Segmentify
segmentify.com
What it is
Segmentify is an AI-powered customer engagement and eCommerce personalisation platform for online retailers. It uses visitor behavior and real-time data to shape customer journeys, and its machine-learning recommendations draw on browsing, clicks, views, baskets, and purchase history alongside micro-segmentation. Search & Discovery is one of its solution modules; Customer Data Management focuses on audience segmentation for hyper-personalisation. Listed capabilities include behavioral triggers, dynamic content, product recommendations, real-time personalisation, and omnichannel support. Segmentify names Shopify, BigCommerce, and Klaviyo among its integrations. Product recommendations use information from the retailer’s website or mobile site and customer XML catalogues, with Google Merchant Center format preferred. The company says onboarding takes no more than five days after the customer adds one line of JavaScript, with its onboarding team handling integration. The pricing page lists a 14-day free trial and directs customers to a Sales Manager for plan details. It also lists a dedicated success manager, review meetings, and video calls with the success team. There is no free plan.
Spec sheet
- Product
- Segmentify is an AI-powered customer engagement and eCommerce personalisation platform for online retailers.Read 4 Oct 2026 · segmentify.com
- Integrations
- The company lists Shopify, BigCommerce, and Klaviyo integrations in its company timeline.Read 4 Oct 2026 · segmentify.com
- Security
- The company links certificates for ISO 27001:2022 and ISO 22301:2019 from its website.Read 4 Oct 2026 · segmentify.com
- Support
- The pricing page lists a dedicated success manager, review meetings, and video calls with the success team.Read 4 Oct 2026 · segmentify.com
- Headquarters
- Acıbadem/Kadıköy, Istanbul, TürkiyeRead 28 Sep 2026 · segmentify.com
- Founded
- 2015Read 28 Sep 2026 · segmentify.com
- Acquisition
- The company timeline states that Segmentify was acquired by Unifonic in 2026.Read 4 Oct 2026 · segmentify.com
- Customer data
- The Customer Data Management solution focuses on segmentation for hyper-personalisation.Read 4 Oct 2026 · segmentify.com
- Hosting
- Segmentify lists Google Cloud and Equinix as hosting/server subprocessors.Read 4 Oct 2026 · segmentify.com
- Implementation
- Segmentify says onboarding takes no more than five days after the customer adds one line of JavaScript, and the onboarding team handles integration.Read 4 Oct 2026 · segmentify.com
- Personalisation
- It uses visitor behaviour and real-time behavioural data to create personalised customer journeys.Read 4 Oct 2026 · segmentify.com
- Product feed
- For product recommendations it uses product information from the site or mobile site and customer XML catalogues, with Google Merchant Center format preferred.Read 4 Oct 2026 · segmentify.com
- Recommendations
- Its machine-learning recommendations use micro-segmentation and visitor browsing, click, view, basket, and purchase history.Read 4 Oct 2026 · segmentify.com
- Search
- Search & Discovery is one of Segmentify’s solution modules.Read 4 Oct 2026 · segmentify.com
- Trial and plans
- The pricing page lists a 14-day free trial and says plan details are available from a Sales Manager.Read 4 Oct 2026 · segmentify.com
- Who it serves
- Segmentify describes its audience as eCommerce brands seeking to improve customer lifetime value, engagement, conversions, and sales.Read 4 Oct 2026 · segmentify.com
Plans and prices
Strong points and limits
Strong points
- Uses browsing, click, view, basket, and purchase history.
- Includes Search & Discovery and customer data management.
- Lists Shopify, BigCommerce, and Klaviyo integrations.
- Onboarding team handles integration.
- Offers a 14-day free trial.
Limits
- No free plan.
- Plan details and prices require a Sales Manager.
- Product recommendations use site data or XML catalogues.
Who it suits
Segmentify suits eCommerce brands seeking to improve customer lifetime value, engagement, conversions, and sales. It is relevant to retailers looking for recommendations, audience segmentation, and customer engagement across channels.
Verdict
Segmentify combines behavioral personalization, recommendations, search, and audience segmentation for online retail. Buyers must request plan details and pricing from a Sales Manager.
Where Specifiction places it
- Personalization Software#14 of 257.6
- Ecommerce Analytics Software#28 of 437.7
- Email Personalization Software#15 of 237.5
- Customer Segmentation Software#14 of 217.6