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What it is
Forge is an AI loyalty and social commerce platform for restaurant hospitality brands. Guests can earn and redeem rewards, place orders in the app, and reorder through it. Restaurant brands can offer VIP memberships and use an AI marketing copilot that targets customers with loyalty-app data. Campaign tools include email and SMS, while audience segmentation, loyalty programs and POS integration are listed capabilities. Forge names Square, Toast and Clover as integrations. It is available on the web, Android and iOS, with Forge Rewards publishing restaurant-branded apps through Google Play and Apple’s App Store for iPhone. The partner form asks about store count and POS company. Forge Rewards, Inc. is identified in the footer. Support typically responds within one business day; food-quality, refund and missing-item issues go to the restaurant first. Pricing is on request.
Spec sheet
- Product
- Forge describes itself as an AI loyalty and social commerce platform for restaurant hospitality brands.Read 9 Oct 2026 · joinforge.app
- Audience
- Forge's partner form asks about a restaurant brand, its number of stores, and its POS company.Read 9 Oct 2026 · partner.joinforge.app
- Integrations
- The homepage says Forge integrates with Square, Toast, and Clover.Read 9 Oct 2026 · joinforge.app
- Security
- The privacy policy does not specify a security certification or compliance standard.Read 9 Oct 2026 · joinforge.app
- Privacy
- Forge says it collects user names, phone numbers, user IDs, location, product interactions, and restaurant partner information including POS authorization and transaction data.Read 9 Oct 2026 · joinforge.app
- Support
- Forge says its support team typically responds within one business day.Read 9 Oct 2026 · joinforge.app
- Company
- Forge's homepage footer identifies the company as Forge Rewards, Inc.Read 9 Oct 2026 · joinforge.app
- Android
- Forge Rewards publishes restaurant-branded loyalty apps on Google Play.Read 9 Oct 2026 · play.google.com
- iOS
- Forge Rewards publishes restaurant-branded loyalty apps on the Apple App Store for iPhone.Read 9 Oct 2026 · apps.apple.com
- Loyalty
- The platform offers rewards that guests can earn and redeem.Read 9 Oct 2026 · joinforge.app
- Marketing
- Forge describes an AI marketing copilot that targets customers using data from a restaurant's loyalty app.Read 9 Oct 2026 · joinforge.app
- Memberships
- Forge lists VIP memberships as a platform feature.Read 9 Oct 2026 · joinforge.app
- Ordering
- Forge promotes in-app ordering and says guests can order and reorder through its platform.Read 9 Oct 2026 · joinforge.app
- Support limits
- For food quality, refund, or missing-item issues, Forge asks customers to contact the restaurant first.Read 9 Oct 2026 · joinforge.app
Plans and prices
Restaurant platform Priced on request Restaurant brands; book a demo to get started Read 9 Oct 2026 · joinforge.app
Strong points and limits
Strong points
- Rewards guests can earn and redeem
- In-app ordering and reordering
- VIP memberships
- Square, Toast and Clover integrations
- Email and SMS campaigns
Limits
- Pricing is on request
- Food issues require restaurant contact first
- Privacy policy specifies no security certification
Who it suits
Forge is aimed at restaurant brands operating loyalty, ordering and marketing programs. It is relevant to brands using Square, Toast or Clover and seeking restaurant-branded mobile apps.
Verdict
Forge brings loyalty, ordering, memberships and marketing into a restaurant-focused platform. Brands should review its data collection and support boundaries alongside POS compatibility.
Where Specifiction places it
- Restaurant Marketing Software#22 of 347.3
