Tech riderRev. 24 Sept 2026
Giva ITSM
- 1Runs onAndroid, iOS, Web
- 2Costspaid from $76/mo
- 3SLA scopeboth
- 4Escalation automationYes
- 5Business-hour calendarsYes
- 6Multi-level SLAsYes
- 7SLA reportingYes
- 8API accessYes
8 lines stated Written from the maker's own pages: givainc.com
Overview
Giva ITSM is ranked #41 of 50 in IT SLA management software on Specifiction. It runs on Android, iOS, Web. There is no free plan. Paid plans start at $76/mo.
Giva ITSM plans and pricing
All plansProfessional $76/mo USD, billed annually; minimum of 5 licenses required Up to 10 agents · Up to 1,500 end users or customers · 3 service desks · 3 email inboxes givainc.com · 24 Sept 2026
Enterprise $98/mo USD, billed annually; minimum of 5 licenses required No maximum number of agents · Unlimited end users or customers · Unlimited service desks · Unlimited email inboxes givainc.com · 24 Sept 2026
Compared on IT SLA management software
- Free plan
- Nogivainc.com
- SLA scope
- bothgivainc.com
- Escalation automation
- Yesgivainc.com
- Business-hour calendars
- Yesgivainc.com
- Multi-level SLAs
- Yesgivainc.com
- SLA reporting
- Yesgivainc.com
- API access
- Yesgivainc.com
Company
- Founded
- 1999givainc.com · 4 Oct 2026
- Headquarters
- Sunnyvale, Californiagivainc.com · 4 Oct 2026
Best Giva ITSM alternatives
See all 20 All accessCh 01 Lansweeper Free planFree trialAPI from $199/mo7.9 All accessCh 02 Desk365 Free planFree trialAndroid from $12/mo7.6 All accessCh 03 KIX Free planFree trialAndroid from €33/mo7.6 All accessCh 04 Web Help Desk Free trialiOSLinux from $26.67/mo7.6 All accessCh 05 GLPI Free trialAndroidAPI from €19/mo7.5 All accessCh 06 Jitbit Helpdesk Free trialAndroidAPI from $24/mo7.4
Where it ranks on Specifiction
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Sources
- givainc.com/it-service-management-software/· checked 4 Oct 2026
- givainc.com/products/itsm-service-desk-software/· checked 24 Sept 2026