Hello Club

Spec sheet

Free plan

NoRead 24 Sep 2026 · helloclub.com

Trial

Hello Club offers a 30-day trial with all features, without requiring a credit card or payment details.Read 28 Sep 2026 · helloclub.com

Paid from

46Read 24 Sep 2026 · helloclub.com

API

Business-plan customers receive API access for custom widgets and advanced integrations with other apps or platforms.Read 28 Sep 2026 · help.helloclub.com

Integrations

Listed integrations include Google Calendar, Rocketspark, Campaign Monitor, Mailchimp, Xero, Stripe and Hello Club's light and access-control system.Read 28 Sep 2026 · helloclub.com

Support

Hello Club says its support and product teams help customers with questions and continuously adapt features based on customer feedback.Read 28 Sep 2026 · helloclub.com

Automated renewals

YesRead 24 Sep 2026 · helloclub.com

Bookings

Administrators can configure activities and facilities, booking requirements, peak-hour restrictions, booking grids, waiting lists and notifications.Read 28 Sep 2026 · helloclub.com

Business member limit

Business includes 2,500 members.Read 28 Sep 2026 · helloclub.com

Club events

Clubs can run events for members and guest visitors.Read 28 Sep 2026 · helloclub.com

Club management tool

Hello Club is an easy-to-use club management tool for clubs and their members.Read 28 Sep 2026 · helloclub.com

Company name

Hello Club is operated by Frello Limited.Read 28 Sep 2026 · helloclub.com

Customer rating

The page lists a Capterra rating of 4.7 out of 5.Read 28 Sep 2026 · helloclub.com

Data retention

After account cancellation, Hello Club says it deletes or anonymises personal data where possible after three months, subject to legal or technical exceptions.Read 28 Sep 2026 · helloclub.com

Entry member limit

Entry includes 100 members.Read 28 Sep 2026 · helloclub.com

Events

Clubs can publish public event calendars, accept registrations and payments, configure booking fees and refund policies, and send event communications.Read 28 Sep 2026 · helloclub.com

Facility bookings

Clubs can manage and book facilities.Read 28 Sep 2026 · helloclub.com

Free trial

A free trial is offered, but the page gives no trial duration or refund policy.Read 28 Sep 2026 · helloclub.com

Integration limits

Entry has 2 integrations, Standard 5, Premium 7, and Business unlimited.Read 28 Sep 2026 · helloclub.com

Member communications

Personalised messages help keep members informed.Read 28 Sep 2026 · helloclub.com

Member portal

YesRead 24 Sep 2026 · helloclub.com

Membership management

Membership registration and renewals are supported.Read 28 Sep 2026 · helloclub.com

Memberships

The service supports online membership registration, membership renewals, custom membership types and customised registration forms.Read 28 Sep 2026 · helloclub.com

Mobile access

Hello Club has a progressive web app that is mobile compatible and can be added to a device home screen, but it does not have native iPhone or Android apps.Read 28 Sep 2026 · help.helloclub.com

Online join and renew

YesRead 24 Sep 2026 · helloclub.com

Payment fees

For USD credit or debit card payments, the pricing page lists a 3.4% per-transaction fee plus $0.50, including Stripe fees and zero-rated tax.Read 28 Sep 2026 · helloclub.com

Payment management

The platform supports payment collection and invoicing workflows.Read 28 Sep 2026 · helloclub.com

Payment processing

Card processing fees include a percentage per transaction plus a fixed fee.Read 28 Sep 2026 · helloclub.com

Plan limits

The pricing comparison lists audit-log retention of 3 months for Entry, 1 year for Standard, 2 years for Premium and 3 years for Business.Read 28 Sep 2026 · helloclub.com

Premium member limit

Premium includes 1,000 members.Read 28 Sep 2026 · helloclub.com

Product focus

Hello Club is cloud-based club-management software for managing members, payments, bookings, events, communications and access control.Read 28 Sep 2026 · helloclub.com

Public bookings limit

Public Bookings is available on Standard plans and above and needs no login.Read 28 Sep 2026 · helloclub.com

Recurring dues

YesRead 24 Sep 2026 · helloclub.com

Scale and audience

Hello Club says it serves more than 400 clubs and 250,000 members across more than 15 countries.Read 28 Sep 2026 · helloclub.com

Security and privacy

Hello Club says it complies with the New Zealand Privacy Act 2020 and, where applicable, the EU GDPR and UK GDPR, and uses state-of-the-art technical and organisational security measures.Read 28 Sep 2026 · helloclub.com

Standard member limit

Standard includes 300 members.Read 28 Sep 2026 · helloclub.com

Support channels

All plans include help centre access and live chat and email support.Read 28 Sep 2026 · helloclub.com

Supported integrations

Integrations include Stripe, Xero, Mailchimp, Campaign Monitor, Google Calendar, and Google Mail.Read 28 Sep 2026 · helloclub.com

Supported organisations

The product serves racket sports clubs, communities, and individual sports clubs.Read 28 Sep 2026 · helloclub.com

Website builder

NoRead 24 Sep 2026 · helloclub.com

Plans and prices

Every Hello Club plan and price →

Where Specifiction places it

• Membership Management Software#17 of 1068.6