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SPECIFICTION
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ZIZO

playzizo.com

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Spec score 6.4 #24 of 26 in Customer Service Gamification Software

Spec sheet

Purpose
ZIZO is call center performance management software that uses gamification and real-time performance insights to improve productivity and reduce attrition.Read 4 Oct 2026 · playzizo.com
Audience
The site presents ZIZO for call center leaders, HR and people operations, operations and customer experience teams, sales leaders, executives, and finance teams.Read 4 Oct 2026 · playzizo.com
Integrations
ZIZO connects to CRMs, dialers, collections platforms, workforce management tools, conversational AI tools, and compliance or QA systems through API or SFTP.Read 4 Oct 2026 · playzizo.com
Security
ZIZO states that it is SOC 2 certified, adheres to GDPR and CCPA standards, does not collect personally identifiable information, and encrypts data transfers end-to-end.Read 4 Oct 2026 · playzizo.com
Support
The subscription includes dedicated support and account management, and ZIZO says it provides ongoing support, updates, and integration health checks after launch.Read 4 Oct 2026 · playzizo.com
Headquarters
Buffalo, New York, United StatesRead 23 Sep 2026 · playzizo.com
Challenges
It offers daily, weekly, and monthly challenges tailored to business KPIs.Read 4 Oct 2026 · playzizo.com
Dashboards
Real-time dashboards give agents and managers performance insights.Read 4 Oct 2026 · playzizo.com
Data controls
Customers choose which KPIs to track, and the site says ZIZO supports daily, hourly, or real-time syncs and historical data imports.Read 4 Oct 2026 · playzizo.com
Implementation
ZIZO says most integrations take a few weeks and describes technical discovery, build and configuration, simulated testing, and launch support.Read 4 Oct 2026 · playzizo.com
Named integrations
The site lists partners including Salesforce, HubSpot, Five9, Genesys, Latitude, LiveVox, and CallMiner.Read 4 Oct 2026 · playzizo.com
Platform access
ZIZO is browser-accessible and requires no desktop software, downloads, or installations.Read 4 Oct 2026 · playzizo.com
Rewards
Employees can earn coins and zBucks to redeem for personalized rewards in a customizable rewards store.Read 4 Oct 2026 · playzizo.com

Plans and prices

Custom pricing Priced on request One-time onboarding fee plus per-user/month pricing; exact amounts are custom. All features included · scaled volume discounts · multi-year contract options · custom reporting, SLA agreements, and white-labeling available Read 4 Oct 2026 · playzizo.com

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Where Specifiction places it

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