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SPECIFICTION
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ProfitWell Metrics

paddle.com

Free plan WebAPI
Visit paddle.com
Spec score 7.5 #19 of 33 in Revenue Intelligence Software

What it is

ProfitWell Metrics provides subscription revenue reporting and analytics for SaaS and other subscription businesses. Its standard measures include monthly recurring revenue, churn, upgrades and downgrades, customer lifetime value, active customers, and revenue per customer. Dashboards and reports organize revenue, cash flow, and retention data. Customer health scores and activity signals can help teams spot trial users for conversion, loyal customers for upsells, and customers at risk of churn. The product includes industry benchmarks against 30,000 subscription and SaaS companies, with views segmented by customer, cohort, and pricing plan. Listed reporting integrations include Paddle Billing, Stripe, Zuora, Maxio, Braintree, Recharge, Recurly, Chargebee, and Uscreen; revenue data can be exported to HubSpot, Intercom, and Databox. An API shares and enriches metrics with other tools, and Clearbit and FullContact data support deeper segmentation. Metrics is available via web and API. The free plan costs nothing, with data updates every 3–6 hours. The product states it complies with GDPR and CCPA requirements.

Spec sheet

Purpose
ProfitWell Metrics provides revenue reporting and subscription analytics for subscription and SaaS companies.Read 3 Oct 2026 · paddle.com
Intended users
The product is described as revenue reporting for subscription and SaaS companies, and the site says more than 30,000 companies use Metrics.Read 3 Oct 2026 · paddle.com
API
The product page says Metrics has an API for sharing and enriching metrics with other tools, including payment stacks, CRMs, and marketing automation engines.Read 3 Oct 2026 · paddle.com
Support
Metrics Plus includes priority customer support; the help page directs interested customers to email [email protected].Read 3 Oct 2026 · paddle.com
Headquarters
Boston, Massachusetts, United StatesRead 23 Sep 2026 · paddle.com
Founded
2012Read 23 Sep 2026 · paddle.com
Benchmarks
The product offers industry benchmarks against 30,000 subscription and SaaS companies, plus segmentation by customers, cohorts, and pricing plans.Read 3 Oct 2026 · paddle.com
Core metrics
Out-of-the-box metrics include monthly recurring revenue, churn, upgrades and downgrades, customer lifetime value, active customers, and revenue per customer.Read 3 Oct 2026 · paddle.com
Customer health
Customer health scores and activity signals help identify trial users to convert, loyal users for upsells, and customers at risk of churning.Read 3 Oct 2026 · paddle.com
Data enrichment
The product page says Metrics is enriched with Clearbit and FullContact data for deeper segmentation.Read 3 Oct 2026 · paddle.com
Data exports
The integrations page describes exporting revenue data to HubSpot, Intercom, and Databox.Read 3 Oct 2026 · paddle.com
Free-plan limit
Free Metrics data updates have a 3–6 hour wait, compared with 30–60 minutes for Metrics Plus.Read 3 Oct 2026 · paddle.com
Payment integrations
The integrations page lists Paddle Billing, Braintree, Chargebee, Maxio, Recharge, Recurly, Stripe, Zuora, and Uscreen as reporting data integrations.Read 3 Oct 2026 · paddle.com
Reporting
Dashboards and reports present revenue, cash flow, and retention data.Read 3 Oct 2026 · paddle.com
Security and privacy
The product page states that Metrics complies with data privacy and security requirements including GDPR and CCPA.Read 3 Oct 2026 · paddle.com

Plans and prices

Free Metrics Free Subscription analytics; data updates every 3–6 hours Read 3 Oct 2026 · paddle.com
Metrics Plus Priced on request Email [email protected] to inquire 30–60 minute data updates · priority support · specialized reports Read 3 Oct 2026 · paddle.com

Every ProfitWell Metrics plan and price →

Strong points and limits

Strong points

  • Tracks recurring revenue, churn, and customer lifetime value
  • Segments by customers, cohorts, and pricing plans
  • Exports revenue data to HubSpot, Intercom, and Databox
  • Free plan includes subscription analytics
  • API supports sharing metrics with other tools

Limits

  • Free data updates every 3–6 hours
  • Faster updates require Metrics Plus

Who it suits

Metrics suits subscription and SaaS teams that need revenue, retention, and customer health reporting. Its cohort segmentation and payment integrations are relevant to teams comparing results across customer groups and billing sources.

Verdict

ProfitWell Metrics brings subscription measures, customer signals, benchmarks, and integrations into revenue reporting. The free plan has a stated update interval; Metrics Plus lists faster updates and priority support but no price.

Where Specifiction places it

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