AcelleMail

Spec sheet

What it does

AcelleMail is self-hosted email marketing software for managing contacts, campaigns, automation workflows and analytics on a customer-managed Linux server.Read 21 Oct 2026 · acellesend.com

Free plan

NoRead 20 Sep 2026 · acellesend.com

Headquarters

Hong KongRead 28 Sep 2026 · acellesend.com

Founded

2016Read 28 Sep 2026 · acellesend.com

A/B testing

Campaigns can test subject lines, content variants and send times, with automatic winner selection.Read 21 Oct 2026 · acellesend.com

A/B testing

YesRead 20 Sep 2026 · acellesend.com

Analytics

Reporting includes opens, clicks, bounces, complaints, unsubscribes, geographic click maps, device data, engagement scores and subscriber timelines.Read 21 Oct 2026 · acellesend.com

API limitation

The official API documentation says there is no shipped OpenAPI or Swagger specification and no GraphQL interface.Read 21 Oct 2026 · acellesend.com

Audience segmentation

YesRead 20 Sep 2026 · acellesend.com

Automation

Automation supports event triggers, visual workflows, conditional branches, delays, welcome sequences, RSS-to-email and behavioral targeting.Read 21 Oct 2026 · acellesend.com

Company contact discrepancy

The contact page names BASIC TECHNOLOGY SOFTWARE COMPANY LIMITED at an address in Ho Chi Minh City, Vietnam, while the terms name Guardian Holdings HK Limited as supplier.Read 21 Oct 2026 · acellemail.com

Company identity

FAUN.dev identifies AcelleMail as the brand of Guardian Holdings HK Limited and says the product has been sold since 2016.Read 21 Oct 2026 · faun.dev

Company legal supplier

The terms identify Guardian Holdings HK Limited, registered in Hong Kong, as the supplier and state that BASIC TECHNOLOGY SOFTWARE licenses the software to it.Read 21 Oct 2026 · acellesend.com

Data location

The vendor states that subscriber, campaign and analytics data remain on the customer's server and are not sent to AcelleMail servers.Read 21 Oct 2026 · acellesend.com

Deliverability

The platform provides SPF, DKIM and DMARC guidance, bounce processing, feedback-loop handling, IP warm-up and unsubscribe headers.Read 21 Oct 2026 · acellesend.com

Documentation

The help center covers installation, sending servers, campaigns, automation, security, integrations, SaaS, troubleshooting, migration, API and webhooks.Read 21 Oct 2026 · acellesend.com

Email automation

YesRead 20 Sep 2026 · acellesend.com

Email builder

The product includes a drag-and-drop visual editor with content blocks, live preview and more than 100 responsive templates.Read 21 Oct 2026 · acellesend.com

Enterprise limitation

The enterprise page states that SAML, LDAP, OIDC and Azure AD or Okta single sign-on are not included in the base installation.Read 21 Oct 2026 · acellesend.com

Hosting limitation

The hosting guide says shared hosting is technically possible but often unsuitable because providers may kill queue workers or unreliable cron jobs.Read 21 Oct 2026 · acellesend.com

Independent product description

Slashdot describes AcelleMail as self-hosted marketing automation sold with full PHP/Laravel source and no contact- or email-volume charges.Read 21 Oct 2026 · slashdot.org

Landing pages

YesRead 20 Sep 2026 · acellesend.com

Licence model

The terms grant a perpetual, non-exclusive commercial licence; source code is included, but redistribution is prohibited and each production installation needs its own licence.Read 21 Oct 2026 · acellesend.com

Limit: review evidence

GetApp lists AcelleMail at 0.0 with no user ratings or reviews, so it provides no reviewer consensus.Read 21 Oct 2026 · getapp.com

Limit: support and setup

FAUN.dev scored community and support lowest among its criteria and identified complex setup and weak support as possible drawbacks.Read 21 Oct 2026 · faun.dev

List management

Users can import and export CSV or Excel data, create unlimited custom fields and tags, and build real-time segments from behavior and engagement.Read 21 Oct 2026 · acellesend.com

Native integrations

10Read 20 Sep 2026 · acellesend.com

Operational requirement

Campaign delivery depends on a server cron job that runs the scheduler every minute; the installer only generates the cron command and does not add it.Read 21 Oct 2026 · acellesend.com

Payment integrations

SaaS billing can use Stripe, PayPal, Braintree, Paddle, Razorpay, Coinbase Commerce and offline invoicing.Read 21 Oct 2026 · acellesend.com

Plugin extensibility

A plugin SDK and four typed hook patterns let developers add sending drivers, payment gateways, AI features, UI elements and APIs without modifying core files.Read 21 Oct 2026 · acellesend.com

Praise: ease of use

A G2 reviewer praised easy setup, ease of use and the self-hosted SaaS model.Read 21 Oct 2026 · g2.com

Praise: self-hosting

The sole Trustpilot reviewer said the software was easy for self-hosted email marketing and praised the 2026 upgrade for enabling a personal SaaS platform.Read 21 Oct 2026 · trustpilot.com

Rating on Capterra

0.0 out of 5 from 0 reviewsRead 21 Oct 2026 · capterra.com

Rating on G2

4.3 out of 5 from 3 reviewsRead 21 Oct 2026 · g2.com

Rating on Trustpilot

3.7 out of 5 from 1 reviewRead 21 Oct 2026 · trustpilot.com

REST API

REST API versions 1 and 2 expose lists, subscribers, campaigns, automations and reports, with token authentication and webhook events.Read 21 Oct 2026 · acellesend.com

SaaS rights

Only the Extended licence permits charging end users and includes built-in multi-tenant and billing functions.Read 21 Oct 2026 · acellesend.com

Security controls

The security page lists SSL/TLS, role-based permissions, IP whitelisting, API rate limiting, consent tools, export, erasure and preference management.Read 21 Oct 2026 · acellesend.com

Sending integrations

Supported delivery options include Amazon SES, SendGrid, SparkPost, Elastic Email, Mailgun, Postmark, PHP mail and arbitrary SMTP servers.Read 21 Oct 2026 · acellesend.com

Signup and consent

Embedded signup forms support custom fields, single or double opt-in, confirmation pages and consent handling.Read 21 Oct 2026 · acellesend.com

Source availability

AcelleMail is source-available commercial software rather than OSI-licensed open source, despite shipping full PHP/Laravel source.Read 21 Oct 2026 · acellesend.com

System requirements

The installer requires PHP 8.3 or newer, MySQLi, OpenSSL, PDO, ZIP, IMAP, SQLite3, GD, FileInfo, cURL, XML and several writable Laravel directories.Read 21 Oct 2026 · acellesend.com

Updates

The knowledge base describes patch releases every 2–6 weeks, minor releases every 4–8 months and major releases roughly every 18–24 months.Read 21 Oct 2026 · acellesend.com

Plans and prices

Every AcelleMail plan and price →

Where Specifiction places it

• Email Marketing Software#15 of 1898.8
• Email marketing tools#56 of 1898.4