Helo Convo

Spec sheet

Product

Helo Convo is a no-code enterprise AI agent platform for automating customer conversations and completing transactions across WhatsApp, web and apps.Read 13 Oct 2026 · helo.ai

Integrations

The product page names OpenAI, Google Gemini and Anthropic, MCP servers, Mail, SMS and WhatsApp channels, plus REST, OAuth 2.0, mTLS and HMAC-signed webhooks with auto-retry.Read 13 Oct 2026 · helo.ai

Compliance

The page lists SOC 2 Type II, ISO 27001 and DPDP, plus SSO and role-based access control.Read 12 Oct 2026 · helo.ai

Support

Helo lists [email protected] as its support contact.Read 13 Oct 2026 · helo.ai

Headquarters

Mumbai, Maharashtra, IndiaRead 28 Sep 2026 · helo.ai

Founded

2001Read 28 Sep 2026 · helo.ai

Maker

Helo.ai by VivaConnect says it was founded in 2001 and identifies Vikram Raichura as Founder and MD.Read 12 Oct 2026 · helo.ai

Agent setup

A conversational prompt generates a workflow, guardrails, replies, integrations and human handoff, and the agent can be edited by re-prompting.Read 13 Oct 2026 · helo.ai

AI bot generation

YesRead 21 Sep 2026 · helo.ai

Capacity

The page states support for up to 5,000 concurrent conversations, sub-second responses and a 99.99% uptime SLA.Read 12 Oct 2026 · helo.ai

Demo

Helo offers a free 30-minute working session to build a use case live during a demo.Read 13 Oct 2026 · helo.ai

Deployment channels

multichannelRead 21 Sep 2026 · helo.ai

Human handoff

YesRead 21 Sep 2026 · helo.ai

Inbox and handoff

Its OneView Inbox brings WhatsApp, web and app conversations into one CRM-synced inbox and supports handoff to a human with conversation context.Read 13 Oct 2026 · helo.ai

Intended customers

The page describes use cases for banking and lending, insurance, retail and e-commerce, and telecom and utilities.Read 12 Oct 2026 · helo.ai

Maker and founding

Helo.ai identifies Vikram Raichura as its founder and managing director, and its company history says it was founded in 2001.Read 13 Oct 2026 · helo.ai

Maker headquarters

Helo’s contact page lists an office in Mumbai, India; the opened pages do not explicitly identify a headquarters.Read 13 Oct 2026 · helo.ai

Pricing detail

The product page says there is one platform fee and WhatsApp is billed at Meta rates at cost; it provides no numeric price.Read 13 Oct 2026 · helo.ai

Scale

The product page claims support for 5,000+ concurrent chats, sub-second response times and a 99.99% uptime SLA.Read 13 Oct 2026 · helo.ai

Security and data location

The page states data is localized in India on helo.ai infrastructure, with encryption in transit and at rest, immutable audit logs, and on-premise or private-cloud deployment options.Read 12 Oct 2026 · helo.ai

Security and deployment

The product page states that data is localized in India, encryption is used in transit and at rest, and on-premises or private-cloud deployment is available; it lists SOC 2 Type II, ISO 27001 and DPDP.Read 13 Oct 2026 · helo.ai

Security detail

Helo’s security overview describes AWS India and GCP India hosting, AES-256 or equivalent encryption, role-based access controls and audit logging, and says it does not currently claim formal GDPR or CCPA certification.Read 13 Oct 2026 · helo.ai

Target users

The product page presents use cases for banking and lending, insurance, retail and e-commerce, and telecom and utilities.Read 13 Oct 2026 · helo.ai

Visual flow builder

NoRead 21 Sep 2026 · helo.ai

Voice and languages

The product page says agents understand voice notes and support Hindi, English, Hinglish, Marathi, Tamil, Telugu, Bengali, Gujarati, Kannada, Malayalam, Punjabi, Odia and Urdu.Read 13 Oct 2026 · helo.ai

Where Specifiction places it

• Chatbot Builders#161 of 2577.8