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Regal

regal.ai

WebAPI
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Spec score 7.6 #81 of 131 in Marketing Automation Software

Spec sheet

What it does
Regal is an enterprise AI-agent platform for building, improving and managing customer-support, sales and operations communications.Read 15 Oct 2026 · developer.regal.ai
Product
Regal helps businesses build, improve, and manage voice AI agents for customer communications.Read 2 Oct 2026 · regal.ai
Integrations
Regal advertises more than 40 integrations covering CRMs, marketing platforms and other business systems.Read 15 Oct 2026 · regal.ai
Security
The pricing page lists SOC 2 Type II, HIPAA, GDPR, CCPA, and PCI DSS compliance; the security page describes SOC 2 certification and adherence to GDPR and CCPA standards.Read 2 Oct 2026 · regal.ai
Support
All plans include a dedicated implementation team, emergency support and integration help from forward-deployed engineers.Read 15 Oct 2026 · regal.ai
Headquarters
New York City, United StatesRead 28 Sep 2026 · regal.ai
Founded
2020Read 28 Sep 2026 · regal.ai
Company
The company says it was founded to help enterprises use AI agents to transform customer communications and is built in New York City.Read 2 Oct 2026 · regal.ai
A/B testing
A/B testing is provided for optimizing customer journeys, connect rates, messaging and satisfaction.Read 15 Oct 2026 · regal.ai
Agent tools
The platform includes drag-and-drop orchestration, native A/B testing, live call monitoring, Conversation Intelligence, and automated QA.Read 2 Oct 2026 · regal.ai
AI data
Regal says its agreements with LLM partners prevent them from training on or storing customer data.Read 2 Oct 2026 · regal.ai
AI phone agents
Phone agents support inbound routing, scheduling, lead qualification and FAQ answering.Read 15 Oct 2026 · regal.ai
Analytics
The product includes analytics, reporting, customizable dashboards, transcription, summaries and conversation intelligence.Read 15 Oct 2026 · regal.ai
API authentication
The public API uses API keys in the Authorization header, with keys revealed from account integration settings.Read 15 Oct 2026 · developer.regal.ai
API rate limit
The documented default API limit is 300 requests per second, with higher limits available by contacting Regal.Read 15 Oct 2026 · developer.regal.ai
Channels
Agents can be deployed across voice, SMS and chat, with human-agent collaboration.Read 15 Oct 2026 · developer.regal.ai
Company size
LinkedIn lists the company size as 51–200 employees.Read 15 Oct 2026 · linkedin.com
Conversation features
Agents can speak naturally, handle interruptions and topic changes, and speak more than 30 languages in hundreds of accents.Read 2 Oct 2026 · regal.ai
CRM integrations
multipleRead 22 Sep 2026 · regal.ai
Custom actions
Voice agents can call customer-hosted HTTP functions for tasks such as pricing, inventory and service-coverage lookups.Read 15 Oct 2026 · developer.regal.ai
Customer journeys
YesRead 22 Sep 2026 · regal.ai
Data training policy
Regal says agreements with its LLM partners prevent training on customer data or storing that data.Read 15 Oct 2026 · regal.ai
Documentation depth
The developer portal provides documentation, API reference, MCP material, video tutorials, FAQs, integration guides and changelog-style release notes.Read 15 Oct 2026 · developer.regal.ai
Founded and headquarters
LinkedIn lists Regal as founded in 2020 and headquartered in New York.Read 15 Oct 2026 · linkedin.com
Funding news
Regal announced a $40 million funding round on October 30, 2024, bringing total funding reported by the announcement to $83 million.Read 15 Oct 2026 · venturebeat.com
Journey orchestration
Journey Builder creates event-triggered, cross-channel customer journeys without requiring a developer.Read 15 Oct 2026 · regal.ai
Legal name
Crunchbase lists the legal entity as Regal Voice, Inc., also known as Regal Voice and Regal.ai.Read 15 Oct 2026 · crunchbase.com
