Voiceflow From $81/mo · Free plan 9.5 Visit FIRST LINE
firstline.cc
Spec sheet
- Product
- FIRST LINE combines customer service, AI, chatbots, and automation in one platform.Read 12 Oct 2026 · firstline.cc
- Free plan
- NoRead 21 Sep 2026 · firstline.cc
- Integrations
- The chatbot page names Google Sheets, Zapier, REST APIs, and webhooks for connecting tools and automating workflows.Read 12 Oct 2026 · firstline.cc
- Support
- The pricing page says onboarding and implementation guidance are available, and lists 5 monthly support requests for Pro and 10 for Enterprise.Read 12 Oct 2026 · firstline.cc
- Founded
- 2018Read 28 Sep 2026 · firstline.cc
- AI bot generation
- YesRead 21 Sep 2026 · firstline.cc
- AI safeguards
- AI answers can be restricted to uploaded knowledge bases or product documents, and complex cases can be handed off to a live agent.Read 12 Oct 2026 · firstline.cc
- Analytics
- Interaction hotspot analytics identify key steps and potential drop-off points in chatbot flows.Read 12 Oct 2026 · firstline.cc
- Channel support
- The chatbot supports more than 10 channels, including LINE, Facebook Messenger, Instagram, Telegram, and web live chat.Read 12 Oct 2026 · firstline.cc
- Chatbot features
- The chatbot page lists more than 40 features, including triggers, actions, conditions, carousels, image maps, and quick replies.Read 12 Oct 2026 · firstline.cc
- Deployment channels
- multichannelRead 21 Sep 2026 · firstline.cc
- Hosting and uptime
- The security page says user data is stored on Google Cloud Platform and AWS and cites 99% system uptime.Read 12 Oct 2026 · firstline.cc
- Human handoff
- YesRead 21 Sep 2026 · firstline.cc
- Knowledge-base answers
- YesRead 21 Sep 2026 · firstline.cc
- No-code builder
- Its visual flow builder lets users create chatbot logic, triggers, and actions without coding.Read 12 Oct 2026 · firstline.cc
- Plan limits
- The pricing page lists monthly support requests, channel connection limits, and automation and webhook quotas by plan; final scope is subject to consultation and contract terms.Read 12 Oct 2026 · firstline.cc
- Security certification
- FIRST LINE states that it has achieved ISO 27001 certification.Read 12 Oct 2026 · firstline.cc
- Security controls
- The security page lists SSL/TLS encryption, Azure AD single sign-on, IP allowlisting, and Checkmarx source-code scanning.Read 12 Oct 2026 · firstline.cc
- Target users
- The maker describes FIRST LINE as serving small and midsize businesses, merchants, startups, and organizations across industries.Read 12 Oct 2026 · firstline.cc
- Visual flow builder
- YesRead 21 Sep 2026 · firstline.cc
Plans and prices
Mini $1,900 a month per seat / month Up to 2 concurrent agent seats · 5 message channels · Taiwan-based businesses Read 12 Oct 2026 · firstline.cc
Pro $3,900 a month per seat / month Up to 6 concurrent agent seats · 10 message channels · 5 support requests per month · Taiwan-based businesses Read 12 Oct 2026 · firstline.cc
Enterprise $5,900 a month per seat / month No cap on purchased seats · 100 message channels · 10 support requests per month · Taiwan-based businesses Read 12 Oct 2026 · firstline.cc
Where Specifiction places it
- Chatbot Builders#159 of 2577.9
Alternatives to FIRST LINEAll alternatives →
Voiceflow From $81/mo · Free plan 9.5 Visit 
IBM watsonx Assistant From $140/mo · Free plan 9.3 Visit 
Chatfuel From $18/mo 9.2 Visit 
Amazon Lex From $0.50/mo · Free plan 9.1 Visit 
Guzli From $3.25/mo · Free plan 9.1 Visit