Laserfiche
laserfiche.com
What it is
Laserfiche is an intelligent content platform for managing documents, automating work, and supporting decisions. It centralizes content with collaboration tools, version control, audit trails, and advanced search. Low-code automation handles email alerts, document routing, and approvals. Its AI tools include agents, document extraction and classification, chat, summaries, and audio or video transcription. The service is available through cloud and self-hosted products, with desktop and mobile access plus offline mobile file sync. Integrations named by Laserfiche include Microsoft 365, Workday, Salesforce, DocuSign, SAP, and Esri ArcGIS, alongside connectors, APIs, and webhooks. Security descriptions include AES-256 encryption at rest for AI data, TLS 1.2+ in transit, granular access controls, and repository audit logs. Laserfiche lists SOC 2 Type 2 Plus, ISO/IEC 27001:2022, and HIPAA-related coverage; GovRAMP is pending. Annual pricing starts at $42/user/mo, with no free plan and minimum user counts.
Spec sheet
- Product
- Laserfiche describes itself as an intelligent content platform for managing documents, automating work and supporting decisions.Read 2 Oct 2026 · laserfiche.com
- Intended users
- The pricing page describes Professional for process automation, Business for scaling across departments, and Business+ for enterprise-wide automation and business-critical operations.Read 2 Oct 2026 · laserfiche.com
- Integrations
- Its integrations page names Microsoft 365, Workday, Salesforce, DocuSign, SAP and Esri ArcGIS, and describes prebuilt connectors, APIs and webhooks.Read 2 Oct 2026 · laserfiche.com
- Security
- The trust page describes AES-256 encryption at rest for AI data, TLS 1.2+ encryption in transit, granular access controls and repository audit logs.Read 2 Oct 2026 · laserfiche.com
- Compliance
- Laserfiche lists SOC 2 Type 2 Plus, ISO/IEC 27001:2022 and HIPAA-related security coverage, and says GovRAMP status is pending.Read 2 Oct 2026 · laserfiche.com
- Headquarters
- Long Beach, California, United StatesRead 23 Sep 2026 · laserfiche.com
- Founded
- 1987Read 23 Sep 2026 · laserfiche.com
- AI data use
- Laserfiche says it does not use an organization’s data to train internal or external AI models.Read 2 Oct 2026 · laserfiche.com
- AI features
- Laserfiche AI features include agents, document data extraction and classification, chat, summaries, and audio or video transcription.Read 2 Oct 2026 · laserfiche.com
- Automation
- Laserfiche offers low-code process automation, including tools to automate email alerts, document routing and approvals.Read 2 Oct 2026 · laserfiche.com
- Document management
- The platform centralizes content and offers collaboration, audit trails, version control and advanced search.Read 2 Oct 2026 · laserfiche.com
- Pricing limits
- Pricing excludes professional services and implementation fees; each listed tier has a minimum user count.Read 2 Oct 2026 · laserfiche.com
- Support and learning
- Laserfiche offers product help files, a knowledge base, community answers, training, webinars and certification resources.Read 2 Oct 2026 · laserfiche.com
- Supported environments
- Laserfiche offers a cloud platform and self-hosted products; its pricing page describes desktop and mobile access and mobile offline file sync.Read 2 Oct 2026 · laserfiche.com
Plans and prices
Strong points and limits
Strong points
- Cloud and self-hosted deployment options
- Low-code routing and approval automation
- AI extraction, classification, chat, and transcription
- Named integrations with major business systems
- Granular controls and repository audit logs
Limits
- No free plan
- Minimum user counts apply to every tier
- Professional services and implementation fees excluded
- GovRAMP status is pending
Who it suits
Laserfiche suits organizations managing shared documents, automated processes, and decision-support work across departments. Its listed tiers address professional, business, and enterprise-wide automation needs.
Verdict
Laserfiche combines document management, workflow automation, AI tools, and broad deployment options. Buyers should account for tier minimums and additional implementation costs when evaluating it.
Where Specifiction places it
- Enterprise Content Management - Enterprise Software#8 of 247.8
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- Process Orchestration Software#16 of 317.7
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- Document Workflow Software#23 of 327.6