Limit: dashboard and reporting
A Voice AI Review submission says the dashboard takes weeks to become familiar and that reporting could be richer.Read 15 Oct 2026 · voiceaireview.com
Limit: enterprise buying model
Independent reviewers describe Regal as sales-led, without public pricing or self-serve access, and better suited to larger programs than lightweight pilots.Read 15 Oct 2026 · voiceaireview.com
MCP extensibility
Regal MCP connects Cursor, Claude, ChatGPT and other MCP clients through OAuth 2.0 via Okta to query data and run guided workflows.Read 15 Oct 2026 · developer.regal.ai
Named integrations
Implementation documentation lists Segment, mParticle, SimonData, Salesforce, HubSpot, Braze, Customer.io, Iterable, Zendesk, Kustomer, Klaviyo, Zapier and others.Read 15 Oct 2026 · developer.regal.ai
No-code builder
The AI Voice Agent Builder lets teams build, test and deploy agents without developer support.Read 15 Oct 2026 · regal.ai
Number management
Number tools include branded caller ID, local presence, spam remediation, inventory management, ringless voicemail, voice broadcast and phone lookup.Read 15 Oct 2026 · regal.ai
Praise: automation and integration
G2 reviewers praise automated lead qualification, easy workflow integration, simple setup and responsive support.Read 15 Oct 2026 · g2.com
Praise: support and implementation
Capterra reviewers repeatedly praise fast, knowledgeable support and quick, easy implementation.Read 15 Oct 2026 · capterra.in
Pricing model
Pricing depends on team setup and features used, and Regal offers custom quotes; higher spend and longer contracts receive discounts.Read 2 Oct 2026 · regal.ai
Rating on Capterra
4.8 out of 5 from 4 reviewsRead 15 Oct 2026 · capterra.in
Rating on G2
4.7 out of 5 from 45 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
5.0 out of 5 from 1 reviewRead 15 Oct 2026 · gartner.com
Rating on Trustburn
3.9 out of 5 from 8 reviewsRead 15 Oct 2026 · trustburn.com
Rating on Voice AI Review
4.3 out of 5 from 13 reviewsRead 15 Oct 2026 · voiceaireview.com
Security compliance
Regal states that it is SOC 2 Type II, HIPAA, GDPR, CCPA and PCI DSS compliant.Read 15 Oct 2026 · trust.regal.ai
Service level
The pricing page states a 99.9% uptime SLA across voice infrastructure, with proactive monitoring on every phone line.Read 2 Oct 2026 · regal.ai
Status and outages
The official status page shows all systems operational, 99.98% uptime for September 2026, and a completed September 26, 2026 maintenance window during which voice systems were unavailable.Read 15 Oct 2026 · regal.statuspage.io
Target customers
Regal says it serves enterprises in financial services, healthcare, education, local services, and eCommerce, and suggests at least 25 agents and 100,000 call minutes per month as a size proxy.Read 2 Oct 2026 · regal.ai
Telephony
Telephony capabilities include SIP or VoIP, inbound and outbound calling, transfers, SMS and MMS.Read 15 Oct 2026 · regal.ai
Unified customer profile
Regal consolidates customer data from multiple sources into a real-time unified profile.Read 15 Oct 2026 · regal.ai
Use cases
The site describes uses including customer support, lead qualification, scheduling and reminders, collections, and bookings.Read 2 Oct 2026 · regal.ai
WebRTC SDK
A browser WebRTC widget and headless JavaScript mode let organizations embed voice agents in their own website interface.Read 15 Oct 2026 · developer.regal.ai

Plans and prices

Custom quote Priced on request Pricing depends on team setup · pay for features used · discounts for higher spend and longer contracts Read 2 Oct 2026 · regal.ai
Enterprise custom Priced on request Custom quote based on team setup, features used, spend and contract length Enterprise focus · proxy of at least 25 agents and 100,000 call minutes/month · dedicated implementation · 99.9% voice-infrastructure uptime SLA Read 15 Oct 2026 · regal.ai

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