Enterprise Bot

Spec sheet

Purpose

Enterprise Bot offers AI-powered virtual assistants to automate contact-center support and sales interactions.Read 13 Oct 2026 · enterprisebot.ai

Deployment

The product can be hosted on public or private cloud or deployed on premises so data stays within the customer’s environment.Read 13 Oct 2026 · enterprisebot.ai

Integrations

The chatbot page names Genesys, Guidewire, Salesforce, UiPath, and SAP as examples of core software it can integrate with.Read 12 Oct 2026 · enterprisebot.ai

Security

The product page says communications are encrypted with AES 256-bit encryption in transit and at rest, and describes access controls and audit trails.Read 13 Oct 2026 · enterprisebot.ai

Compliance

The technology page lists SOC 2 compliance and says its PII anonymisation pipeline is GDPR and HIPAA ready.Read 13 Oct 2026 · enterprisebot.ai

Support

The support page says a team member will respond to support requests within 24 hours, usually within hours.Read 13 Oct 2026 · get.enterprisebot.ai

Headquarters

Zurich, SwitzerlandRead 28 Sep 2026 · enterprisebot.ai

AI bot generation

YesRead 21 Sep 2026 · enterprisebot.ai

Analytics

Built-in dashboards provide real-time performance tracking and insights into customer requests and satisfaction.Read 13 Oct 2026 · enterprisebot.ai

Audit and access

The product provides audit trails for bot changes and lets administrators manage what information different user groups can access.Read 12 Oct 2026 · enterprisebot.ai

Channels

The product page lists websites, apps, Skype for Business, Facebook Messenger, Twitter, Slack, Genesys chat, and Intercom as supported channels.Read 12 Oct 2026 · enterprisebot.ai

Channels and integrations

The product page names website, app, Skype for Business, Facebook Messenger, Twitter, Slack, Genesys chat and Intercom as supported channels.Read 13 Oct 2026 · enterprisebot.ai

Company location

Enterprise Bot says it is headquartered in Switzerland and lists its Zurich office at Dufourstrasse 22, 8008 Zurich.Read 12 Oct 2026 · enterprisebot.ai

Deployment channels

multichannelRead 21 Sep 2026 · enterprisebot.ai

Enterprise systems

The product page names Genesys, Guidewire, Salesforce, UiPath and SAP as systems it can integrate with.Read 13 Oct 2026 · enterprisebot.ai

FAQ automation

The chatbot can be trained to answer routine enquiries and FAQs, including account balance and invoice questions.Read 12 Oct 2026 · enterprisebot.ai

Human escalation

When a bot cannot answer or detects an unhappy customer, it can hand the conversation to a live agent with the conversation history.Read 13 Oct 2026 · enterprisebot.ai

Human handoff

When the bot cannot resolve an issue or detects customer frustration, it can route the conversation to an agent with the conversation history.Read 12 Oct 2026 · enterprisebot.ai

Knowledge-base answers

YesRead 21 Sep 2026 · enterprisebot.ai

Knowledge-based chatbot

Its DocBrain technology can build a chatbot from website information with little or no manual training.Read 13 Oct 2026 · get.enterprisebot.ai

Languages

The product page lists English, German, French, Italian, Dutch and Portuguese as supported languages.Read 13 Oct 2026 · enterprisebot.ai

No-code design

Its conversational designer supports no-code and low-code bot creation with a drag-and-drop interface.Read 13 Oct 2026 · enterprisebot.ai

Pricing availability

The cloud pricing page directs customers with larger volumes or custom requirements to contact sales; its pricing table is presented as an image.Read 13 Oct 2026 · get.enterprisebot.ai

Target users

The maker presents the chatbot for enterprise contact centers, customer support, and sales teams.Read 12 Oct 2026 · enterprisebot.ai

Visual flow builder

YesRead 21 Sep 2026 · enterprisebot.ai

Where Specifiction places it

• Chatbot Builders#119 of 2578.0