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SPECIFICTION
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FortuneNext Guest Engagement

indus-technologies.in

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Spec score 7.0 #22 of 27 in Restaurant CRM Software

Spec sheet

Purpose
FortuneNext Guest Engagement is a restaurant CRM for guest profiles, visit history, loyalty points and targeted campaigns intended to encourage repeat business.Read 7 Oct 2026 · indus-technologies.in
Product
FortuneNext Guest Engagement is presented as a restaurant CRM for guest profiles, visit history, loyalty points and targeted campaigns.Read 7 Oct 2026 · indus-technologies.in
Intended users
The stated use cases include casual dining restaurants, fine dining businesses and restaurant chains.Read 7 Oct 2026 · indus-technologies.in
Integrations
The product page says it can monitor Google and Zomato reviews and link feedback data to guests.Read 7 Oct 2026 · indus-technologies.in
Support
The vendor FAQ page says its founder is directly reachable Monday–Saturday, 9am–7pm IST.Read 7 Oct 2026 · indus-technologies.in
Headquarters
The vendor lists its location as Bachupally, Hyderabad, Telangana, India.Read 7 Oct 2026 · indus-technologies.in
Company
Indus Technologies identifies itself as an IDS Next authorized partner and says it serves hospitality properties across India.Read 7 Oct 2026 · indus-technologies.in
Campaigns
The product supports targeted SMS and email campaigns to segmented guest lists.Read 7 Oct 2026 · indus-technologies.in
Corporate accounts
The page describes corporate account management with company billing, monthly statements and relationship tracking.Read 7 Oct 2026 · indus-technologies.in
Demo and support
Indus Technologies offers a free product demo and a personalized walkthrough with live Q&A from an expert.Read 7 Oct 2026 · indus-technologies.in
Feedback
The guest feedback portal collects feedback after visits and provides real-time alerts for negative feedback.Read 7 Oct 2026 · indus-technologies.in
Guest profiles
The product can store dietary restrictions and allergies and alert staff when a guest with allergies places an order.Read 7 Oct 2026 · indus-technologies.in
Guest records
The searchable guest database can include visit history, favorite dishes, dietary preferences, occasions and contact details.Read 7 Oct 2026 · indus-technologies.in
Guest safety
The page says staff are automatically alerted when a guest with stored allergies places an order.Read 7 Oct 2026 · indus-technologies.in
Loyalty
Restaurants can award points on bills, support redemption on future visits and configure multiple membership tiers.Read 7 Oct 2026 · indus-technologies.in
Maker relationship
Indus Technologies identifies itself as an IDS Next authorized partner and official dealer for FortuneNext 7.0 and FX Series.Read 7 Oct 2026 · indus-technologies.in
Multi-outlet use
The page describes restaurant chains using group-level CRM so guest profiles and loyalty points can be valid across outlets.Read 7 Oct 2026 · indus-technologies.in
Pricing and trial
The opened vendor pages provide a free demo call to action but do not state a product price or whether a free trial is offered.Read 7 Oct 2026 · indus-technologies.in
Restaurant chains
For restaurant chains, the page describes group-level CRM with guest profiles and loyalty points valid across outlets.Read 7 Oct 2026 · indus-technologies.in
Reviews integration
The product page says it can monitor Google and Zomato reviews and link feedback data to specific guests.Read 7 Oct 2026 · indus-technologies.in

Where Specifiction places it

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