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168tickets

168tickets.com

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Spec sheet

Product
168tickets describes itself as an online box office and ticketing platform for venues.Read 11 Oct 2026 · 168tickets.com
Security
The help page says payment information is protected using SSL encryption and that orders are processed immediately rather than stored on its web server.Read 11 Oct 2026 · 168tickets.com
Support
Online support requests are returned within 48 hours, according to the help page.Read 11 Oct 2026 · 168tickets.com
Administration
Venue staff can manage administrative personnel's access to the system.Read 11 Oct 2026 · 168tickets.com
Admissions
The system supports gate admission, multi-scan tickets, and barcoded wristbands.Read 11 Oct 2026 · 168tickets.com
Company history and location
168tickets LLC says it began in 2006 and works across the United States; no headquarters city is stated on the opened page.Read 11 Oct 2026 · 168tickets.com
Customization
The ticketing system can be customized to match a venue's website design.Read 11 Oct 2026 · 168tickets.com
Event operations
Features include gate admission, multi-scan tickets, ride wristbands, guest lists, discounts, and deal-code management.Read 11 Oct 2026 · 168tickets.com
Event tools
Features include event management, discounts, deal codes, guest lists, surveys at checkout, and access for concierges and third party sellers.Read 11 Oct 2026 · 168tickets.com
Experience
The company says the system began in 2006 and has hosted over 16,000 events across the US.Read 11 Oct 2026 · 168tickets.com
Fees
The site says there are no setup fees or upfront fees, and lists per-ticket, per-order, or flat-fee arrangements; a three-year contract is noted for the no-setup-fee terms.Read 11 Oct 2026 · 168tickets.com
Hardware and training
168tickets says it can provide ticket printers, barcode scanners, and cellular hotspots, and includes an online training session; on-site consultation is available.Read 11 Oct 2026 · 168tickets.com
Payments
The site says the venue's merchant account gateway is integrated into the system, and the venue gets paid directly while 168tickets bills separately.Read 11 Oct 2026 · 168tickets.com
Refunds
Refund and exchange decisions are handled by the venue; 168tickets says it is not authorized to process them.Read 11 Oct 2026 · 168tickets.com
Reporting
The site says it provides reports by order, event, transaction type, date, and location, and that most reports can be exported to MS Excel.Read 11 Oct 2026 · 168tickets.com
Sales
Venues can sell tickets, registrations, merchandise, memberships, and accept online donations.Read 11 Oct 2026 · 168tickets.com
Scale
The company says its system has hosted over 16,000 events across the US.Read 11 Oct 2026 · 168tickets.com
Service area
The company says it works anywhere in the United States.Read 11 Oct 2026 · 168tickets.com
Ticket types
Features include reserved seating, general admission, season tickets, group ticketing, print-at-home tickets, and text-delivered e-tickets.Read 11 Oct 2026 · 168tickets.com
Ticket validation
Each seat receives a unique barcode that can be scanned only once; the first copy scanned is admitted.Read 11 Oct 2026 · 168tickets.com
What it sells
The platform supports selling tickets, registrations, merchandise, and donations.Read 11 Oct 2026 · 168tickets.com

Plans and prices

Custom venue pricing Priced on request Pricing arranged per ticket, per order, or as a flat fee; no setup or upfront fees are stated. No dollar amount is listed. Hardware deposit required; no setup fee applies with a 3 year contract Read 11 Oct 2026 · 168tickets.com

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