Postscript
postscript.io
What it is
Postscript is an agentic retention marketing platform for ecommerce brands using SMS, RCS, email, and future channels. Marketing plans include a visual flow builder, automation templates, subscriber acquisition tools, segmentation, analytics, response management, and custom attribution windows. Its Agentic Context Platform stores brand and customer context so AI agents can act at individual subscriber level, and it is included with every plan at no extra cost. The AI Plan adds Brand Center controls for message tone and knowledge, Infinity Testing for message variants, and Shopper for personalized journeys. Integrations cover ecommerce, email, support, loyalty, reviews, analytics, and workflow automation. Professional includes API access, with documentation for the API, JavaScript SDK, and webhooks. The listed Starter plan is free with a $49 monthly minimum spend; other named plans run from $100 to $699 monthly, while Enterprise pricing is custom. A trial provides $100 credit for 30 days.
Spec sheet
- Product
- Postscript describes itself as an agentic retention marketing platform across SMS, RCS, email, and future channels.Read 9 Oct 2026 · postscript.io
- Audience
- Postscript says it helps ecommerce brands design and operate SMS programs that engage customers and drive revenue.Read 9 Oct 2026 · postscript.io
- Trial
- Postscript says a free trial includes $100 in credit usable during the first 30 days, after which or when exhausted additional messages are charged at the Free package rate unless another package is selected.Read 9 Oct 2026 · postscript.io
- Integrations
- Postscript's integration directory groups connections into categories including ecommerce platforms, email, customer support, loyalty, reviews, analytics, and workflow automation.Read 9 Oct 2026 · postscript.io
- Support
- Customer Experience Advocates provide live chat Monday–Friday from 6am PT to 5pm PT and email support; Professional and Enterprise plans include dedicated onboarding and priority support.Read 9 Oct 2026 · postscript.io
- AI context
- Its Agentic Context Platform stores brand and customer context so AI agents can act at the individual subscriber level, and the homepage says it is included with every plan at no extra cost.Read 9 Oct 2026 · postscript.io
- AI products
- The Postscript AI Plan includes Brand Center controls for message tone and brand knowledge, Infinity Testing for message variants, and Shopper for personalized journeys.Read 9 Oct 2026 · postscript.io
- Messaging tools
- All marketing plans include a visual flow builder with automation templates, subscriber acquisition tools, segmentation, analytics, response management, and custom attribution windows.Read 9 Oct 2026 · postscript.io
- Platform API
- Professional pricing lists API access for custom integrations, and Postscript provides developer documentation for its API, JavaScript SDK, and webhooks.Read 9 Oct 2026 · postscript.io
- Pricing limits
- The listed messaging rates apply to the United States 50 states and Canada, with carrier fees added; a dedicated short code is listed at $750/month through carriers.Read 9 Oct 2026 · postscript.io
- Security and compliance
- Postscript says its features and list-growth tools are built to follow TCPA, mobile carrier, and other regulatory guidelines.Read 9 Oct 2026 · postscript.io
- Subscriber privacy
- Postscript's help documentation says shops can submit subscriber deletion and access requests, with API-based requests available on Professional and Enterprise plans.Read 9 Oct 2026 · help.postscript.io
Plans and prices
Strong points and limits
Strong points
- Visual flow builder and automation templates included
- Segments audiences and manages responses
- AI context platform included with every plan
- Professional plan includes API access
- 30-day trial includes $100 credit
Limits
- Starter has a $49 monthly minimum spend
- Carrier fees are added to messaging rates
- Dedicated short code costs $750/month
Who it suits
Postscript is aimed at ecommerce brands operating retention programs across messaging channels. Professional and Enterprise plans suit teams needing API integrations, onboarding, priority support, or subscriber privacy requests.
Verdict
Postscript covers campaign automation, subscriber growth, analytics, AI tools, and integrations for ecommerce messaging. Review minimum spend, carrier fees, and plan-specific capabilities before selecting a tier.
Where Specifiction places it
- SMS Marketing Software#24 of 507.9
- Business Text Messaging Software#18 of 307.9
- Messenger Marketing Software#21 of 287.8