MaidPilot

Spec sheet

What it does

MaidPilot is an AI-first operating system for cleaning companies combining CRM, scheduling, invoicing, follow-up and AI assistance.Read 15 Oct 2026 · maidpilot.ai

Product

MaidPilot combines CRM, scheduling, invoices, follow-up, and AI Copilot for cleaning companies.Read 9 Oct 2026 · maidpilot.ai

Security

MaidPilot says each cleaning business has a private data store and its customer data is not shared, sold, or used to train third-party AI models.Read 9 Oct 2026 · maidpilot.ai

Support

Customers can contact support through the support form or from inside the dashboard, and MaidPilot says it typically replies within one business day.Read 9 Oct 2026 · maidpilot.ai

AI Copilot

The Copilot answers questions from business data and can take confirmed actions such as creating jobs, sending messages and drafting invoices.Read 15 Oct 2026 · maidpilot.ai

AI features

Its AI tools include an owner copilot, automated follow-up, a multi-channel inbox, an optional receptionist, and an AI website builder.Read 9 Oct 2026 · maidpilot.ai

AI Follow-Up

AI Follow-Up sends quote reminders, appointment reminders and overdue-invoice nudges through SMS and email.Read 15 Oct 2026 · maidpilot.ai

AI Inbox

AI Inbox threads phone, SMS and email conversations together and prepares draft replies.Read 15 Oct 2026 · maidpilot.ai

AI Receptionist

The optional receptionist answers inbound calls, captures leads and booking requests, and provides call summaries.Read 15 Oct 2026 · maidpilot.ai

AI training policy

MaidPilot says it does not share or sell customer data to train third-party AI models.Read 15 Oct 2026 · maidpilot.ai

AI Website Builder

The website builder creates a branded marketing site from business information and supports text-based edits.Read 15 Oct 2026 · maidpilot.ai

App access

MaidPilot provides an installable progressive web app that can be added to a home screen and opens into the AI copilot.Read 9 Oct 2026 · maidpilot.ai

Billing security

The company says Stripe handles billing, payment details do not touch its servers, and transactions are encrypted end-to-end.Read 9 Oct 2026 · maidpilot.ai

Booking control

The receptionist gathers caller details and creates a booking request for owner or team approval rather than confirming a job automatically.Read 9 Oct 2026 · maidpilot.ai

Booking limitation

The AI receptionist creates booking requests for human approval instead of automatically locking appointments on the calendar.Read 15 Oct 2026 · maidpilot.ai

Capterra listed plans

Capterra lists five plans and shows starting pricing of $49 per month, with a credit card required for the free trial.Read 15 Oct 2026 · capterra.com

Capterra receptionist pricing

Capterra lists AI Receptionist at $198 per month for 100 minutes and AI Receptionist Plus at $348 per month for 300 minutes.Read 15 Oct 2026 · capterra.com

Configuration limitation

The receptionist relies on the company knowledge document, services, hours and FAQs, so stale configuration can cause incorrect answers.Read 15 Oct 2026 · maidpilot.ai

CRM

CRM records customers, leads, properties, tags, notes and service history.Read 15 Oct 2026 · maidpilot.ai

Documentation

The Help Center contains setup guides and FAQs covering receptionist configuration, CRM, scheduling, billing, team access and messaging.Read 15 Oct 2026 · maidpilot.ai

External booking integration

The external booking provider module can connect systems such as Square Appointments, query availability and create bookings.Read 15 Oct 2026 · maidpilot.ai

G2 category presence

G2 places Maidpilot in cleaning-services, field-service-management and workforce-management software categories.Read 15 Oct 2026 · g2.com

G2 comparison signal

G2 describes Maidpilot as one of the most-searched tools in its cleaning-services software category and says users commonly compare tools on reliability and ease of use.Read 15 Oct 2026 · g2.com

Independent limit: review evidence

Capterra's category listing shows no submitted Maidpilot reviews, so it provides no reviewer praise or complaint pattern there.Read 15 Oct 2026 · capterra.com

Independent praise: integrated workflow

Capterra describes Maidpilot as combining client relationships, scheduling, invoicing and follow-ups in one product.Read 15 Oct 2026 · capterra.com

Independent pricing detail

Capterra lists Starter at $49, Pro at $99 and Business at $199 per month, each as a flat monthly rate.Read 15 Oct 2026 · capterra.com

Invoicing

Invoices support line items, tax, fees, due dates, payment links and manual cash, check or bank recording.Read 15 Oct 2026 · maidpilot.ai

Messaging channels

Email supports branded transactional templates, while SMS supports sending, receiving, inbound webhooks, threads and unsubscribe handling.Read 15 Oct 2026 · maidpilot.ai

Mobile delivery

MaidPilot is delivered as an installable progressive web app that can be added to a device home screen.Read 15 Oct 2026 · maidpilot.ai

Payments

MaidPilot connects Stripe or Square for payment links.Read 15 Oct 2026 · maidpilot.ai

Rating on Capterra

0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · capterra.com

Rating on MaidPilot site

5.0 out of 5 from 8 customer ratingsRead 15 Oct 2026 · maidpilot.ai

Receptionist limits

AI Receptionist tiers include 100, 300, or 600 call minutes per month, depending on the tier.Read 9 Oct 2026 · maidpilot.ai

Scheduling

Scheduling provides month, week and day views, recurring jobs, drag-and-drop reassignment and crew assignment.Read 15 Oct 2026 · maidpilot.ai

Security: data isolation

MaidPilot says each cleaning company has a private data store and that company data remains scoped to its workspace.Read 15 Oct 2026 · maidpilot.ai

Security: payments

MaidPilot says Stripe handles billing, payment details do not touch its servers, and transactions are encrypted end to end.Read 15 Oct 2026 · maidpilot.ai

Support response

The contact page says support typically replies within one business day and existing customers can contact support inside the dashboard.Read 15 Oct 2026 · maidpilot.ai

Target customers

MaidPilot is designed for residential cleaners, maid services, Airbnb turnover teams, move-in/move-out specialists, and commercial janitorial companies.Read 9 Oct 2026 · maidpilot.ai

Team tools

Team features include employee rosters, seat limits and assigned-job metrics.Read 15 Oct 2026 · maidpilot.ai

Time tracking

Time tracking records start/end times, breaks, notes and open shifts, with timesheet totals excluding breaks.Read 15 Oct 2026 · maidpilot.ai

Trial and cancellation

Starter includes a 14-day trial with a card on file, while plans and add-ons are monthly and can be canceled anytime.Read 9 Oct 2026 · maidpilot.ai

Plans and prices

Every MaidPilot plan and price →

Where Specifiction places it

• Cleaning Service Software#14 of 348.3