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SPECIFICTION
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Get Connected by Galaxy Digital

galaxydigital.com

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Spec score 7.7 #16 of 31 in Nonprofit Volunteer Management Software

What it is

Get Connected by Galaxy Digital is a volunteer management system for organizations that recruit, schedule, track, and communicate with volunteers. It combines shift scheduling, hour tracking, volunteer messaging, reporting, digital waivers, check-in, profiles, custom forms, and event pages. Volunteers can sign themselves up, find opportunities through a mobile app, check in, and record hours. The service provides more than 50 live-updating reports, with custom reports available as an optional add-on. An open API, Salesforce integration, and website connections support sign-ups and engagement. Galaxy Digital states that information is encrypted at rest with AES 256-bit encryption or better, hosted on Amazon Web Services, and covered by SOC 2, HIPAA, and GDPR compliance. It runs on Android, iOS, and the web, with API access. Pricing is custom-priced to fit an organization and is not based on volunteer count; a 30-day trial and a free interface connecting to a local Volunteer Center are listed.

Spec sheet

Purpose
Get Connected helps organizations recruit, schedule, track, and communicate with volunteers in one centralized system.Read 29 Sep 2026 · galaxydigital.com
Intended users
The maker lists nonprofits, government agencies, educational and faith-based institutions, corporate volunteer programs, and community service programs as audiences.Read 29 Sep 2026 · galaxydigital.com
Integrations
Get Connected offers an open API and identifies Salesforce as an integration; it can also connect with an organization’s website for volunteer sign-ups and engagement.Read 29 Sep 2026 · galaxydigital.com
Security
The FAQ says personal information is encrypted at rest with AES 256-bit encryption or better and the service is hosted on Amazon Web Services.Read 29 Sep 2026 · galaxydigital.com
Compliance
The FAQ states that Get Connected is SOC 2, HIPAA, and GDPR compliant.Read 29 Sep 2026 · galaxydigital.com
Support
The service level agreement lists weekday support hours of 8:30 a.m. to 5:00 p.m. Eastern, a Help Center available online at any time, and a first ticket reply within four business hours.Read 29 Sep 2026 · galaxydigital.com
Headquarters
Asheville, North Carolina, United StatesRead 23 Sep 2026 · galaxydigital.com
Founded
2009Read 23 Sep 2026 · galaxydigital.com
Availability
The service level agreement says Galaxy Digital will use reasonable efforts to maintain monthly uptime of at least 99.9%.Read 29 Sep 2026 · galaxydigital.com
Company background
Galaxy Digital says its story began over 16 years ago with a mission to support nonprofits through volunteerism.Read 29 Sep 2026 · galaxydigital.com
Core tools
The platform combines volunteer scheduling, hour tracking, communications, and reporting, with tools such as digital waivers, check-in, profiles, and event pages.Read 29 Sep 2026 · galaxydigital.com
Free option
The maker describes a free interface that connects an organization to a local Volunteer Center, while saying other products are custom-priced.Read 29 Sep 2026 · galaxydigital.com
Limits and paid work
Standard imports exclude detailed user hours, user responses, profile imports with more than three custom columns, and historical needs; these can incur additional charges.Read 29 Sep 2026 · galaxydigital.com
Mobile app
The maker describes a volunteer mobile app for finding opportunities, checking in, and tracking hours.Read 29 Sep 2026 · galaxydigital.com
Reporting
The FAQ says Get Connected offers over 50 live-updating reports and custom reports as an optional add-on.Read 29 Sep 2026 · galaxydigital.com

Plans and prices

Get Connected Priced on request Custom-priced to fit the organization · not priced by volunteer count Read 29 Sep 2026 · galaxydigital.com

Every Get Connected by Galaxy Digital plan and price →

Strong points and limits

Strong points

  • Scheduling, messaging, and hour tracking in one system
  • Over 50 live-updating reports
  • Open API and Salesforce integration
  • Volunteer mobile app for iOS and Android
  • SOC 2, HIPAA, and GDPR compliance

Limits

  • Custom reports cost extra
  • Some detailed imports can incur additional charges
  • Weekday support hours are limited

Who it suits

It suits nonprofits, government agencies, schools, faith-based institutions, corporate volunteer programs, and community service programs managing organized volunteer activity.

Verdict

Get Connected covers the main operational tasks of volunteer programs, from sign-up through reporting. Organizations should confirm import requirements and custom pricing before choosing it.

Where Specifiction places it

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