Hey Support

Hey Support is a web-based AI service agent for customer support, with automated routing, workflow automation, and human handoff. It supports web widgets, voice, Telegram, WhatsApp Business, Messenger, Instagram, email, and Slack. Listed knowledge sources include website content, documentation, Shopify and WooCommerce catalogs, HubSpot records, and APIs. The Free plan costs nothing, lasts forever, requires no card, and includes 50 conversations per month, one chatbot, and one seat. Starter is $19 a month billed annually ($228/yr), with 1,000 conversations per month, 2,500 knowledge chunks per bot, one chatbot, one seat, and one domain. Growth is $49 a month billed annually ($588/yr), with 5,000 conversations, three chatbots, five seats, 500 Voice Assistant minutes per month, and weekly knowledge updates. Scale is $129 a month billed annually ($1,548/yr), with 20,000 conversations, 10 chatbots, 15 seats, 2,000 Voice Assistant minutes per month, and daily knowledge updates. Enterprise lists unlimited chatbots, seats, Voice Assistant minutes, and conversations; no price is listed. A 15-day trial is available.

Hey Support suits support teams that want AI conversations across messaging, voice, email, and social channels, with a human handoff option. The plans vary by monthly conversation volume, chatbot and seat counts, and voice minutes.