Conversation24

Spec sheet

What it does

Conversation24 builds conversational solutions combining its own platform, implementation, expertise, and optional human operations.Read 11 Oct 2026 · conversation24.com

Integrations

The platform can connect to APIs, CRM systems, workflows, and other enterprise infrastructure.Read 11 Oct 2026 · conversation24.com

Security

The company states that the platform undergoes annual penetration testing and that it designs security around customer requirements.Read 11 Oct 2026 · conversation24.com

Privacy

The security page says processing is designed for European privacy law and references a Data Processing Agreement and published subprocessor list.Read 11 Oct 2026 · conversation24.com

Headquarters

Rotterdam, NetherlandsRead 28 Sep 2026 · conversation24.com

Founded

2015Read 28 Sep 2026 · conversation24.com

Channels and automation

Its capabilities include live chat, WhatsApp, chatbots, and AI integrated where it improves automation, customer experience, or operational efficiency.Read 11 Oct 2026 · conversation24.com

Custom workflows

The company builds workflows and customer journeys around an organization’s systems and requirements, including work that does not yet exist as a standard capability.Read 11 Oct 2026 · conversation24.com

How customers can engage

Customers can use the platform themselves, commission a custom solution, or combine the technology with implementation and managed human operations.Read 11 Oct 2026 · conversation24.com

Human operations

Native-speaking customer interaction specialists are available across six languages, from escalation to fully managed operations.Read 11 Oct 2026 · conversation24.com

Pricing models

Pricing may be a subscription, a price per conversation, performance-based, or a combination of models.Read 11 Oct 2026 · conversation24.com

Private cloud

Private-cloud deployment and customer-specific hosting are available for organizations needing infrastructure control or data governance.Read 11 Oct 2026 · conversation24.com

Support contact

The company lists [email protected] as a contact address.Read 11 Oct 2026 · conversation24.com

Who it serves

Conversation24 describes its fit as organizations with complex, high-security, or full-service conversational requirements.Read 11 Oct 2026 · conversation24.com

Plans and prices

Every Conversation24 plan and price →

Where Specifiction places it

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