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Zego Resident Experience Management
gozego.com
What it is
Zego Mobile Doorman is a resident experience platform for multifamily communities, with Android, iOS, and web access. Residents can submit maintenance requests, receive package notifications, pay rent, message staff, reserve amenities, view or RSVP to events, and use Marketplace offers. Selected features, including chat, amenities, and move-in checklists, can be available before move-in. Lease renewal offers, contracts, and electronic signatures work through a Blue Moon integration. Property staff can manage maintenance requests, messaging, virtual appointments, amenity calendars, and package workflows. Zego lists integrations with AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi, plus Luxer One, Package Concierge, and Parcel Pending locker partners. The company says it commissions annual SSAE18 reviews, maintains PCI Level 1 compliance, and uses 256-bit encryption for sensitive data. Resident support is listed as available 24x7x365, with proactive Client Success Managers. Zego serves multifamily, single-family, HOA, student, and corporate housing portfolios, as well as developers. Pricing is on request.
Spec sheet
- Purpose
- Zego Mobile Doorman is a customizable resident experience platform designed for multifamily communities.Read 3 Oct 2026 · gozego.com
- Integrations
- Zego lists property management integrations including AppFolio, MRI Software, Resman, Rent Manager, RealPage, and Yardi.Read 3 Oct 2026 · gozego.com
- Security
- Zego says it commissions an annual SSAE18 review, maintains PCI Level 1 compliance, and uses 256-bit encryption for sensitive data.Read 3 Oct 2026 · gozego.com
- Support
- Zego states it offers 24x7x365 resident support and proactive Client Success Managers.Read 3 Oct 2026 · gozego.com
- Headquarters
- Atlanta, Georgia, United StatesRead 23 Sep 2026 · gozego.com
- Founded
- 2003Read 23 Sep 2026 · gozego.com
- Engagement
- Residents can reserve amenities, find Marketplace offers, and view or RSVP to community events through the app.Read 3 Oct 2026 · gozego.com
- Intended customers
- Zego says it serves traditional multifamily, single-family, HOA, student housing, and corporate housing portfolios, as well as property developers.Read 3 Oct 2026 · gozego.com
- Mobile availability
- Zego’s terms describe its apps as available through mobile app stores, including Apple and Google stores, for compatible devices.Read 3 Oct 2026 · gozego.com
- Move-in
- Incoming residents can access selected app features before move-in, including chat, amenities, and customizable move-in checklists.Read 3 Oct 2026 · gozego.com
- Package partners
- The resident engagement page names Luxer One, Package Concierge, and Parcel Pending as package locker partners.Read 3 Oct 2026 · gozego.com
- Pricing
- Zego directs customers to request pricing for standard product packages or additional growth features; the page gives no amount.Read 3 Oct 2026 · gozego.com
- Property operations
- Staff can manage maintenance requests, messaging, virtual appointments, amenity calendars, and package workflows.Read 3 Oct 2026 · gozego.com
- Renewals
- The app supports lease renewal offers, contracts, and e-signatures through its Blue Moon integration.Read 3 Oct 2026 · gozego.com
- Resident app
- Residents can use the app to submit maintenance requests, receive package notifications, pay rent, message onsite staff, and manage other daily tasks.Read 3 Oct 2026 · gozego.com
Plans and prices
Zego Mobile Doorman Priced on request Custom pricing; request pricing for standard packages or additional features Read 3 Oct 2026 · gozego.com
Strong points and limits
Strong points
- Resident maintenance requests
- Online rent payments
- Amenity reservations and events
- Property-management integrations
- 24x7x365 resident support
Limits
- Pricing requires a request
- Some renewal features use Blue Moon
- Mobile apps require compatible devices
Who it suits
Zego suits housing operators and developers managing multifamily, single-family, HOA, student, or corporate housing portfolios. It fits communities wanting resident communications, payments, service requests, amenities, events, and package workflows.
Verdict
Zego Mobile Doorman combines resident self-service with property-staff workflows and property-management integrations. Its broad housing audience and listed support coverage are clear, while pricing is customized by request.
Where Specifiction places it
- Property Management Resident Experience Software#23 of 236.8
