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GOautodial

goautodial.org

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Spec score 8.2 #10 of 29 in Call & Contact Center Software

Spec sheet

Purpose
GOautodial describes itself as an open-source omni-channel contact center suite with predictive dialing, inbound IVR, and ACD.Read 11 Oct 2026 · goautodial.org
Product
GOautodial describes itself as an open-source omni-channel contact center suite.Read 11 Oct 2026 · github.com
Integrations
The maker's news page links to an interoperability guide for configuring GOautodial CE with DID Logic SIP trunks.Read 11 Oct 2026 · goautodial.org
Security
A GOautodial community news post says two security vulnerabilities had been disclosed and that a fix was available in the GitHub repository.Read 11 Oct 2026 · goautodial.org
Support
The maker offers hourly paid support and managed services with monitoring, troubleshooting, support tickets, and weekday chat support.Read 11 Oct 2026 · portal.goautodial.com
License
GOautodial is released under the AGPLv2 license.Read 11 Oct 2026 · github.com
Headquarters
Ortigas Center, PhilippinesRead 28 Sep 2026 · goautodial.org
APIs
The v4 announcement lists GOautodial web application and APIs.Read 11 Oct 2026 · goautodial.org
Browser calling
The v4 announcement says WebRTC lets users work through a web browser without softphones or hardphones.Read 11 Oct 2026 · goautodial.org
Calling
It supports predictive, preview, and manual dialing, plus inbound IVR and ACD.Read 11 Oct 2026 · github.com
Channels
Ticketing, instant messaging, and social media are listed as under development.Read 11 Oct 2026 · github.com
CRM
The listed major features include a customer relationship manager.Read 11 Oct 2026 · github.com
Dialing
The v4 announcement lists manual, progressive, and predictive dialing capabilities.Read 11 Oct 2026 · goautodial.org
Installation
The maker published a downloadable x86_64 ISO installer for GOautodial v4.Read 11 Oct 2026 · goautodial.org
Reports
The suite includes reports and analytics.Read 11 Oct 2026 · github.com
Requirements
The README lists Apache 2.4 or newer, PHP 7.0–7.4 as recommended, and MySQL 5.5 or newer or MariaDB 10.0.1 as recommended.Read 11 Oct 2026 · github.com
Security updates
A maker news post reported two disclosed security vulnerabilities and said fixes were available in its GitHub repository.Read 11 Oct 2026 · goautodial.org
Setup service limit
The server setup service specifies one-level IVR configuration and requires SSH access to a public IP address.Read 11 Oct 2026 · portal.goautodial.com
Technology
The v4 announcement lists Asterisk, Vicidial, PHP, MariaDB, and Kamailio among its components.Read 11 Oct 2026 · goautodial.org
Virtualization
The v4 announcement says GOautodial no longer requires a timing source, including in virtualized environments without timing cards.Read 11 Oct 2026 · goautodial.org

Plans and prices

Managed Services $30 a month $30 per seat per month; starting from $300.00 USD Monthly Up to 20 seats; weekday support; proactive monitoring and maintenance; unlimited support tickets Read 11 Oct 2026 · portal.goautodial.com
Hourly Support Priced on request Starting from $160.00 USD Hourly paid support for open source users; weekdays, weekends, and support bundles Read 11 Oct 2026 · portal.goautodial.com
New Server Setup $640, paid once Starting from $640.00 USD Server must be accessible via SSH on a public IP; IVR configuration is one level only Read 11 Oct 2026 · portal.goautodial.com

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