Pandorabots

Spec sheet

What it does

Pandorabots provides a web service for building, hosting and deploying conversational chatbots.Read 15 Oct 2026 · pandorabots.com

Product

Pandorabots is an online service for building and deploying chatbots using the open standard AIML scripting language.Read 12 Oct 2026 · pandorabots.com

Audience

The documentation describes use cases including customer service, customer journey touchpoints, internal IT processes, learning, games, toys, and entertainment.Read 12 Oct 2026 · pandorabots.com

Free plan

YesRead 20 Sep 2026 · pandorabots.com

API

The Talk API lets developers integrate hosted bots into applications that can make HTTP requests.Read 12 Oct 2026 · pandorabots.com

Integrations

Documented deployment channels include web and Facebook Messenger, with other channels exposed through the Deploy interface.Read 15 Oct 2026 · pandorabots.com

Support

The FAQ directs users to [email protected], and the Premium Tier includes email support.Read 12 Oct 2026 · pandorabots.com

Headquarters

United StatesRead 28 Sep 2026 · home.pandorabots.com

Founded

2008Read 28 Sep 2026 · home.pandorabots.com

AIML compatibility

The current interpreter supports older AIML 1.0 bot files while adding AIML 2.0 features.Read 15 Oct 2026 · pandorabots.com

AIML limitation

The interpreter does not currently support JavaScript and requires UTF-8 encoding.Read 15 Oct 2026 · pandorabots.com

API authentication

API calls require an application ID plus a secret user key or bot key obtained after upgrading from Sandbox.Read 15 Oct 2026 · pandorabots.com

API operations

The legacy API documents bot creation, file upload, compilation, deletion and conversation calls.Read 15 Oct 2026 · pandorabots.com

Apple app availability

Pandorabots is listed as the developer of the TextCeleste iPhone app; Apple says there are not yet enough ratings or reviews to display an overview.Read 15 Oct 2026 · apps.apple.com

Bot development

The platform includes a browser editor, compilation workflow, staging environment and publishing to production channels.Read 15 Oct 2026 · pandorabots.com

Bot export

Users can download their bot files from the editor even though the hosted platform itself is not self-hostable.Read 15 Oct 2026 · pandorabots.com

Bot ownership

Users or their organizations own the code they develop on the platform, except in cases such as choosing to make it open source.Read 12 Oct 2026 · pandorabots.com

Bot tools

The interface offers a code editor for AIML, an Intents Tree for visualizing and editing intents, and Chat Design for rich media AIML.Read 12 Oct 2026 · pandorabots.com

Chat widget

A customizable website chat widget can be installed by copying a JavaScript snippet into a page.Read 15 Oct 2026 · pandorabots.com

CLI

The documentation identifies a Pandorabots command-line interface for developers and motivated self-starters.Read 15 Oct 2026 · pandorabots.com

Company founding

CB Insights lists Pandorabots as founded in 2008 and headquartered in Oakland, California.Read 15 Oct 2026 · cbinsights.com

Company legal name

The platform’s terms identify the provider as Pandorabots, Inc.Read 15 Oct 2026 · developer.pandorabots.com

Company size

LinkedIn classifies Pandorabots as a privately held software-development company with 11–50 employees.Read 15 Oct 2026 · linkedin.com

Concurrency guidance

Free and Developer tiers have no stated hard concurrency maximum, but users expecting over 200 requests per second are asked to contact Pandorabots.Read 15 Oct 2026 · pandorabots.com

Deployment channels

multichannelRead 20 Sep 2026 · pandorabots.com

Documentation depth

The documentation contains quickstart material, AIML fundamentals, reference material, API endpoints, SDKs, integrations and troubleshooting guidance.Read 15 Oct 2026 · pandorabots.com

External services

Call API lets AIML bots request external services and use returned data, but it is not standardized and may not work with other AIML interpreters.Read 12 Oct 2026 · pandorabots.com

File limit

The FAQ sets the maximum uploaded file size at 2 MB.Read 15 Oct 2026 · pandorabots.com

HIPAA

The platform is not HIPAA compliant by default; the FAQ says higher levels of security and compliance are available at the Enterprise Tier.Read 12 Oct 2026 · pandorabots.com

Hosting

Pandorabots is a SaaS platform and does not offer a downloadable on-premises version of its platform.Read 12 Oct 2026 · pandorabots.com

Licensing model

The hosted Pandorabots platform is proprietary SaaS, while some bot libraries and supporting projects are open source.Read 15 Oct 2026 · pandorabots.com

Limit: G2 interface

A G2 reviewer said the playground user interface and interaction design could be improved.Read 15 Oct 2026 · g2.com

Limit: log retention

The FAQ says monthly chatlog data and statistics are available only for the previous 30 days unless custom storage is arranged.Read 15 Oct 2026 · pandorabots.com

Limit: production access

Public deployment features require a valid credit card and a paid tier, while Sandbox is limited to development and the internal directory.Read 15 Oct 2026 · pandorabots.com

Log retention

Chat logs and monthly statistics are available for the previous 30 days; longer or custom storage is available by inquiry for Enterprise.Read 12 Oct 2026 · pandorabots.com

Open repositories

The public GitHub organization lists SDKs and tools under BSD-2-Clause, MIT and GPL-3.0 licenses.Read 15 Oct 2026 · github.com

Praise: G2 usability

One G2 reviewer praised the playground and the unified environment for creating, training and testing bots.Read 15 Oct 2026 · g2.com

Praise: open system

Pandorabots documentation emphasizes that developers can access and download their bot code rather than being locked into a black-box system.Read 15 Oct 2026 · pandorabots.com

Primary language

Bots are authored with the XML-based Artificial Intelligence Markup Language open standard.Read 15 Oct 2026 · pandorabots.com

Rating on Capterra

0.0 out of 5 from 0 reviews.Read 15 Oct 2026 · capterra.com

Rating on GetApp

0.0 out of 5 from 0 reviews.Read 15 Oct 2026 · getapp.com

REST API

The REST API supports integrating the hosted bot and NLP engine into external applications.Read 15 Oct 2026 · pandorabots.com

Review rating on G2

5.0 out of 5 from 2 reviews.Read 15 Oct 2026 · g2.com

Scale claimed

Its documentation says more than 300,000 chatbots have been built on the platform.Read 15 Oct 2026 · pandorabots.com

SDKs

Pandorabots publishes free Java, Node.js and Python SDKs, with community Ruby, PHP and Go SDKs also listed.Read 15 Oct 2026 · pandorabots.com

Security limitation

Pandorabots states that its service is not HIPAA compliant and advises keeping sensitive information out of requests.Read 15 Oct 2026 · pandorabots.com

Self-hosting

Pandorabots says an on-premise copy of its platform cannot be licensed or downloaded.Read 15 Oct 2026 · pandorabots.com

Slack integration

A documented Hubot adapter forwards Slack messages to a Pandorabot and can be deployed through Heroku.Read 15 Oct 2026 · pandorabots.com

Visual flow builder

YesRead 20 Sep 2026 · pandorabots.com

Plans and prices

Every Pandorabots plan and price →

Where Specifiction places it

• Chatbot Builders#116 of 2578.1