Alloy Navigator From $19/mo 9.3 Visit 
Chronodesk
chronodesk.io
Spec sheet
- Integrations
- The maker lists WhatsApp Business and Xero integrations, and its navigation also lists Claude MCP.Read 30 Sep 2026 · chronodesk.io
- Security
- The security page states AES-256 encryption at rest, TLS 1.2+ in transit, daily automated backups, and role-based access controls.Read 30 Sep 2026 · chronodesk.io
- Compliance and hosting
- Chronodesk describes its architecture and practices as POPIA and GDPR ready and offers localized instances, including hosting within South Africa.Read 30 Sep 2026 · chronodesk.io
- Mobile
- The Chronodesk Mobile page says native apps are available for iOS and Android and included at no additional cost for active users across subscription tiers.Read 30 Sep 2026 · chronodesk.io
- Notable limits
- The service desk page says Chronodesk may be more than needed for users who only need a free personal ticket list or basic shared inbox.Read 30 Sep 2026 · chronodesk.io
- Service desk
- Chronodesk combines customer and internal support tickets from email, WhatsApp, and web forms in a queue with ownership, routing, SLAs, time tracking, and billing.Read 30 Sep 2026 · chronodesk.io
- SLAs
- Response and resolution SLA timers with pre-breach escalation are listed for the Advanced plan.Read 30 Sep 2026 · chronodesk.io
- Support and onboarding
- The service desk page says guided onboarding and training are included for the first month, and that support is South African.Read 30 Sep 2026 · chronodesk.io
- Target users
- Chronodesk identifies customer support teams, internal IT help desks, managed service providers, and professional service businesses as intended users.Read 30 Sep 2026 · chronodesk.io
- Ticket intake
- WhatsApp messages, voice notes, and emails can become trackable tickets, while web forms also feed tickets automatically.Read 30 Sep 2026 · chronodesk.io
- Time and billing
- Technicians can log time on tickets, apply rate cards, and roll the time into invoices.Read 30 Sep 2026 · chronodesk.io
- Triage
- AI-assisted triage categorizes, prioritizes, and routes tickets, and the service desk page lists it as an Advanced plan feature.Read 30 Sep 2026 · chronodesk.io
- Uptime
- The security page states a 99.9% uptime SLA for enterprise reliability.Read 30 Sep 2026 · chronodesk.io
- WhatsApp charges
- Each connected WhatsApp Business number counts as an additional billable licence at the user's plan rate, while WhatsApp messaging charges are billed directly by Meta.Read 30 Sep 2026 · chronodesk.io
Plans and prices
Essential $15 a month /user per month Unlimited clients, projects, and tasks · Project management · CRM · Timesheets · Billing Read 30 Sep 2026 · chronodesk.io
Professional $30 a month /user per month Unlimited clients, projects, and tasks · Service management · Ticketing · Client portal · Inbound email (2 max) · Round-robin routing Read 30 Sep 2026 · chronodesk.io
Advanced $40 a month /user per month Unlimited clients, projects, and tasks · AI agents · Ticket SLA management · Custom forms · API access · Contract and retainer management Read 30 Sep 2026 · chronodesk.io
Enterprise Priced on request Role-based packages · SAML SSO and OAuth · Dedicated support · Optional segregated cloud · 24/7 critical-issue support Read 30 Sep 2026 · chronodesk.io
Where Specifiction places it
- IT SLA Management Software#24 of 508.3
