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SPECIFICTION
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SearchUnify Virtual Assistant

searchunify.com

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Spec score 8.0 #122 of 257 in Chatbot Builders

Spec sheet

Purpose
SearchUnify Virtual Assistant (SUVA) provides autonomous, personalized support for customer and employee queries.Read 12 Oct 2026 · searchunify.com
Intended users
The maker presents SUVA for customer self-service and employee IT and HR support.Read 12 Oct 2026 · searchunify.com
Security
SearchUnify says its governance framework includes policy controls, access controls, real-time guardrails, and audit infrastructure; its governance page lists SOC 2 Type II and ISO certifications.Read 12 Oct 2026 · searchunify.com
Support
SearchUnify's FAQ offers a 7-day free trial with two content sources and free email support with a 24-hour turnaround; it also mentions premium support packages.Read 12 Oct 2026 · searchunify.com
Headquarters
Mountain View, California, USARead 28 Sep 2026 · searchunify.com
Founded
2016Read 28 Sep 2026 · searchunify.com
Access controls
Role-based access controls tailor responses to user roles and permissions.Read 12 Oct 2026 · searchunify.com
Agent handoff
It can hand conversations to live agents with conversation context transferred.Read 12 Oct 2026 · searchunify.com
AI bot generation
YesRead 22 Sep 2026 · searchunify.com
Case management
Users can create, track, update, and manage support cases within the conversation experience.Read 12 Oct 2026 · searchunify.com
Citations
Responses can include linked knowledge sources as references.Read 12 Oct 2026 · searchunify.com
Conversations
It supports contextual, intent-aware, multi-turn conversations using NLP and generative AI.Read 12 Oct 2026 · searchunify.com
Deployment channels
multichannelRead 22 Sep 2026 · searchunify.com
Grounded answers
SUVA uses a Federated Retrieval Augmented Generation approach to ground responses in enterprise knowledge.Read 12 Oct 2026 · searchunify.com
Human handoff
YesRead 22 Sep 2026 · searchunify.com
Knowledge-base answers
YesRead 22 Sep 2026 · searchunify.com
Languages and media
SUVA supports multilingual interactions and image uploads; its product FAQ also describes speech-to-text and text-to-speech capabilities.Read 12 Oct 2026 · searchunify.com
LLM integrations
The product FAQ says SUVA supports public, partner-provisioned, and in-house inference models, naming OpenAI, Hugging Face, Claude, and Azure among examples.Read 12 Oct 2026 · searchunify.com
Pricing limit
The maker does not publish a SUVA price on the pages reviewed and directs prospective customers to contact sales for pricing details.Read 12 Oct 2026 · searchunify.com
Supported platforms
The maker describes SUVA as a cloud-based AI-powered chatbot for customer support and HR support.Read 12 Oct 2026 · docs.searchunify.com
Visual flow builder
YesRead 22 Sep 2026 · searchunify.com

Plans and prices

Custom pricing Priced on request Pricing depends on specific needs; contact SearchUnify for details. Read 12 Oct 2026 · searchunify.com

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Where Specifiction places it

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