Tech riderRev. 29 Sept 2026
- 1Runs onWeb
- 2Costsfree trial · paid from $59/mo
- 3Coaching workflowsYes
- 4AI-assisted scoringYes
- 5Calibration toolsYes
- 6Compliance reviewsYes
- 7QA channelsomnichannel
- 8Included agents25 agents
8 lines stated Written from the maker's own pages: enthu.ai
Overview
Enthu.AI is ranked #7 of 29 in contact center analytics software on Specifiction. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at $59/mo.
Enthu.AI plans and pricing
All plansEnterprise Not published Custom For larger teams · Custom pricing tuned for specific needs enthu.ai · 29 Sept 2026
Compared on contact center analytics software
Facts
- Product
- Enthu.AI describes itself as an agentic AI platform for contact center intelligence that automates workflows from QA to CSAT monitoring and real-time assistance.enthu.ai · 29 Sept 2026
- Transcription and summaries
- It transcribes conversations with speaker labels and timestamps, then generates summaries with key points and next steps.enthu.ai · 29 Sept 2026
- AI scoring
- Calls are scored using AI across parameters such as empathy, compliance, and script adherence.enthu.ai · 29 Sept 2026
- QA coverage
- The pricing page lists AI-enabled scoring and 100% QA coverage for monitoring and scoring conversations.enthu.ai · 29 Sept 2026
- Supported languages
- The pricing page says automatic language detection is available and Enthu.AI works for English and Spanish.enthu.ai · 29 Sept 2026
- GenAI
- The aiQ++ tier lists GenAI-powered conversation scans and configurable questions for GenAI responses.enthu.ai · 29 Sept 2026
- Integrations
- The pricing page advertises 30+ integrations; the homepage names NICE CXone, Five9, Salesforce, and RingCentral.enthu.ai · 29 Sept 2026
- HubSpot integration
- Enthu.AI describes a native HubSpot integration for viewing call intelligence within the CRM.help.enthu.ai · 29 Sept 2026
- PII redaction
- The pricing page lists automatic redaction of 16+ PII parameters across audio and transcripts.enthu.ai · 29 Sept 2026
- Security
- The security page states that data is encrypted at rest and in transit with AES-256 and that Enthu.AI meets SOC 2 Type II and GDPR frameworks.enthu.ai · 29 Sept 2026
- Infrastructure
- The security page says Enthu.AI is hosted on Google Cloud Platform and uses role-based access controls and multifactor authentication.enthu.ai · 29 Sept 2026
- Support
- Paid plans include guided onboarding, priority support, a single point of contact, and a dedicated account manager.enthu.ai · 29 Sept 2026
- Trial
- The pricing page offers a 14-day trial of the fully functional plan with no credit card required.enthu.ai · 29 Sept 2026
- Company offices
- The contact page lists offices in Middletown, Delaware, and Mohali, Punjab, India.enthu.ai · 29 Sept 2026
Company
- Headquarters
- Middletown, Delaware, United Statesenthu.ai · 28 Sept 2026
Best Enthu.AI alternatives
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Where it ranks on Specifiction
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Sources
- enthu.ai· checked 29 Sept 2026
- enthu.ai/pricing/· checked 29 Sept 2026
- help.enthu.ai/support/solutions/articles/82000877545-· checked 29 Sept 2026
- enthu.ai/security/· checked 29 Sept 2026
- enthu.ai/contact-us/· checked 29 Sept 2026