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SPECIFICTION
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Replicant

replicant.com

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Spec score 6.8 #42 of 56 in AI Customer Service Agents

Spec sheet

What it does
Replicant provides enterprise AI agents that automate customer conversations across voice, chat, and SMS.Read 8 Oct 2026 · replicant.com
Integrations
Featured integrations include Salesforce, Genesys, and Cisco; the site also lists Zendesk, Talkdesk, Stripe, Shopify, ServiceNow, Twilio, SAP, and others.Read 8 Oct 2026 · replicant.com
Support
Replicant says it embeds conversational AI delivery experts into customer teams and provides ongoing improvement support.Read 8 Oct 2026 · replicant.com
Headquarters
San Francisco, California, United StatesRead 28 Sep 2026 · replicant.com
Founded
2017Read 28 Sep 2026 · replicant.com
Company history
Replicant says it was founded in 2017 by Gadi Shamia and Benjamin Gleitzman.Read 8 Oct 2026 · replicant.com
Conversation insights
Replicant says it captures and analyzes 100% of conversations across channels and agents for traceability and auditability.Read 8 Oct 2026 · replicant.com
Custom integrations
Replicant says its common integrations list is not exhaustive and that it can provide custom integrations.Read 8 Oct 2026 · replicant.com
Data protection
Replicant says customer data is never retained, reused, or used for training, and that sensitive data is automatically redacted from interactions and records.Read 8 Oct 2026 · replicant.com
Deployment and editing
The platform page says teams can build and edit agents with natural-language instructions and test them against synthetic customer data.Read 8 Oct 2026 · replicant.com
Encryption and access
Replicant states it uses TLS 1.2+ and AES-256 encryption for data in transit and at rest, with role-based access control and multi-factor authentication.Read 8 Oct 2026 · replicant.com
How agents are built
The platform learns from real conversations, uses a company's knowledge and workflows, tests agents with simulated customers, and supports gradual deployment with human handoff.Read 8 Oct 2026 · replicant.com
Public pricing
The pricing page describes pay-as-you-go pricing and flexible month-to-month or multi-year contract terms but does not state a numeric price.Read 8 Oct 2026 · replicant.com
Security certifications
The security page states that SOC 2 Type 2, PCI DSS, and HIPAA certifications are independently validated.Read 8 Oct 2026 · replicant.com

Plans and prices

Replicant enterprise pricing Priced on request Pay-as-you-go pricing; contract terms can be month-to-month or multi-year; request pricing for a quote. Enterprise conversational AI · dedicated team · pricing details by request Read 8 Oct 2026 · replicant.com

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