · custom setup · dedicated onboarding / consultations Read 9 Oct 2026 · vetelio.com

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