Cornerstone Billing Solutions
alarmbills.com
What it is
Cornerstone Billing Solutions is cloud software for security dealers, alarm installers, and monitoring companies. It combines customer records, billing, reporting, quotes, service tickets, inventory, scheduling, and job management. Recurring billing can issue paper or email invoices, run card autopay and ACH, post payments, and perform monthly audits. Technicians using a phone or tablet can handle schedules and work orders, update inventory, create subscriber accounts, capture signatures, and take payments. Proposal tools provide branded templates, pipeline management, deposits, and conversion of accepted proposals into work orders. Central-station integrations can pull, push, or update subscriber data, while QuickBooks Online can receive deposits and detailed income journal entries. Billing Plus offers a managed, multichannel 90-day collections process. Plans include Service Pro, Enterprise, Billing Pro, and Lifecycle Pro, with different users and capabilities. The listed starting price is $197/mo, and there is no free plan. The mobile application supports Android 14 and later. Multicom Management can consolidate up to four companies in one database.
Spec sheet
- Purpose
- Cornerstone is cloud-based alarm company management software built for security dealers, alarm installers, and monitoring companies.Read 7 Oct 2026 · alarmbills.com
- Security
- The company describes firewalls, encrypted connections, restricted database access, routine virus scans, and PCI Merchant Level 4 requirements with annual self-assessment and quarterly network scans.Read 7 Oct 2026 · alarmbills.com
- Support
- The site lists customer service at 847.405.9517 and Lifecycle Pro includes live customer support.Read 7 Oct 2026 · alarmbills.com
- Headquarters
- Ingleside, Illinois, United StatesRead 28 Sep 2026 · alarmbills.com
- Founded
- 1999Read 28 Sep 2026 · alarmbills.com
- Automated billing
- Its recurring billing system automates paper and email invoices, card autopay, ACH, payment posting, and monthly billing audits.Read 7 Oct 2026 · alarmbills.com
- Central station sync
- Central station integrations let dealers pull, push, or update subscriber data, and the site recommends confirming availability with a specific provider.Read 7 Oct 2026 · alarmbills.com
- Collections
- Billing Plus is a managed collections service that uses a multi-channel 90-day process for past-due accounts.Read 7 Oct 2026 · alarmbills.com
- Field app
- Technicians can manage schedules and work orders, update inventory, create subscriber accounts, capture signatures, and take payments from a phone or tablet.Read 7 Oct 2026 · alarmbills.com
- Mobile requirement
- The terms state that the mobile application supports Android 14 and later.Read 7 Oct 2026 · alarmbills.com
- Multiple companies
- The FAQ says Multicom Management can consolidate up to four companies under one database.Read 7 Oct 2026 · alarmbills.com
- Onboarding
- The package FAQ describes a six-week launch period and says CSV is the most common preferred format for bulk data transfer.Read 7 Oct 2026 · alarmbills.com
- Operations
- The platform brings customer records, billing, reporting, quotes, service tickets, inventory, scheduling, and job management into one system.Read 7 Oct 2026 · alarmbills.com
- QuickBooks integration
- Cornerstone says its QuickBooks Online integration can push deposits and detailed income journal entries.Read 7 Oct 2026 · alarmbills.com
- Quoting
- Proposal tools include branded templates, pipeline management, deposit processing, and conversion of accepted proposals into work orders.Read 7 Oct 2026 · alarmbills.com
Plans and prices
Billing Pro Priced on request 200 Account Minimum · 2 Desktop Users · automated RMR billing · CRM · whitelabeled payment portal · reporting · rate increase tools Read 7 Oct 2026 · alarmbills.com
Enterprise Priced on request No Account Minimum · configurable users and app users · customized service features · custom onboarding · in-depth integration work · white-glove support packages Read 7 Oct 2026 · alarmbills.com
Lifecycle Pro Priced on request No Account Minimum · 7 Desktop Users · 5 Mobile App Users · proposals · collections module · live customer support · 10GB document storage Read 7 Oct 2026 · alarmbills.com
Service Pro Priced on request No Account Minimum · 5 Desktop Users · 3 Mobile App Users · service management · scheduling · inventory tracking · central station audit/pull · 5GB document storage Read 7 Oct 2026 · alarmbills.com
Strong points and limits
Strong points
- Combines customer, billing, service, inventory, and scheduling records
- Automates recurring invoices, autopay, ACH, and payment posting
- Mobile app supports technician work and payments
- Proposal tools include branded templates and deposits
- QuickBooks Online integration sends deposits and journal entries
Limits
- Starts at $197/mo
- No free plan
- Mobile application supports Android 14 and later
- Onboarding package describes a six-week launch period
Who it suits
It suits security dealers, installers, and monitoring companies needing combined service operations and recurring billing. Field teams can use the mobile application for work orders, inventory, signatures, and payments.
Verdict
Cornerstone brings alarm-company operations, billing, field work, proposals, and collections into one cloud system. Buyers should match plan user limits and features to their operation and account for the stated starting price and Android requirement.
Where Specifiction places it
- Security System Installer Software#18 of 277.5
