Zillow Premier Agent CRM

Spec sheet

Purpose

The CRM helps real estate agents manage leads and connections from first call through final signature.Read 12 Oct 2026 · zillow.com

Free plan

YesRead 22 Sep 2026 · zillow.com

Integrations

Zillow lists Follow Up Boss, Top Producer, and Lofty as currently available two-way CRM integrations.Read 12 Oct 2026 · zillow.com

Mobile apps

Zillow says its Premier Agent CRM app is available for iPhone and Android devices.Read 12 Oct 2026 · zillow.com

Privacy

Zillow’s Premier Agent app privacy page says it will not sell lead and account data or share it with third parties for their own marketing purposes.Read 12 Oct 2026 · zillow.com

Support

For integration questions, Zillow lists partner support at 888-466-3051 and [email protected].Read 12 Oct 2026 · zillow.com

Automated follow-up

YesRead 22 Sep 2026 · zillow.com

Buyer insights

Clients can opt in to share homes they viewed, saved, and searched for on Zillow, and agents can text personalized home recommendations from the app.Read 12 Oct 2026 · zillow.com

Contact management

The app lets agents categorize leads by transaction timeline, view contact search history and pre-approval status, set contact statuses, and search or sort contacts.Read 12 Oct 2026 · zillow.com

Desktop access

Agents can manage contacts on desktop through Agent Hub by clicking Inbox.Read 12 Oct 2026 · zillow.com

Email marketing

YesRead 22 Sep 2026 · zillow.com

Follow-up tools

The CRM includes tasks, reminders, custom notes, and mobile notifications.Read 12 Oct 2026 · zillow.com

Integration price

Zillow says its two-way integrations are available to agent partners at no additional cost.Read 12 Oct 2026 · zillow.com

Integration scope

Only Zillow-originated contacts sync, and the initial sync includes contacts with activity in the Premier Agent app during the previous six months.Read 12 Oct 2026 · zillow.com

Lead routing

YesRead 22 Sep 2026 · zillow.com

Mobile app

YesRead 22 Sep 2026 · zillow.com

My Agent

Communicating with clients through the CRM can keep the agent as the only buyer’s agent they see on Zillow listings.Read 12 Oct 2026 · zillow.com

Property matching

YesRead 22 Sep 2026 · zillow.com

Remaining app workflows

The Premier Agent app remains needed for team capacity and routing settings, Zillow-specific reports, My Agent actions, Zillow Home Loans transfers, Flex fee payments, and Touring.Read 12 Oct 2026 · zillow.com

Synced data

The integration syncs contact notes, assigned agent, status, communication events, and transactions; Zillow says task syncing is coming soon.Read 12 Oct 2026 · zillow.com

Plans and prices

Every Zillow Premier Agent CRM plan and price →

Where Specifiction places it

• Real Estate CRM Software#116 of 2497.9