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Gensolve

gensolve.com

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Spec score 7.7 #13 of 27 in Physical Therapy Scheduling Software

What it is

Gensolve Practice Manager is cloud-based practice-management software for independent healthcare practices, with tools for appointments, clinical records, finances, and reporting. It supports online bookings, individual and group appointments, reminders, waiting lists, no-show management, and recalls across multiple practices. Patient records can include clinical notes, interactive body charts, scores, goals, flags, and alerts, while native video conferencing supports real-time consultations. Accounting features cover appointment-to-payment invoicing, expenses, debtor and creditor management, and bank reconciliation. Practices can compare performance reports across date ranges and segment contact lists for targeted campaigns. In New Zealand, the system can create electronic ACC billing files and import remittance advice to match paid items; the NZ feature page also names Mailchimp and Xero integrations, for which third-party fees may apply. Gensolve says its cloud servers are backed up and clinic data stored securely off-site. The monthly fee is based on clinician FTE, with the exact amount provided by quote. Online booking, SMS, migration, or training may add charges. It runs on Android, iOS, web, and Windows.

Spec sheet

Purpose
Gensolve Practice Manager is practice-management software for independent healthcare practices, designed with practice managers.Read 8 Oct 2026 · gensolve.com
Integrations
The NZ feature page names Mailchimp and Xero integrations, and says third-party service fees may apply.Read 8 Oct 2026 · gensolve.com
Headquarters
Whangarei, New ZealandRead 28 Sep 2026 · gensolve.com
Founded
The company says Gensolve Practice Manager was founded in 2003.Read 8 Oct 2026 · gensolve.com
ACC billing
The NZ product can create electronic billing files for ACC and import remittance advice to match paid items.Read 8 Oct 2026 · gensolve.com
Accounting
Its accounting features include appointment-to-payment invoicing, expense tracking, debtor and creditor management, and bank reconciliation.Read 8 Oct 2026 · gensolve.com
Appointments
It supports online patient bookings, single or group appointments, reminders, waiting lists, no-show management and recalls across multiple practices.Read 8 Oct 2026 · gensolve.com
Backups
Gensolve says its cloud-based servers are backed up for customers and clinic data is stored securely off-site.Read 8 Oct 2026 · gensolve.com
Clinical notes
The product stores patient clinical data and includes interactive body charts, reporting, scores, goals, flags and alerts.Read 8 Oct 2026 · gensolve.com
Cloud access
Gensolve Practice Manager is cloud based and provides secure access to clinic information without requiring customers to maintain their own servers.Read 8 Oct 2026 · gensolve.com
Included support
The monthly plan includes an online support centre and service team; the pricing page says customers receive training and a dedicated support team during office hours.Read 8 Oct 2026 · gensolve.com
Intended customers
Gensolve describes its product as serving small and large independent healthcare practices, including practices that have outgrown existing software.Read 8 Oct 2026 · gensolve.com
Pricing limits
The standard monthly fee is based on clinician FTE, while online booking and SMS may cost extra and migration or training fees depend on customer requirements.Read 8 Oct 2026 · gensolve.com
Reporting and marketing
It provides performance reporting with comparison and date-range tools, and supports contact-list segmentation for targeted campaigns.Read 8 Oct 2026 · gensolve.com
Telehealth
Gensolve includes native video-conferencing functionality for real-time consultations with clients.Read 8 Oct 2026 · gensolve.com

Plans and prices

Gensolve Practice Manager Price not published Flat monthly access fee based on full-time-equivalent clinicians; exact amount is provided by quote. Priced per practitioner/FTE · No cost for admin staff · Booking Portal and SMS may be optional extras · Migration and training may incur additional fees Read 8 Oct 2026 · gensolve.com

Every Gensolve plan and price →

Strong points and limits

Strong points

  • Online bookings, reminders, waiting lists, and recalls
  • Clinical notes include charts, scores, and alerts
  • Includes native video conferencing
  • Accounting covers invoicing and bank reconciliation
  • Available on Android, iOS, web, and Windows

Limits

  • Pricing requires a quote based on clinician FTE
  • Booking and SMS may cost extra
  • Migration or training may incur fees

Who it suits

It suits independent healthcare practices, from small clinics to larger practices and those that have outgrown existing software. Its appointment, clinical, and accounting tools are intended for practice operations.

Verdict

Gensolve combines clinical, appointment, and financial workflows in a cloud-based system. Practices should confirm the quoted monthly fee and any optional booking, SMS, migration, or training costs.

Where Specifiction places it

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