SearchUnify Virtual Assistant
searchunify.com
Spec sheet
- Purpose
- SearchUnify Virtual Assistant (SUVA) provides autonomous, personalized support for customer and employee queries.Read 12 Oct 2026 · searchunify.com
- Intended users
- The maker presents SUVA for customer self-service and employee IT and HR support.Read 12 Oct 2026 · searchunify.com
- Security
- SearchUnify says its governance framework includes policy controls, access controls, real-time guardrails, and audit infrastructure; its governance page lists SOC 2 Type II and ISO certifications.Read 12 Oct 2026 · searchunify.com
- Support
- SearchUnify's FAQ offers a 7-day free trial with two content sources and free email support with a 24-hour turnaround; it also mentions premium support packages.Read 12 Oct 2026 · searchunify.com
- Headquarters
- Mountain View, California, USARead 28 Sep 2026 · searchunify.com
- Founded
- 2016Read 28 Sep 2026 · searchunify.com
- Access controls
- Role-based access controls tailor responses to user roles and permissions.Read 12 Oct 2026 · searchunify.com
- Agent handoff
- It can hand conversations to live agents with conversation context transferred.Read 12 Oct 2026 · searchunify.com
- AI bot generation
- YesRead 22 Sep 2026 · searchunify.com
- Case management
- Users can create, track, update, and manage support cases within the conversation experience.Read 12 Oct 2026 · searchunify.com
- Citations
- Responses can include linked knowledge sources as references.Read 12 Oct 2026 · searchunify.com
- Conversations
- It supports contextual, intent-aware, multi-turn conversations using NLP and generative AI.Read 12 Oct 2026 · searchunify.com
- Deployment channels
- multichannelRead 22 Sep 2026 · searchunify.com
- Grounded answers
- SUVA uses a Federated Retrieval Augmented Generation approach to ground responses in enterprise knowledge.Read 12 Oct 2026 · searchunify.com
- Human handoff
- YesRead 22 Sep 2026 · searchunify.com
- Knowledge-base answers
- YesRead 22 Sep 2026 · searchunify.com
- Languages and media
- SUVA supports multilingual interactions and image uploads; its product FAQ also describes speech-to-text and text-to-speech capabilities.Read 12 Oct 2026 · searchunify.com
- LLM integrations
- The product FAQ says SUVA supports public, partner-provisioned, and in-house inference models, naming OpenAI, Hugging Face, Claude, and Azure among examples.Read 12 Oct 2026 · searchunify.com
- Pricing limit
- The maker does not publish a SUVA price on the pages reviewed and directs prospective customers to contact sales for pricing details.Read 12 Oct 2026 · searchunify.com
- Supported platforms
- The maker describes SUVA as a cloud-based AI-powered chatbot for customer support and HR support.Read 12 Oct 2026 · docs.searchunify.com
- Visual flow builder
- YesRead 22 Sep 2026 · searchunify.com
Plans and prices
Custom pricing Priced on request Pricing depends on specific needs; contact SearchUnify for details. Read 12 Oct 2026 · searchunify.com
Where Specifiction places it
- Chatbot Builders#122 of 2578.0