Pala

Spec sheet

Product

Pala is a CRM for caterers and event teams that responds to enquiries and prepares a brief for quoting.Read 8 Oct 2026 · getpala.kilij.co.uk

Privacy

Kilij says it does not sell personal data and uses service providers such as hosting, email, messaging, scheduling and AI providers to run its services.Read 8 Oct 2026 · kilij.co.uk

Support

The maker offers a half-hour call to assess fit and discuss setup.Read 8 Oct 2026 · getpala.kilij.co.uk

Headquarters

Colchester, Essex, United KingdomRead 28 Sep 2026 · getpala.kilij.co.uk

Maker

Pala is built and run by Kilij Digital, which says it is based in Colchester, Essex and works with catering and event businesses across the UK.Read 8 Oct 2026 · kilij.co.uk

Channels

Pala handles enquiries from a business website form, inbox and WhatsApp.Read 8 Oct 2026 · getpala.kilij.co.uk

Data protection

Kilij says it is registered with the UK Information Commissioner’s Office, registration ZC183393.Read 8 Oct 2026 · kilij.co.uk

Human control

Pala qualifies enquiries but does not quote or close jobs; users can turn it off for an individual enquiry and it hands over questions beyond its knowledge.Read 8 Oct 2026 · getpala.kilij.co.uk

Other features

The product page describes menu, equipment and staff libraries, rota and hours tracking, and plain-English questions answered from business data.Read 8 Oct 2026 · getpala.kilij.co.uk

Pipeline

It tracks work through enquiry, qualifying, pricing, proposal sent, won or lost stages.Read 8 Oct 2026 · getpala.kilij.co.uk

Proposals

It prepares proposals using menu line items, quantities, rates, business terms and tax handling, which the user reviews and sends.Read 8 Oct 2026 · getpala.kilij.co.uk

Qualification

It gathers details such as event date, guest count, venue, service style and dietary requirements, asking one question at a time.Read 8 Oct 2026 · getpala.kilij.co.uk

Setup

Setup takes weeks rather than months, starting with enquiry handling and adding other parts later.Read 8 Oct 2026 · getpala.kilij.co.uk

Website fit

Pala can sit on a business’s existing website, so a new website is not required.Read 8 Oct 2026 · getpala.kilij.co.uk

Plans and prices

Every Pala plan and price →

Where Specifiction places it

• Event Catering Software#26 of 286.7