CareerPlug

Spec sheet

What it does

CareerPlug is cloud-based applicant-tracking and hiring software for attracting, communicating with, evaluating, onboarding and retaining employees.Read 15 Oct 2026 · getapp.com

Product

CareerPlug provides hiring and retention software, including tools to post jobs, manage applicants, onboard employees, and support employee retention.Read 11 Oct 2026 · careerplug.com

Trial

CareerPlug subscribers automatically receive one 14-day trial of Grow per account lifetime.Read 11 Oct 2026 · support.careerplug.com

API

CareerPlug exposes an OAuth 2.0 API for public data, applicant status and applying applicants to jobs; the documentation calls it an initial API version.Read 15 Oct 2026 · api.careerplug.com

Integrations

Listed integrations include ADP RUN, ADP Workforce Now, Zapier, Zenoti, Reliable Background Screening, Verified First, Universal Background Screening, E-Verify, ToolBelt and myCNAjobs.Read 15 Oct 2026 · support.careerplug.com

Security

CareerPlug says it uses TLS, passwords, firewalls and internal restrictions; customer data is stored on AWS and payment cards are processed by Chargify.Read 15 Oct 2026 · support.careerplug.com

Support

CareerPlug offers phone and email support on weekdays and reports a target initial email response time of 2–4 business hours.Read 11 Oct 2026 · careerplug.com

Headquarters

Austin, Texas, United StatesRead 28 Sep 2026 · careerplug.com

Founded

2007Read 28 Sep 2026 · careerplug.com

AI oversight

CareerPlug says its AI tools are designed to support hiring teams while keeping humans central to decisions, and it commissioned an independent bias audit of its AI-Generated Applicant Summary feature.Read 11 Oct 2026 · careerplug.com

API restrictions

The API and XML-feed policy permits hiring-related distribution and internal integrations but prohibits feeding data to competing ATS or talent-acquisition platforms.Read 15 Oct 2026 · careerplug.com

Applicant messaging

Hire and Grow include unlimited applicant texting and reusable text-message templates.Read 15 Oct 2026 · support.careerplug.com

Browser requirements

Supported browsers include current Chrome, Chrome for Android, Firefox, Firefox for Android, Safari 9+, Safari for iOS 9.2+, Edge and Internet Explorer 11+; JavaScript is required.Read 15 Oct 2026 · support.careerplug.com

Candidate evaluation

Evaluation tools include assessments, interview scorecards and one-way automated phone screens.Read 15 Oct 2026 · careerplug.com

Career site

YesRead 23 Sep 2026 · support.careerplug.com

Careers page

All listed plans include a branded, customizable careers page.Read 15 Oct 2026 · support.careerplug.com

Company founded

CareerPlug was founded in Austin in 2007 by Clint Smith.Read 15 Oct 2026 · careerplug.com

Company scale

LinkedIn lists CareerPlug as a privately held software-development company with 51–200 employees and Austin headquarters.Read 15 Oct 2026 · linkedin.com

Customer footprint

CareerPlug says it serves more than 600 franchise brands and member-based organizations and over 60,000 business owners.Read 15 Oct 2026 · careerplug.com

Documentation and support

The Help Center contains account, billing, job-posting, recruiting, interview, onboarding, reporting and marketplace sections, plus training resources.Read 15 Oct 2026 · support.careerplug.com

Integration limits

CareerPlug says it does not conduct background checks, and some integrations require an active paid subscription to the partner tool.Read 11 Oct 2026 · support.careerplug.com

Intended customers

CareerPlug says its software is built for franchise brands, busy owners, operators, and managers who are not HR professionals.Read 11 Oct 2026 · careerplug.com

Interview scheduling

The Hire and Grow plans include Autopilot automatic interview scheduling.Read 15 Oct 2026 · support.careerplug.com

Job board distribution

YesRead 23 Sep 2026 · support.careerplug.com

Job posting

Users can create branded job posts and distribute them to major job boards from one workflow.Read 15 Oct 2026 · careerplug.com

Legal name

Crunchbase identifies the legal name as CareerPlug LLC and lists Austin, Texas as headquarters.Read 15 Oct 2026 · crunchbase.com

Licence

CareerPlug is proprietary software; its terms prohibit reverse engineering, resale, service-provider use and building a competing product.Read 15 Oct 2026 · careerplug.com

Limit: annual commitment complaint

A Trustpilot reviewer said they expected month-to-month billing but were charged under a full-year commitment.Read 15 Oct 2026 · trustpilot.com

Limit: customer service and posting complaints

Trustpilot reviewers report unanswered support requests, jobs not appearing and difficulty editing posted jobs.Read 15 Oct 2026 · trustpilot.com

Limit: reporting and applicant organization

Reviewers report gaps in reporting, separation of applicants and visibility across franchise systems.Read 15 Oct 2026 · trustradius.com

Limit: workflow and interface friction

TrustRadius reviews mention difficulty learning assessments, changing templates, adding incentives and navigating some interface areas.Read 15 Oct 2026 · trustradius.com

Onboarding

CareerPlug provides required state and federal onboarding forms plus workflow-based onboarding for new hires.Read 15 Oct 2026 · support.careerplug.com

Praise: automation and hiring efficiency

TrustRadius reviewers praise automated hiring steps, applicant attraction, interview scheduling and reduced administrative effort.Read 15 Oct 2026 · trustradius.com

Praise: ease of use and support

GetApp reviewers commonly describe the interface as easy to use and support as responsive and helpful.Read 15 Oct 2026 · getapp.com

Product model

The product organizes work into Culture, Hire, Retain and Grow stages.Read 15 Oct 2026 · careerplug.com

Product update

A redesigned navigation experience went live for accounts on June 16, 2026, with separate Hire, Retain and Insights areas.Read 15 Oct 2026 · support.careerplug.com

Rating on Capterra

4.7 out of 5 from 97 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.7 out of 5 from 91 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

4.7 out of 5 from 97 reviewsRead 15 Oct 2026 · getapp.com

Rating on Google Play

The Google Play listing shows the CareerPlug Android app but does not display a numeric rating or rating count in the page content.Read 15 Oct 2026 · play.google.com

Rating on Trustpilot

1.8 out of 5 from 46 reviewsRead 15 Oct 2026 · trustpilot.com

Rating on TrustRadius

8.1 out of 10 from 12 reviewsRead 15 Oct 2026 · trustradius.com

Recruiting features

Plans include branded careers pages, prescreen questions, job templates, and configurable hiring processes; Hire and Grow add job board distribution, interview scheduling, and applicant texting.Read 11 Oct 2026 · support.careerplug.com

Retention tools

Grow adds employee engagement, recognition, pulse and retention workflow capabilities.Read 15 Oct 2026 · careerplug.com

Self-hosting

CareerPlug is described by GetApp as a cloud-based solution, and the maker provides no self-hosting option on its public product pages.Read 15 Oct 2026 · getapp.com

Subscription terms

Monthly billing is available only for Grow and is a 12-month commitment; annual billing is also a 12-month commitment paid upfront.Read 11 Oct 2026 · support.careerplug.com

Webhooks

A native API and webhook toolkit is available to external technical teams on the Grow plan, subject to contacting a technical account manager.Read 15 Oct 2026 · support.careerplug.com

Workflow automation

YesRead 23 Sep 2026 · support.careerplug.com

Plans and prices

Every CareerPlug plan and price →

Where Specifiction places it

• Applicant Tracking Systems#23 of 2338.5
• Applicant Tracking Systems - Midmarket Software#3 of 238.6
• Interview Scheduling Software#8 of 438.5