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SPECIFICTION
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Rapidr

rapidr.io

From $49/mo Free trial Web
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Spec score 7.7 #42 of 59 in Customer Feedback Software

Spec sheet

Purpose
Rapidr gathers prioritized feedback from customers and teammates in one place to inform product decisions.Read 11 Oct 2026 · rapidr.io
Trial
Rapidr offers a 14-day free trial without requiring a credit card.Read 11 Oct 2026 · rapidr.io
Integrations
Listed integrations include Slack, Intercom, Zapier, Jira, HubSpot, Azure Active Directory, Okta, and OneLogin.Read 11 Oct 2026 · rapidr.io
Support
The company lists support at [email protected], and the pricing page specifies priority support for Business and enterprise-level support for Enterprise.Read 11 Oct 2026 · rapidr.io
Company
Rapidr says it is run by a lean team of two and is bootstrapped; its about page names founders Khushbu and RJ.Read 11 Oct 2026 · rapidr.io
Coming soon integrations
The integrations page marks Zendesk, Salesforce, GitHub, and Segment as coming soon.Read 11 Oct 2026 · rapidr.io
Data security
Rapidr says it continuously backs up data stored in PostgreSQL and restricts access to its engineers.Read 11 Oct 2026 · rapidr.io
Feedback collection
The product supports public or private feedback boards and embeddable widgets for collecting feedback in apps.Read 11 Oct 2026 · rapidr.io
GDPR
The features page marks GDPR compliance as coming soon.Read 11 Oct 2026 · rapidr.io
Hosting
Rapidr says it hosts its applications and static resources on Amazon Web Services.Read 11 Oct 2026 · rapidr.io
Identity management
The features page lists JWT and SAML single sign-on options and enhanced login restrictions.Read 11 Oct 2026 · rapidr.io
Prioritization
Its features include voting, feedback tagging, customer profiles, and merging duplicate ideas.Read 11 Oct 2026 · rapidr.io
Release notes
Rapidr provides changelogs for announcing product updates and feature releases.Read 11 Oct 2026 · rapidr.io
Roadmaps
Rapidr provides a public product roadmap with status updates to communicate upcoming features.Read 11 Oct 2026 · rapidr.io
Transport security
Rapidr says it uses always-on HTTPS/SSL and supports TLS encryption for inbound and outbound email.Read 11 Oct 2026 · rapidr.io

Plans and prices

Startup $49 a month $49/ mo 5 team members · Basic integrations · Roadmap & Changelog · Widgets & Portal · Custom Statuses · Private Boards · Custom Domain Read 11 Oct 2026 · rapidr.io
Business $199 a month $199/ mo 50 team members · User Segmentation · Advanced Integrations · SAML & JWT Single Sign-On · Priority Support · Concierge Migration Read 11 Oct 2026 · rapidr.io
Enterprise Priced on request Custom Unlimited team members · Fully white-labeled · 99.9% uptime SLA · Enterprise-level support · Custom contract · Payment via invoice / PO Read 11 Oct 2026 · rapidr.io

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